Live status / Work & productivity

1E is operating normally.

Signal updated 2d ago · Sep 15, 2026, 3:00 PM UTC

OperationalOfficial signal: none

Affected surface

Components

29 components

TeamViewer ServicesOfficial componentOperational

Monitoring & Asset ManagementRemote Management / Monitoring & Asset ManagementOperational

DEX Platform – UK South 1DEX Platform and Solutions / DEX Platform – UK South 1Operational

TeamViewer AITeamViewer AI / TeamViewer AIOperational

Management ConsoleOfficial componentOperational

BackupRemote Management / BackupOperational

DEX Platform – North Europe 1DEX Platform and Solutions / DEX Platform – North Europe 1Operational

APIOfficial componentOperational

Endpoint ProtectionRemote Management / Endpoint ProtectionOperational

DEX Platform – West Europe 1DEX Platform and Solutions / DEX Platform – West Europe 1Operational

IoTOfficial componentOperational

DEX Platform – East US 1DEX Platform and Solutions / DEX Platform – East US 1Operational

Remote Management3 componentsOperational

DEX Platform – West US 1DEX Platform and Solutions / DEX Platform – West US 1Operational

DEX Platform and Solutions13 componentsOperational

DEX Platform – West US 2DEX Platform and Solutions / DEX Platform – West US 2Operational

WebsiteOfficial componentOperational

DEX Platform – Canada Central 1DEX Platform and Solutions / DEX Platform – Canada Central 1Operational

TeamViewer CommunityOfficial componentOperational

DEX Solutions – EU West 1DEX Platform and Solutions / DEX Solutions – EU West 1Operational

Customer PortalOfficial componentOperational

DEX Solutions – US East 1DEX Platform and Solutions / DEX Solutions – US East 1Operational

Phone SystemOfficial componentOperational

DEX Solutions – CA Central 1DEX Platform and Solutions / DEX Solutions – CA Central 1Operational

TeamViewer TicketsystemOfficial componentOperational

DEX Solutions West US 2DEX Platform and Solutions / DEX Solutions West US 2Operational

1E Client UpdatesDEX Platform and Solutions / 1E Client UpdatesOperational

TeamViewer AI1 componentsOperational

DEX On Premises Platform UpdatesDEX Platform and Solutions / DEX On Premises Platform UpdatesOperational

0 of 26 affected

Last 30 days · Status timeline

What changed

03 updates

Status changed from maintenance to operationalAug 21, 2026, 5:30 AM UTC
Maintenance → Operational
Remote & Tensor : Scheduled MaintenanceAug 24, 2026, 3:45 PM UTC
Operational → Maintenance
Status changed from maintenance to operationalSep 11, 2026, 5:35 AM UTC
Maintenance → Operational

Reading this page

Scope before severity.

The service badge describes the index’s summary. Component rows state who is affected. The official status page remains the source of record.

Open official status page

Service roll-up

OutageOnly a source-declared service-wide outage.
DegradedAny active scoped component incident, including a component outage.
MaintenancePlanned work, unless a degradation or outage is active.
UnknownThe source has no fresh, usable signal.

About 1E

1E service status and uptime, checked regularly.

CategoryWork & productivity

Sourcestatuspage v2