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Canva is operating normally.

Canva is operating normally.

Signal updated 2d ago · Sep 15, 2026, 3:20 PM UTC

OperationalOfficial signal: none

Affected surface

Components

13 components
Administration and settingsOfficial componentOperational
Billing and subscriptionsOfficial componentOperational
Help and supportOfficial componentOperational
Home pageOfficial componentOperational
Login and signupOfficial componentOperational
Media uploadsOfficial componentOperational
Print and deliveryOfficial componentOperational
SearchOfficial componentOperational
Apps and IntegrationsOfficial componentOperational
Canva AI PlatformOfficial componentOperational
DesignsOfficial componentOperational
Mobile and Desktop ApplicationsOfficial componentOperational
Publish and SchedulingOfficial componentOperational

0 of 13 affected

Last 30 days · Status timeline

What changed

33 updates
  1. Identified

    The issue has been identified and a fix is being implemented.

  2. Resolved

    This incident has been resolved.

  3. Investigating

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  4. Identified

    We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

  5. Resolved

    This incident is now resolved. Thank you for your patience and understanding.

  6. Investigating

    We are currently investigating this issue.

  7. Identified

    The issue has been identified and a fix is being implemented.

  8. Monitoring

    A fix has been implemented and we are monitoring the results.

  9. Identified

    The issue has been identified and a fix is being implemented.

  10. Monitoring

    A fix has been implemented and we are monitoring the results.

  11. Resolved

    This incident has been resolved.

  12. Investigating

    Users may experience errors uploading media to their Canva design

  13. Investigating

    We are continuing to investigate this issue.

  14. Resolved

    This incident is now resolved. Thank you for your patience and understanding.

  15. Identified

    Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

  16. Resolved

    This incident is now resolved. Thank you for your patience and understanding.

  17. Investigating

    Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

  18. Monitoring

    Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

  19. Resolved

    This incident has been resolved.

  20. Investigating

    Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

  21. Investigating

    We are continuing to investigate this issue.

  22. Investigating

    We are continuing to investigate this issue and hope to have a fix in place soon.

  23. Identified

    The issue has been identified and a fix is being implemented.

  24. Resolved

    This incident has been resolved.

  25. Identified

    Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

  26. Resolved

    This incident is now resolved. Thank you for your patience and understanding.

  27. Investigating

    Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

  28. Identified

    The issue has been identified: - Users are shown the wrong status of their subscription

  29. Resolved

    This incident is now resolved. Thank you for your patience and understanding.

  30. Investigating

    Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

  31. Identified

    We've identified an issue affecting subscriptions, billing and payments in Canva. Our teams are working to fix the problem.

  32. Monitoring

    A fix has been implemented and we are monitoring the results.

  33. Resolved

    This incident has been resolved.