Cherwell has planned maintenance in progress.

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: NVZ PRD <B>Maintenance Window</B> Start Date/Time: Sept 26, 2026 05:00 UTC End Date/Time: Sept 26, 2026 09:00 UTC <B>Impact</B> During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. <B>Product/Release Documentation</B> <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: LDZ PRD <B>Maintenance Window</B> Start Date/Time: Oct 3, 2026 01:00 UTC End Date/Time: Oct 3, 2026 05:00 UTC <B>Impact</B> During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. <B>Product/Release Documentation</B> <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: IAZ PRD <B>Maintenance Window</B> Start Date/Time: Oct 4, 2026 07:00 UTC End Date/Time: Oct 4, 2026 11:00 UTC <B>Impact</B> During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. <B>Product/Release Documentation</B> <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti will be performing a release maintenance on https://ap2.mobileiron.com <b>Impact</b> During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered Access service may be impacted Tracking Work Item: 2009737 & 2006409

Ivanti will be performing a release maintenance on https://access-na1.mobileiron.com and https://na2.mobileiron.com <b>Impact</b> During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered Access service may be impacted Tracking Work Item: 2009742 & 2008137

We will be undergoing scheduled maintenance during this time.

We will be undergoing scheduled maintenance during this time.

Ivanti will be performing an upgrade maintenance on https://ca1.mobileiron.com During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in (devices will continue to operate normally) Registration emails may be delayed or fail to be delivered Tracking Work Item: 2006408

Ivanti will be performing an upgrade maintenance on https://na3.mobileiron.com <b>Impact</b> During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in (devices will continue to operate normally) Registration emails may be delayed or fail to be delivered Tracking Work Item: 2008839

Ivanti will be performing an upgrade maintenance on https://uk1.mobileiron.com <b>Impact</b> During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in (devices will continue to operate normally) Registration emails may be delayed or fail to be delivered Tracking Work Item: 2006407

Ivanti will be performing a maintenance on https://ca1migration.mobileiron.com. <b>Impact</b> During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime. Tracking Work Item: 2012012

Ivanti will be performing a maintenance on https://na2migration.mobileiron.com. <b>Impact</b> During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime. Tracking Work Item: 2012017

<B>RESCHEDULED - Please read below as the date has been changed</B> Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: NVZ CH STG <B>Maintenance Window</B> Start Date/Time: Sept 22, 2026 09:00 UTC End Date/Time: Sept 22, 2026 13:00 UTC <B>Impact</B> During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. <B>Product/Release Documentation</B> <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

<B>RESCHEDULED - Please read below as the date has been changed</B> Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: NVZ CH PRD <B>Maintenance Window</B> Start Date/Time: Oct 03, 2026 07:00 UTC End Date/Time: Oct 03, 2026 11:00 UTC <B>Impact</B> During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. <B>Product/Release Documentation</B> <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

<B>RESCHEDULED - Please read below as the date has been changed</B> Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: TTZ STG/UAT <B>Maintenance Window</B> Start Date/Time: Sept 24, 2026 09:00 UTC End Date/Time: Sept 24, 2026 13:00 UTC <B>Impact</B> During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. <B>Product/Release Documentation</B> <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

<B>RESCHEDULED - Please read below as the date has been changed</B> Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: IAZ STG/UAT <B>Maintenance Window</B> Start Date/Time: Sept 16, 2026 09:00 UTC End Date/Time: Sept 16, 2026 13:00 UTC <B>Impact</B> During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. <B>Product/Release Documentation</B> <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

<B>RESCHEDULED - Please read below as the date has been changed</B> Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: IAZ PRD <B>Maintenance Window</B> Start Date/Time: Sept 27, 2026 07:00 UTC End Date/Time: Sept 27, 2026 11:00 UTC <B>Impact</B> During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. <B>Product/Release Documentation</B> <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access. <b>Important Updates and Improvements</b> Critical System Upgrade and Maintenance Bug Fixes ------------------------------------- <b>Impact</b> Major service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users Major disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window. No disruption for VPN end users running 22.7R2.5, 22.8R2 and 25.1.0.1 or above. Tracking Work Item: 2012666

Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access. <b>Important Updates and Improvements</b> Critical System Upgrade and Maintenance Bug Fixes ------------------------------------- <b>Impact</b> Major service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users. Major disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window. No disruption for VPN end users running 22.7R2.5, 22.8R2 and 25.1.0.1 or above. Tracking Work Item: 2012670

Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access. <b>Important Updates and Improvements</b> Critical System Upgrade and Maintenance Bug Fixes ------------------------------------- <b>Impact</b> Major service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users. Major disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window. No disruption for VPN end users running 22.7R2.5, 22.8R2 and 25.1.0.1 or above. Tracking Work Item: 2012669

Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access. <b>Important Updates and Improvements</b> Critical System Upgrade and Maintenance Bug Fixes ------------------------------------- <b>Impact</b> Major service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users. Major disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window. No disruption for VPN end users running 22.7R2.5, 22.8R2 and 25.1.0.1 or above. Tracking Work Item: 2012667

Ivanti will be performing an upgrade maintenance on the Ivanti Neurons for Zero Trust Access product and Ivanti Neurons for Secure Access. <b>Important Updates and Improvements</b> Critical System Upgrade and Maintenance Bug Fixes ------------------------------------- <b>Impact</b> Major service disruption expected during maintenance window for NSA & ZTA administrators and ZTA end users. Major disruption to first time VPN users logging in onto ICS Gateway version 25.1.0.0 during the maintenance window. No disruption for VPN end users running 22.7R2.5, 22.8R2 and 25.1.0.1 or above. Tracking Work Item: 2012668

Ivanti will be performing maintenance to the regions ITSM/ITAM tenants are hosted within. The included regions for this maintenance: FFZ Staging <B>Maintenance Window</B> Start Date/Time: September 19th, 2026, 20:00 UTC End Date/Time: September 19th, 2026, 24:00 UTC <B>Impact</B> Ivanti will be applying security updates to our infrastructure. During this time, we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues, please contact support via the details below: <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti will be performing maintenance to the regions ITSM/ITAM tenants are hosted within. The included regions for this maintenance: FFZ Prod <B>Maintenance Window</B> Start Date/Time: September 26th, 2026, 20:00 UTC End Date/Time: September 26th, 2026, 24:00 UTC <B>Impact</B> Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: Environment LDZ STG <B>Maintenance Window</B> Start Date/Time: September 19, 2026 20:00 UTC End Date/Time: September 20, 2026 00:00 UTC <B>Impact</B> We are performing an upgrade of our infrastructure. During this time we don’t expect any loss in functionality. Logged in users may notice some slowness until local cache is rebuilt and the upgrade is completed. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

We will be undergoing scheduled maintenance during this time.

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: Environments LDZ PRD <B>Maintenance Window</B> Start Date/Time: September 26, 2026 20:00 UTC End Date/Time: September 27, 2026 00:00 UTC <B>Impact</B> We are performing an upgrade of our infrastructure. During this time we don’t expect any loss in functionality. Logged in users may notice some slowness until local cache is rebuilt and the upgrade is completed. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti will be performing maintenance to the regions ITSM/ITAM tenants are hosted within. The included regions for this maintenance: NSZ STG <B>Maintenance Window</B> Start Date/Time: September 19th 2026,13:00 UTC End Date/Time: September 19th 2026,18:00 UTC <B>Impact</B> Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti will be performing maintenance to the regions ITSM/ITAM tenants are hosted within. The included regions for this maintenance: NSZ PRD <B>Maintenance Window</B> Start Date/Time: September 26th 2026,13:00 UTC End Date/Time: September 26th 2026,18:00 UTC <B>Impact</B> Ivanti will be applying security updates to our infrastructure. During this time we do not expect any loss in functionality, tenants will remain online and available. Users could experience minor latency or be logged out of their current session during the deployment. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: Environments IRW STG <B>Maintenance Window</B> Start Date/Time: September 26, 2026 20:00 UTC End Date/Time: September 27, 2026 00:00 UTC <B>Impact</B> We are performing an upgrade of our infrastructure. During this time we don’t expect any loss in functionality. Logged in users may notice some slowness until local cache is rebuilt and the upgrade is completed. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: Environments IRW PRD <B>Maintenance Window</B> Start Date/Time: September 26, 2026 20:00 UTC End Date/Time: September 27, 2026 00:00 UTC <B>Impact</B> We are performing an upgrade of our infrastructure. During this time we don’t expect any loss in functionality. Logged in users may notice some slowness until local cache is rebuilt and the upgrade is completed. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below: <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance. <b>Impact</b> During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service. <b>Maintenance Window</b> Start Date and Time: <b>September 18, 2026 at 5:00:00 am MDT</b> End Date and Time: <b>September 18, 2026 at 11:00:00 am MDT</b> For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance. <b>Impact</b> During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service. <b>Maintenance Window</b> Start Date and Time: <b>September 19, 2026 at 2:00:00 am AEST</b> End Date and Time: <b>September 19, 2026 at 8:00:00 am AEST</b> For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance. <b>Impact</b> During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service. <b>Maintenance Window</b> Start Date and Time: <b>September 18, 2026 at 8:00:00 pm BST</b> End Date and Time: <b>September 19, 2026 at 2:00:00 am BST</b> For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

In an ongoing effort to ensure Cherwell customers receive the highest level of system reliability and performance, IT will be performing operational maintenance. <b>Impact</b> During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated for vendor recommended service. <b>Maintenance Window</b> Start Date and Time: <b>September 18, 2026 at 8:00:00 pm MDT</b> End Date and Time: <b>September 19, 2026 at 2:00:00 am MDT</b> For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti will be performing an upgrade maintenance on https://uk1.mobileiron.com <b>Impact</b> During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in (devices will continue to operate normally) Registration emails may be delayed or fail to be delivered Tracking Work Item: 2012013

Ivanti will be performing a maintenance on https://na1migration.mobileiron.com. <b>Impact</b> During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime. Tracking Work Item: 2012015

Ivanti will be performing a maintenance on https://eu1migration.mobileiron.com. <b>Impact</b> During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime. Tracking Work Item: 2012018

Ivanti will be performing a maintenance on https://ap1migration.mobileiron.com. <b>Impact</b> During the maintenance window, the Core to Cloud Migration service admin portal and new device migrations will experience a downtime. Tracking Work Item: 2012019

The maintenance has been updated.

We will be undergoing scheduled maintenance during this time.

We will be undergoing scheduled maintenance during this time.

We will be undergoing scheduled maintenance during this time.

Ivanti will be performing an upgrade maintenance on https://na1.mobileiron.com <b>Impact</b> During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered Tracking Work Item: 2008136

Ivanti will be performing a release upgrade maintenance on https://eu1.mobileiron.com <b>Impact</b> During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in (devices will continue to operate normally) Registration emails may be delayed or fail to be delivered Tracking Work Item: 2008139

Ivanti will be performing an upgrade maintenance on https://ap1.mobileiron.com <b>Impact</b> During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered Tracking Work Item: 2008141

<B>RESCHEDULED - Please read below as the date has been changed</B> Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: IAZ STG/UAT <B>Maintenance Window</B> Start Date/Time: Sept 18, 2026 09:00 UTC End Date/Time: Sept 18, 2026 13:00 UTC <B>Impact</B> During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. <B>Product/Release Documentation</B> <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>

Ivanti Site Reliability Engineering will be performing an upgrade maintenance on the client activation service for Email+. Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. Email+ activations Tracking Work Item: 1962549

We would like to inform you about an upcoming product update scheduled for your environment. Please review the details below and plan accordingly. Please note: Some services may be temporarily unavailable during the maintenance window. We apologize for any inconvenience and appreciate your patience. For a complete list of changes, please refer to the Release Notes linked below. <b><a href="https://fileshare.virima.com/v6.1.6/ivanti/Ivanti_ServiceMapping_Release_Notes_v6.1.6.pdf">Release Notes</a></b>.

<B>RESCHEDULED - Please read below as the time has been changed</B> Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions: IRW STG/UAT <B>Maintenance Window</B> Start Date/Time: Sept 25, 2026 02:00 UTC End Date/Time: Sept 25, 2026 06:00 UTC <B>Impact</B> During the maintenance window, all tenants will be offline and unavailable. While no issues are anticipated, please try the following steps if you encounter any problems: 1. Close your browser completely and reopen it. 2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'. 3. Use a private or incognito browsing session. If you still continue to have issues please contact support via the details below. <B>Product/Release Documentation</B> <a href="https://docs.ivanti.com/neurons-for-itsm-release-notes-enu-latest">Ivanti Enterprise Service Management Release Notes</a> <B>Support Information</B> If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator. For any questions related to Ivanti - please visit <a href="https://www.ivanti.com/support/contact">Ivanti Global Support</a>