Live status / Cloud infrastructure
Avaya Cloud is operating normally.
Avaya Cloud is operating normally.
Signal updated 1d ago · Sep 16, 2026, 7:05 AM UTC
OperationalOfficial signal: none
Affected surface
Components
Inbound SMSCommunications Messaging (CPaaS Messaging) / Inbound SMSOperational
North America EastMedia Processing Regions / North America EastOperational
Inbound CallingSIP Trunking / Inbound CallingOperational
Web portalOneCloud Admin Portal / Web portalOperational
Avaya Experience Platform Public (AXP Public)56 componentsOperational
Voice - North America (NA)Avaya Experience Platform Public (AXP Public) / Voice - North America (NA)Operational
Virtual AgentAgents/Widgets/Tools / Virtual AgentOperational
FacebookAvaya Social Connections / FacebookOperational
RecordingVideo consultation tool / RecordingOperational
AXP Connect - VoiceAvaya Experience Platform Private (AXP Private) / AXP Connect - VoiceOperational
Calling - Inbound - AmericasAvaya Cloud Office (ACO) / Calling - Inbound - AmericasOperational
Asia Pacific (APAC)Avaya API Gateway / Asia Pacific (APAC)Operational
Avaya Subscription - NA1IP Office / Avaya Subscription - NA1Operational
Inbound MMSCommunications Messaging (CPaaS Messaging) / Inbound MMSOperational
DialingSpaces / DialingOperational
Outbound CallingSIP Trunking / Outbound CallingOperational
US DC connectivityOneCloud Admin Portal / US DC connectivityOperational
North America NortheastMedia Processing Regions / North America NortheastOperational
Email - North America (NA)Avaya Experience Platform Public (AXP Public) / Email - North America (NA)Operational
SMCC WidgetAgents/Widgets/Tools / SMCC WidgetOperational
TwitterAvaya Social Connections / TwitterOperational
ReportingVideo consultation tool / ReportingOperational
Avaya Experience Platform Private (AXP Private)1 componentsOperational
Calling - Inbound - EMEAAvaya Cloud Office (ACO) / Calling - Inbound - EMEAOperational
Australia (ANZ)Avaya API Gateway / Australia (ANZ)Operational
Avaya Subscription - NA2IP Office / Avaya Subscription - NA2Operational
REST APICommunications APIs (CPaaS Voice/API) / REST APIOperational
Outbound SMSCommunications Messaging (CPaaS Messaging) / Outbound SMSOperational
Communications APIs (CPaaS Voice/API)8 componentsOperational
MessagingSpaces / MessagingOperational
North America WestMedia Processing Regions / North America WestOperational
EU DC ConnectivityOneCloud Admin Portal / EU DC ConnectivityOperational
Chat - North America (NA)Avaya Experience Platform Public (AXP Public) / Chat - North America (NA)Operational
InstagramAvaya Social Connections / InstagramOperational
Invites / Waiting RoomVideo consultation tool / Invites / Waiting RoomOperational
Calling - Inbound - APACAvaya Cloud Office (ACO) / Calling - Inbound - APACOperational
Europe (EU)Avaya API Gateway / Europe (EU)Operational
Avaya Subscription - EU1 - v2IP Office / Avaya Subscription - EU1 - v2Operational
General InfrastructureCommunications APIs (CPaaS Voice/API) / General InfrastructureOperational
Communications Messaging (CPaaS Messaging)4 componentsOperational
Outbound MMSCommunications Messaging (CPaaS Messaging) / Outbound MMSOperational
Live MeetingsSpaces / Live MeetingsOperational
North America CentralMedia Processing Regions / North America CentralOperational
Messaging - North America (NA)Avaya Experience Platform Public (AXP Public) / Messaging - North America (NA)Operational
CoreAvaya Social Connections / CoreOperational
CX HistoryAgents/Widgets/Tools / CX HistoryOperational
Voice and SMSVideo consultation tool / Voice and SMSOperational
Calling - Outbound - AmericasAvaya Cloud Office (ACO) / Calling - Outbound - AmericasOperational
North America (NA)Avaya API Gateway / North America (NA)Operational
Avaya Subscription - EU2IP Office / Avaya Subscription - EU2Operational
LookupsCommunications APIs (CPaaS Voice/API) / LookupsOperational
Media ProcessingSpaces / Media ProcessingOperational
SIP Trunking2 componentsOperational
South America EastMedia Processing Regions / South America EastOperational
Admin PortalAvaya Social Connections / Admin PortalOperational
MeetingVideo consultation tool / MeetingOperational
Analytics - North America (NA)Avaya Experience Platform Public (AXP Public) / Analytics - North America (NA)Operational
Calling - Outbound - EMEAAvaya Cloud Office (ACO) / Calling - Outbound - EMEAOperational
South America (SA)Avaya API Gateway / South America (SA)Operational
Avaya Subscription - UK1IP Office / Avaya Subscription - UK1Operational
DashboardCommunications APIs (CPaaS Voice/API) / DashboardOperational
Media Processing Regions14 componentsOperational
Asia SoutheastMedia Processing Regions / Asia SoutheastOperational
Sign-InSpaces / Sign-InOperational
APIVideo consultation tool / APIOperational
Calling - Outbound - APACAvaya Cloud Office (ACO) / Calling - Outbound - APACOperational
United Kingdom (UK)Avaya API Gateway / United Kingdom (UK)Operational
Social Connections - North America (NA)Avaya Experience Platform Public (AXP Public) / Social Connections - North America (NA)Operational
Avaya Subscription - APAC1IP Office / Avaya Subscription - APAC1Operational
VoiceCommunications APIs (CPaaS Voice/API) / VoiceOperational
Spaces12 componentsOperational
Mobile AppSpaces / Mobile AppOperational
Asia NortheastMedia Processing Regions / Asia NortheastOperational
Calling - Call Queue - AmericasAvaya Cloud Office (ACO) / Calling - Call Queue - AmericasOperational
API Access - North America (NA)Avaya Experience Platform Public (AXP Public) / API Access - North America (NA)Operational
Canada (CA)Avaya API Gateway / Canada (CA)Operational
Phone NumbersCommunications APIs (CPaaS Voice/API) / Phone NumbersOperational
Asia SouthMedia Processing Regions / Asia SouthOperational
Email InvitesSpaces / Email InvitesOperational
Avaya Social Connections5 componentsOperational
Calling - Call Queue - EMEAAvaya Cloud Office (ACO) / Calling - Call Queue - EMEAOperational
Preview Dialing - North America (NA)Avaya Experience Platform Public (AXP Public) / Preview Dialing - North America (NA)Operational
TranscriptionsCommunications APIs (CPaaS Voice/API) / TranscriptionsOperational
OneCloud Admin Portal3 componentsOperational
Europe NorthMedia Processing Regions / Europe NorthOperational
Calendar IntegrationSpaces / Calendar IntegrationOperational
Calling - Call Queue - APACAvaya Cloud Office (ACO) / Calling - Call Queue - APACOperational
RecordingsCommunications APIs (CPaaS Voice/API) / RecordingsOperational
Europe CentralMedia Processing Regions / Europe CentralOperational
Agents/Widgets/Tools3 componentsOperational
Avaya Meeting SchedulerSpaces / Avaya Meeting SchedulerOperational
Phones - Deskphone - AmericasAvaya Cloud Office (ACO) / Phones - Deskphone - AmericasOperational
Europe WestMedia Processing Regions / Europe WestOperational
Video consultation tool6 componentsOperational
Screen shareSpaces / Screen shareOperational
Phones - Deskphone - EMEAAvaya Cloud Office (ACO) / Phones - Deskphone - EMEAOperational
OceaniaMedia Processing Regions / OceaniaOperational
SMSSpaces / SMSOperational
Phones - Deskphone - APACAvaya Cloud Office (ACO) / Phones - Deskphone - APACOperational
AsiaMedia Processing Regions / AsiaOperational
Verification callSpaces / Verification callOperational
Avaya Cloud Office (ACO)48 componentsOperational
Phones - Softphone - AmericasAvaya Cloud Office (ACO) / Phones - Softphone - AmericasOperational
EuropeMedia Processing Regions / EuropeOperational
Phones - Softphone - EMEAAvaya Cloud Office (ACO) / Phones - Softphone - EMEAOperational
Phones - Softphone - APACAvaya Cloud Office (ACO) / Phones - Softphone - APACOperational
Avaya API Gateway7 componentsOperational
SMS - Inbound - AmericasAvaya Cloud Office (ACO) / SMS - Inbound - AmericasOperational
IP Office6 componentsOperational
Voice - Europe (EU)Avaya Experience Platform Public (AXP Public) / Voice - Europe (EU)Operational
SMS - Inbound - EMEAAvaya Cloud Office (ACO) / SMS - Inbound - EMEAOperational
Email - Europe (EU)Avaya Experience Platform Public (AXP Public) / Email - Europe (EU)Operational
SMS - Inbound - APACAvaya Cloud Office (ACO) / SMS - Inbound - APACOperational
Chat - Europe (EU)Avaya Experience Platform Public (AXP Public) / Chat - Europe (EU)Operational
SMS - Outbound - AmericasAvaya Cloud Office (ACO) / SMS - Outbound - AmericasOperational
Messaging - Europe (EU)Avaya Experience Platform Public (AXP Public) / Messaging - Europe (EU)Operational
SMS - Outbound - EMEAAvaya Cloud Office (ACO) / SMS - Outbound - EMEAOperational
Analytics - Europe (EU)Avaya Experience Platform Public (AXP Public) / Analytics - Europe (EU)Operational
SMS - Outbound - APACAvaya Cloud Office (ACO) / SMS - Outbound - APACOperational
Fax - Inbound - AmericasAvaya Cloud Office (ACO) / Fax - Inbound - AmericasOperational
Social Connections - Europe (EU)Avaya Experience Platform Public (AXP Public) / Social Connections - Europe (EU)Operational
Fax - Inbound - EMEAAvaya Cloud Office (ACO) / Fax - Inbound - EMEAOperational
API Access - Europe (EU)Avaya Experience Platform Public (AXP Public) / API Access - Europe (EU)Operational
Fax - Inbound - APACAvaya Cloud Office (ACO) / Fax - Inbound - APACOperational
Preview Dialing - Europe (EU)Avaya Experience Platform Public (AXP Public) / Preview Dialing - Europe (EU)Operational
Voice - United Kingdom (UK)Avaya Experience Platform Public (AXP Public) / Voice - United Kingdom (UK)Operational
Fax - Outbound - AmericasAvaya Cloud Office (ACO) / Fax - Outbound - AmericasOperational
Email - United Kingdom (UK)Avaya Experience Platform Public (AXP Public) / Email - United Kingdom (UK)Operational
Fax - Outbound - EMEAAvaya Cloud Office (ACO) / Fax - Outbound - EMEAOperational
Chat - United Kingdom (UK)Avaya Experience Platform Public (AXP Public) / Chat - United Kingdom (UK)Operational
Fax - Outbound - APACAvaya Cloud Office (ACO) / Fax - Outbound - APACOperational
Messaging - United Kingdom (UK)Avaya Experience Platform Public (AXP Public) / Messaging - United Kingdom (UK)Operational
Meeting - RingCentral Meetings - AmericasAvaya Cloud Office (ACO) / Meeting - RingCentral Meetings - AmericasOperational
Analytics - United Kingdom (UK)Avaya Experience Platform Public (AXP Public) / Analytics - United Kingdom (UK)Operational
Meeting - RingCentral Meetings - EMEAAvaya Cloud Office (ACO) / Meeting - RingCentral Meetings - EMEAOperational
Meeting - RingCentral Meetings - APACAvaya Cloud Office (ACO) / Meeting - RingCentral Meetings - APACOperational
Social Connections - United Kingdom (UK)Avaya Experience Platform Public (AXP Public) / Social Connections - United Kingdom (UK)Operational
Meeting - Avaya Cloud Office Video - AmericasAvaya Cloud Office (ACO) / Meeting - Avaya Cloud Office Video - AmericasOperational
API Access - United Kingdom (UK)Avaya Experience Platform Public (AXP Public) / API Access - United Kingdom (UK)Operational
Meeting - Avaya Cloud Office Video - EMEAAvaya Cloud Office (ACO) / Meeting - Avaya Cloud Office Video - EMEAOperational
Preview Dialing - United Kingdom (UK)Avaya Experience Platform Public (AXP Public) / Preview Dialing - United Kingdom (UK)Operational
Voice - AsiaPacific (APAC)Avaya Experience Platform Public (AXP Public) / Voice - AsiaPacific (APAC)Operational
Meeting - Avaya Cloud Office Video - APACAvaya Cloud Office (ACO) / Meeting - Avaya Cloud Office Video - APACOperational
Email - AsiaPacific (APAC)Avaya Experience Platform Public (AXP Public) / Email - AsiaPacific (APAC)Operational
Connect Platform - AmericasAvaya Cloud Office (ACO) / Connect Platform - AmericasOperational
Chat - AsiaPacific (APAC)Avaya Experience Platform Public (AXP Public) / Chat - AsiaPacific (APAC)Operational
Connect Platform - EMEAAvaya Cloud Office (ACO) / Connect Platform - EMEAOperational
Messaging - AsiaPacific (APAC)Avaya Experience Platform Public (AXP Public) / Messaging - AsiaPacific (APAC)Operational
Connect Platform - APACAvaya Cloud Office (ACO) / Connect Platform - APACOperational
Analytics - Asiapacific (APAC)Avaya Experience Platform Public (AXP Public) / Analytics - Asiapacific (APAC)Operational
Service Portal - AmericasAvaya Cloud Office (ACO) / Service Portal - AmericasOperational
Service Portal - EMEAAvaya Cloud Office (ACO) / Service Portal - EMEAOperational
Social Connections - AsiaPacific (APAC)Avaya Experience Platform Public (AXP Public) / Social Connections - AsiaPacific (APAC)Operational
Service Portal - APACAvaya Cloud Office (ACO) / Service Portal - APACOperational
API Access - AsiaPacific (APAC)Avaya Experience Platform Public (AXP Public) / API Access - AsiaPacific (APAC)Operational
Developer Sandbox - AmericasAvaya Cloud Office (ACO) / Developer Sandbox - AmericasOperational
Preview Dialing - AsiaPacific (APAC)Avaya Experience Platform Public (AXP Public) / Preview Dialing - AsiaPacific (APAC)Operational
Developer Sandbox - EMEAAvaya Cloud Office (ACO) / Developer Sandbox - EMEAOperational
Voice - Australia (ANZ)Avaya Experience Platform Public (AXP Public) / Voice - Australia (ANZ)Operational
Email - Australia (ANZ)Avaya Experience Platform Public (AXP Public) / Email - Australia (ANZ)Operational
Developer Sandbox - APACAvaya Cloud Office (ACO) / Developer Sandbox - APACOperational
Chat - Australia (ANZ)Avaya Experience Platform Public (AXP Public) / Chat - Australia (ANZ)Operational
Analytics - Live Reports - AmericasAvaya Cloud Office (ACO) / Analytics - Live Reports - AmericasOperational
Messaging - Australia (ANZ)Avaya Experience Platform Public (AXP Public) / Messaging - Australia (ANZ)Operational
Analytics - Live Reports - EMEAAvaya Cloud Office (ACO) / Analytics - Live Reports - EMEAOperational
Analytics - Australia (ANZ)Avaya Experience Platform Public (AXP Public) / Analytics - Australia (ANZ)Operational
Analytics - Live Reports - APACAvaya Cloud Office (ACO) / Analytics - Live Reports - APACOperational
Analytics - Analytics Portal - AmericasAvaya Cloud Office (ACO) / Analytics - Analytics Portal - AmericasOperational
Social Connections - Australia (ANZ)Avaya Experience Platform Public (AXP Public) / Social Connections - Australia (ANZ)Operational
Analytics - Analytics Portal - EMEAAvaya Cloud Office (ACO) / Analytics - Analytics Portal - EMEAOperational
API Access - Australia (ANZ)Avaya Experience Platform Public (AXP Public) / API Access - Australia (ANZ)Operational
Analytics - Analytics Portal - APACAvaya Cloud Office (ACO) / Analytics - Analytics Portal - APACOperational
Voice - Canada (CA)Avaya Experience Platform Public (AXP Public) / Voice - Canada (CA)Operational
Email - Canada (CA)Avaya Experience Platform Public (AXP Public) / Email - Canada (CA)Operational
Chat - Canada (CA)Avaya Experience Platform Public (AXP Public) / Chat - Canada (CA)Operational
Messaging - Canada (CA)Avaya Experience Platform Public (AXP Public) / Messaging - Canada (CA)Operational
Analytics - Canada (CA)Avaya Experience Platform Public (AXP Public) / Analytics - Canada (CA)Operational
API Access - Canada (CA)Avaya Experience Platform Public (AXP Public) / API Access - Canada (CA)Operational
Voice - Japan (JP)Avaya Experience Platform Public (AXP Public) / Voice - Japan (JP)Operational
Email - Japan (JP)Avaya Experience Platform Public (AXP Public) / Email - Japan (JP)Operational
Chat - Japan (JP)Avaya Experience Platform Public (AXP Public) / Chat - Japan (JP)Operational
Messaging - Japan (JP)Avaya Experience Platform Public (AXP Public) / Messaging - Japan (JP)Operational
Analytics - Japan (JP)Avaya Experience Platform Public (AXP Public) / Analytics - Japan (JP)Operational
API Access - Japan (JP)Avaya Experience Platform Public (AXP Public) / API Access - Japan (JP)Operational
Voice - India (IN)Avaya Experience Platform Public (AXP Public) / Voice - India (IN)Operational
Email - India (IN)Avaya Experience Platform Public (AXP Public) / Email - India (IN)Operational
Chat - India (IN)Avaya Experience Platform Public (AXP Public) / Chat - India (IN)Operational
Messaging - India (IN)Avaya Experience Platform Public (AXP Public) / Messaging - India (IN)Operational
Analytics - India (IN)Avaya Experience Platform Public (AXP Public) / Analytics - India (IN)Operational
0 of 175 affected
Last 30 days · Status timeline
What changed
No current incidents reported in the last 30 days.