Live status / Other services
BluIP is operating normally.
BluIP is operating normally.
Signal updated 2d ago · Sep 15, 2026, 4:15 PM UTC
OperationalOfficial signal: none
Affected surface
Components
PeeringOfficial componentOperational
Los AngelesJazzware / Los AngelesOperational
Frontend IVR / AI API PlatformAI Platform / Frontend IVR / AI API PlatformOperational
WebRTC Portal LoginAIVA / WebRTC Portal LoginOperational
CC ReportingCall Center / CC ReportingOperational
Voice - InboundOfficial componentOperational
ChicagoJazzware / ChicagoOperational
AI EnginesAI Platform / AI EnginesOperational
WebRTC Voice ServicesAIVA / WebRTC Voice ServicesOperational
Call Center ClientCall Center / Call Center ClientOperational
Voice - OutboundOfficial componentOperational
Ticketing SystemAIVA / Ticketing SystemOperational
Call ControlCall Center / Call ControlOperational
Voice Inbound - Toll FreeOfficial componentOperational
ReportingAIVA / ReportingOperational
myPortalOfficial componentOperational
Voice AIAIVA / Voice AIOperational
Master AccessOfficial componentOperational
FulfillmentAIVA / FulfillmentOperational
Orion (Billing)Official componentOperational
SMSAIVA / SMSOperational
Call RecordingOfficial componentOperational
StudioAIVA / StudioOperational
Virtual FaxOfficial componentOperational
Endpoint RegistrationOfficial componentOperational
Jazzware2 componentsOperational
External ISP Carriers (Non-BluIP)Official componentOperational
UnityOfficial componentOperational
LokiOfficial componentOperational
E911 ServicesOfficial componentOperational
bluip.ioOfficial componentOperational
XSI IntegrationsOfficial componentOperational
Underlying InfrastructureOfficial componentOperational
AI Platform2 componentsOperational
OCOMOfficial componentOperational
AIVA8 componentsOperational
Call Center3 componentsOperational
Underlying Carrier [Voice Services]Official componentOperational
VoicemailOfficial componentOperational
SBC (Session Border Controller)Official componentOperational
Microsoft Teams CallingOfficial componentOperational
Analytics and ReportingOfficial componentOperational
WebexOfficial componentOperational
DMSOfficial componentOperational
NICE CXoneOfficial componentOperational
0 of 41 affected
Last 30 days · Status timeline
What changed
- BluIP Incident Notice — AIVA 3.0 Service Disruption
Maintenance → Degraded
- BluIP Scheduled Maintenance: AIVA Connect Console
Degraded → Maintenance
- Status changed from maintenance to operational
Maintenance → Operational
- AIVA Connect Console — Scheduled Maintenance Notice: Transcript Display
Operational → Maintenance
- Status changed from maintenance to operational
Maintenance → Operational
- Vendor Service Incident — NiCE CXone Platform
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational