Live status / Other services

Canvas is operating normally.

Canvas is operating normally.

Signal updated 1d ago · Sep 16, 2026, 3:30 PM UTC

OperationalOfficial signal: none

Affected surface

Components

37 components
Canvas LMSCanvas / Canvas LMSOperational
Support: Phones/ChatSupport Tools / Support: Phones/ChatOperational
InstructureOfficial componentOperational
ca-central-1AWS Region / ca-central-1Operational
SIStemicSIS Platform / SIStemicOperational
Support: Webform/emailSupport Tools / Support: Webform/emailOperational
Canvas CatalogCanvas / Canvas CatalogOperational
Canvas11 componentsOperational
eu-central-1AWS Region / eu-central-1Operational
DataSyncSIS Platform / DataSyncOperational
Canvas CommonsCanvas / Canvas CommonsOperational
eu-west-1AWS Region / eu-west-1Operational
SIS Platform2 componentsOperational
Elevate3 componentsOperational
Canvas CredentialsCanvas / Canvas CredentialsOperational
us-east-1AWS Region / us-east-1Operational
Mastery ConnectMastery / Mastery ConnectOperational
ImpactOfficial componentOperational
Elevate Data QualityElevate / Elevate Data QualityOperational
us-west-2AWS Region / us-west-2Operational
Canvas Data 2Canvas / Canvas Data 2Operational
Canvas MobileCanvas / Canvas MobileOperational
Item BankMastery / Item BankOperational
ap-southeast-1AWS Region / ap-southeast-1Operational
Learn PlatformOfficial componentOperational
Mastery3 componentsOperational
Elevate Data SyncElevate / Elevate Data SyncOperational
Canvas StudioCanvas / Canvas StudioOperational
Online TestingMastery / Online TestingOperational
ap-southeast-2AWS Region / ap-southeast-2Operational
Elevate Standards AlignmentElevate / Elevate Standards AlignmentOperational
Support Tools2 componentsOperational
Canvas PortfolioCanvas / Canvas PortfolioOperational
Student ePortfoliosCanvas / Student ePortfoliosOperational
AWS Region7 componentsOperational
Student PathwaysCanvas / Student PathwaysOperational
Canvas CareerCanvas / Canvas CareerOperational

0 of 31 affected

Last 30 days · Status timeline

What changed

22 updates
  1. Some users are experiencing Slowness with Outcomes

    Operational → Degraded

  2. Status changed from degraded to operational

    Degraded → Operational

  3. Some Canvas users may experience degraded media playback

    Operational → Degraded

  4. Status changed from degraded to operational

    Degraded → Operational

  5. Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas

    Operational → Degraded

  6. Status changed from degraded to operational

    Degraded → Operational

  7. Students unable to submit or resume certain assessments

    Operational → Degraded

  8. Status changed from degraded to operational

    Degraded → Operational

  9. Some users in the Asia-Pacific region are experience slowness or page errors in Canvas.

    Operational → Degraded

  10. Status changed from degraded to operational

    Degraded → Operational

  11. SIN Users getting a Website is under heavy Load (request timed out)

    Operational → Degraded

  12. Status changed from degraded to operational

    Degraded → Operational

  13. Some users are experiencing slow load times and page errors when accessing New Quizzes

    Operational → Degraded

  14. Status changed from degraded to operational

    Degraded → Operational

  15. Slow loading and page error messages when accessing New Quizzes

    Operational → Degraded

  16. Status changed from degraded to operational

    Degraded → Operational

  17. Errors Following Item Creation In Canvas

    Operational → Degraded

  18. Status changed from degraded to operational

    Degraded → Operational

  19. Canvas support phone system is experiencing connection issues

    Operational → Degraded

  20. Status changed from degraded to operational

    Degraded → Operational

  21. We are currently experiencing issues with our Chat and ticketing systems caused by a third-party update.

    Operational → Degraded

  22. Status changed from degraded to operational

    Degraded → Operational