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AdvancedMD has planned maintenance in progress.

AdvancedMD has planned maintenance in progress according to its official source.

Signal updated 2d ago · Sep 15, 2026, 3:15 PM UTC

MaintenanceOfficial signal: none

Current incident · started Sep 14, 2026, 3:13 PM UTC

September 20, 2026 - Scheduled Maintenance Analytics and ODBC

On Sunday, September 20, 2026, between 7:00 p.m. and 11:00 p.m. MDT, AdvancedMD will perform maintenance in our Analytics and ODBC modules. Although unlikely, users may experience intermittent interruptions during the maintenance window. If you experience an interruption, please close the module, wait 5 minutes and retry. This necessary maintenance will ensure that our service remains reliable and efficient. We apologize in advance for any inconvenience this may cause. Thank you for your patience.

Affected surface

Components

40 components
Patient PortalPatient Engagement / Patient PortalOperational
GeneralReporting / GeneralOperational
Practice Management (PM)Official componentOperational
3rd Party APIsInteroperability / 3rd Party APIsOperational
Claim SubmissionPractice Management (PM) - Availity Integrations / Claim SubmissionOperational
Claim AttachmentsPractice Management (PM) - Optum (Change Healthcare) Integrations / Claim AttachmentsOperational
Claim StatusPractice Management (PM) - Waystar Integrations / Claim StatusOperational
InterfacesInteroperability / InterfacesOperational
Patient KioskPatient Engagement / Patient KioskOperational
AnalyticsReporting / AnalyticsOperational
Practice Management (PM) - Availity Integrations2 componentsOperational
Claim StatusPractice Management (PM) - Optum (Change Healthcare) Integrations / Claim StatusOperational
EDI Transaction ReportsPractice Management (PM) - Availity Integrations / EDI Transaction ReportsOperational
Claim SubmissionPractice Management (PM) - Waystar Integrations / Claim SubmissionOperational
ODBCInteroperability / ODBCOperational
Online SchedulingPatient Engagement / Online SchedulingOperational
Clinical Quality ReportingReporting / Clinical Quality ReportingOperational
Practice Management (PM) - Optum (Change Healthcare) Integrations6 componentsOperational
Claim SubmissionPractice Management (PM) - Optum (Change Healthcare) Integrations / Claim SubmissionOperational
EligibilityPractice Management (PM) - Waystar Integrations / EligibilityOperational
Patient MessagingPatient Engagement / Patient MessagingOperational
EligibilityPractice Management (PM) - Optum (Change Healthcare) Integrations / EligibilityOperational
sFTP ServicesInteroperability / sFTP ServicesOperational
Practice Management (PM) - Waystar Integrations6 componentsOperational
EDI Transaction ReportsPractice Management (PM) - Waystar Integrations / EDI Transaction ReportsOperational
Claim InspectorOfficial componentOperational
EDI Transaction ReportsPractice Management (PM) - Optum (Change Healthcare) Integrations / EDI Transaction ReportsOperational
eRemittance (ERA)Practice Management (PM) - Waystar Integrations / eRemittance (ERA)Operational
Electronic Health Records (EHR)Official componentOperational
eRemittance (ERA)Practice Management (PM) - Optum (Change Healthcare) Integrations / eRemittance (ERA)Operational
Waystar Portal Single Sign-On (SSO)Practice Management (PM) - Waystar Integrations / Waystar Portal Single Sign-On (SSO)Operational
Clinical AIOfficial componentOperational
ePrescribingOfficial componentOperational
TelehealthOfficial componentOperational
AdvancedMD MobileOfficial componentOperational
FaxOfficial componentOperational
Patient Engagement4 componentsOperational
Interoperability4 componentsOperational
Reporting3 componentsOperational
Client Services SupportOfficial componentOperational

0 of 34 affected

Official incident text

On Sunday, September 20, 2026, between 7:00 p.m. and 11:00 p.m. MDT, AdvancedMD will perform maintenance in our Analytics and ODBC modules. Although unlikely, users may experience intermittent interruptions during the maintenance window. If you experience an interruption, please close the module, wait 5 minutes and retry. This necessary maintenance will ensure that our service remains reliable and efficient. We apologize in advance for any inconvenience this may cause. Thank you for your patience.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

02 updates
  1. Scheduled

    On Sunday, September 20, 2026, between 7:00 p.m. and 11:00 p.m. MDT, AdvancedMD will perform maintenance in our Analytics and ODBC modules. Although unlikely, users may experience intermittent interruptions during the maintenance window. If you experience an interruption, please close the module, wait 5 minutes and retry. This necessary maintenance will ensure that our service remains reliable and efficient. We apologize in advance for any inconvenience this may cause. Thank you for your patience.

  2. Scheduled

    On Tuesday, September 22, 2026, between 8:00 p.m. and 10:00 p.m. MDT, AdvancedMD will perform routine maintenance. Although unlikely, users may experience intermittent service interruptions or be automatically logged out of the application during the maintenance window. If you experience these issues, please close the application and retry. This necessary maintenance will ensure that our service remains reliable and efficient. We apologize in advance for any inconvenience this may cause. Thank you for your patience..