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AlsoEnergy has a partial disruption.

AlsoEnergy has a partial disruption affecting LGate.

Signal updated 20h ago · Sep 17, 2026, 1:05 AM UTC

DegradedOfficial signal: minor

Current incident · started Jun 10, 2026, 10:08 PM UTC

Data Delay from CatM Meters

We are currently working on resolving the data delay with our CatM Meters. We thank you for your patience as we work to resolve this issue.

Affected surface

Components

79 components
APILocusNOC / APIOperational
REST APIPowerTrack US / REST APIOperational
REST APIPowerTrack EU / REST APIOperational
DECK SMADECK / DECK SMAOperational
Campbell Scientific Data IngestDraker / Campbell Scientific Data IngestOperational
Athena Analyzer and SimulationsAthena / Athena Analyzer and SimulationsOperational
Athena Power ControllerAthena Power Controller and Edge Hardware / Athena Power ControllerOperational
Data AcquisitionLocusNOC / Data AcquisitionOperational
PowerTrack US23 componentsOperational
SOAP APIPowerTrack US / SOAP APIOperational
SOAP APIPowerTrack EU / SOAP APIOperational
DECK DevicesDECK / DECK DevicesOperational
Athena Access ManagerAthena / Athena Access ManagerOperational
Athena Power Plant ControllerAthena Power Controller and Edge Hardware / Athena Power Plant ControllerOperational
User InterfaceLocusNOC / User InterfaceOperational
LocusNOC14 componentsPartial disruption
PL1K Data ProcessingPowerTrack US / PL1K Data ProcessingOperational
PL1K Data ProcessingPowerTrack EU / PL1K Data ProcessingOperational
Athena ExplorerAthena / Athena ExplorerOperational
Athena Modular Energy ControllerAthena Power Controller and Edge Hardware / Athena Modular Energy ControllerOperational
ReportsLocusNOC / ReportsOperational
PM2K Data ProcessingPowerTrack US / PM2K Data ProcessingOperational
Cell Modem Data ProcessingPowerTrack EU / Cell Modem Data ProcessingOperational
Athena PowerBidderAthena / Athena PowerBidderOperational
SCADAAthena Power Controller and Edge Hardware / SCADAOperational
External Weather DataLocusNOC / External Weather DataOperational
Cell Modem Data ProcessingPowerTrack US / Cell Modem Data ProcessingOperational
PowerTrack EU13 componentsOperational
User Interface (HTML)PowerTrack EU / User Interface (HTML)Operational
Athena PowerTrack APMAthena / Athena PowerTrack APMOperational
Athena Edge HardwareAthena Power Controller and Edge Hardware / Athena Edge HardwareOperational
KiosksLocusNOC / KiosksOperational
User Interface (HTML)PowerTrack US / User Interface (HTML)Operational
User Interface (Silverlight)PowerTrack EU / User Interface (Silverlight)Operational
DECK2 componentsOperational
Athena Event Manager / Rules Engine and EditorAthena / Athena Event Manager / Rules Engine and EditorOperational
Waterfall DataLocusNOC / Waterfall DataOperational
User Interface (Silverlight)PowerTrack US / User Interface (Silverlight)Operational
PM2K Data ProcessingPowerTrack EU / PM2K Data ProcessingOperational
Draker1 componentsOperational
Athena SupervisorAthena / Athena SupervisorOperational
Public Display EndpointsPowerTrack US / Public Display EndpointsOperational
Public Display EndpointsPowerTrack EU / Public Display EndpointsOperational
LocusNETLocusNOC / LocusNETOperational
Athena14 componentsOperational
Athena TariffsAthena / Athena TariffsOperational
Data IngestPowerTrack US / Data IngestOperational
Campbell Scientific Data IngestPowerTrack EU / Campbell Scientific Data IngestOperational
LocusDASLocusNOC / LocusDASOperational
Athena User ManagementAthena / Athena User ManagementOperational
Alerts - Device to Server CommunicationsPowerTrack US / Alerts - Device to Server CommunicationsOperational
Alerts - Device to Server CommunicationsPowerTrack EU / Alerts - Device to Server CommunicationsOperational
Data IngestsLocusNOC / Data IngestsOperational
Athena Data & Core ServicesAthena / Athena Data & Core ServicesOperational
Athena Power Controller and Edge Hardware5 componentsOperational
Locus to Powertrack Data PipelinePowerTrack US / Locus to Powertrack Data PipelineOperational
PVGuard to Powertrack Data PipelinePowerTrack EU / PVGuard to Powertrack Data PipelineOperational
LGateLocusNOC / LGateDegraded
Athena External Data AcquisitionAthena / Athena External Data AcquisitionOperational
PVGuard to Powertrack Data PipelinePowerTrack US / PVGuard to Powertrack Data PipelineOperational
PMCE IngestPowerTrack EU / PMCE IngestOperational
CatM MeterLocusNOC / CatM MeterOperational
Athena Forecast ServicesAthena / Athena Forecast ServicesOperational
Deck to PowerTrack Data PipelinePowerTrack US / Deck to PowerTrack Data PipelineOperational
mocquisuiteLocusNOC / mocquisuiteOperational
Athena Events DispatchAthena / Athena Events DispatchOperational
Data IngestPowerTrack EU / Data IngestOperational
Image UploadsPowerTrack US / Image UploadsOperational
EnphaseLocusNOC / EnphaseOperational
Athena Optimization ServicesAthena / Athena Optimization ServicesOperational
Obvius IngestPowerTrack US / Obvius IngestOperational
EmailsPowerTrack US / EmailsOperational
MiniSitesPowerTrack US / MiniSitesOperational
PowerDisplayPowerTrack US / PowerDisplayOperational
Site VPN Tunnel and VPN client accessPowerTrack US / Site VPN Tunnel and VPN client accessOperational
Modem Heartbeats non-VPN-cloudPowerTrack US / Modem Heartbeats non-VPN-cloudOperational
Yaskawa Solectria SolarPowerTrack US / Yaskawa Solectria SolarOperational
Modem heartbeats - CloudPowerTrack US / Modem heartbeats - CloudOperational
Maps API - BingPowerTrack US / Maps API - BingOperational

1 of 72 affected

Official incident text

We are currently working on resolving the data delay with our CatM Meters. We thank you for your patience as we work to resolve this issue.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

03 updates
  1. Identified

    We are currently working on resolving the data delay with our CatM Meters. We thank you for your patience as we work to resolve this issue.

  2. Identified

    We are actively working with our vendor partners to upgrade the CatM data processing infrastructure. We appreciate your patience as we work to improve performance.

  3. Scheduled

    We will be performing maintenance on our CatM data ingestion and processing systems. The purpose of this maintenance is resolve the ongoing data delay issues with our CatM devices.