Live status / Other services
Canvas is operating normally.
Canvas is operating normally.
Signal updated 1d ago · Sep 16, 2026, 3:30 PM UTC
OperationalOfficial signal: none
Affected surface
Components
Canvas LMSCanvas / Canvas LMSOperational
Support: Phones/ChatSupport Tools / Support: Phones/ChatOperational
InstructureOfficial componentOperational
ca-central-1AWS Region / ca-central-1Operational
SIStemicSIS Platform / SIStemicOperational
Support: Webform/emailSupport Tools / Support: Webform/emailOperational
Canvas CatalogCanvas / Canvas CatalogOperational
Canvas11 componentsOperational
eu-central-1AWS Region / eu-central-1Operational
DataSyncSIS Platform / DataSyncOperational
Canvas CommonsCanvas / Canvas CommonsOperational
eu-west-1AWS Region / eu-west-1Operational
SIS Platform2 componentsOperational
Elevate3 componentsOperational
Canvas CredentialsCanvas / Canvas CredentialsOperational
us-east-1AWS Region / us-east-1Operational
Mastery ConnectMastery / Mastery ConnectOperational
ImpactOfficial componentOperational
Elevate Data QualityElevate / Elevate Data QualityOperational
us-west-2AWS Region / us-west-2Operational
Canvas Data 2Canvas / Canvas Data 2Operational
Canvas MobileCanvas / Canvas MobileOperational
Item BankMastery / Item BankOperational
ap-southeast-1AWS Region / ap-southeast-1Operational
Learn PlatformOfficial componentOperational
Mastery3 componentsOperational
Elevate Data SyncElevate / Elevate Data SyncOperational
Canvas StudioCanvas / Canvas StudioOperational
Online TestingMastery / Online TestingOperational
ap-southeast-2AWS Region / ap-southeast-2Operational
Elevate Standards AlignmentElevate / Elevate Standards AlignmentOperational
Support Tools2 componentsOperational
Canvas PortfolioCanvas / Canvas PortfolioOperational
Student ePortfoliosCanvas / Student ePortfoliosOperational
AWS Region7 componentsOperational
Student PathwaysCanvas / Student PathwaysOperational
Canvas CareerCanvas / Canvas CareerOperational
0 of 31 affected
Last 30 days · Status timeline
What changed
- Some users are experiencing Slowness with Outcomes
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational
- Some Canvas users may experience degraded media playback
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational
- Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational
- Students unable to submit or resume certain assessments
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational
- Some users in the Asia-Pacific region are experience slowness or page errors in Canvas.
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational
- SIN Users getting a Website is under heavy Load (request timed out)
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational
- Some users are experiencing slow load times and page errors when accessing New Quizzes
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational
- Slow loading and page error messages when accessing New Quizzes
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational
- Errors Following Item Creation In Canvas
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational
- Canvas support phone system is experiencing connection issues
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational
- We are currently experiencing issues with our Chat and ticketing systems caused by a third-party update.
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational