Live status / Other services

Conga Contracts has a partial disruption.

Conga Contracts is up, but not fully healthy. The official source has reported a scoped disruption.

Signal updated 5m ago · Sep 17, 2026, 9:30 PM UTC

DegradedOfficial signal: none

Current incident · started Sep 17, 2026, 7:53 PM UTC

Investigating Issue Impacting Sign Professional

We are currently investigating reports of degraded performance affecting Sign Professional within the NA region. Customers may experience intermittent errors or slow performance. We will provide further updates as they are available.

Affected surface

Components

150 components
Document Automation - North America (NA)9 componentsOperational
Conga Composer - NADocument Automation - North America (NA) / Conga Composer - NAOperational
Conga Composer - EUDocument Automation - EMEA (EU) / Conga Composer - EUOperational
Conga Composer - APDocument Automation - APAC (AP) / Conga Composer - APOperational
CPQ Catalog Service - NARevenue Lifecycle Management - North America (NA) / CPQ Catalog Service - NAOperational
CPQ Catalog Service - EURevenue Lifecycle Management - EMEA (EU) / CPQ Catalog Service - EUOperational
CPQ Catalog Service - APRevenue Lifecycle Management - APAC (AP) / CPQ Catalog Service - APOperational
Conga CLM - NAContract Lifecycle Management - North America (NA) / Conga CLM - NAOperational
Conga CLM - EUContract Lifecycle Management - EMEA (EU) / Conga CLM - EUOperational
Conga CLM - APContract Lifecycle Management - APAC (AP) / Conga CLM - APOperational
Conga Contracts - NAConga Legacy Products - North America (NA) / Conga Contracts - NAOperational
Login & Authentication - NAAdvantage Platform Shared Services - North America (NA) / Login & Authentication - NAOperational
Conga Contracts - EUConga Legacy Products - EMEA (EU) / Conga Contracts - EUOperational
Conga Contracts - APConga Legacy Products - APAC (AP) / Conga Contracts - APOperational
Login & Authentication - EUAdvantage Platform Shared Services - EMEA (EU) / Login & Authentication - EUOperational
Login & Authentication - APAC (AP)Advantage Platform Shared Services - APAC (AP) / Login & Authentication - APAC (AP)Operational
Conga Composer - FRDocument Automation - France (FR) / Conga Composer - FROperational
CPQ Catalog Service - FRRevenue Lifecycle Management - France (FR) / CPQ Catalog Service - FROperational
Conga CLM - FRContract Lifecycle Management - France (FR) / Conga CLM - FROperational
Login & Authentication - FRAdvantage Platform Shared Services - France (FR) / Login & Authentication - FROperational
AWS Cloud PlatformConga Dependencies / AWS Cloud PlatformOperational
Document Automation - EMEA (EU)9 componentsOperational
CPQ Config Service - NARevenue Lifecycle Management - North America (NA) / CPQ Config Service - NAOperational
CPQ Config Service - EURevenue Lifecycle Management - EMEA (EU) / CPQ Config Service - EUOperational
CPQ Config Service - APRevenue Lifecycle Management - APAC (AP) / CPQ Config Service - APOperational
Conga CLM for Salesforce - NAContract Lifecycle Management - North America (NA) / Conga CLM for Salesforce - NAOperational
Conga CLM for Salesforce - EUContract Lifecycle Management - EMEA (EU) / Conga CLM for Salesforce - EUOperational
Conga CLM for Salesforce - APContract Lifecycle Management - APAC (AP) / Conga CLM for Salesforce - APOperational
Conga Contract Intelligence - NAConga Legacy Products - North America (NA) / Conga Contract Intelligence - NAOperational
Conga Contract Intelligence - EUConga Legacy Products - EMEA (EU) / Conga Contract Intelligence - EUOperational
Conga Contract Intelligence - APConga Legacy Products - APAC (AP) / Conga Contract Intelligence - APOperational
Conga Batch - APDocument Automation - APAC (AP) / Conga Batch - APOperational
Conga Batch - FRDocument Automation - France (FR) / Conga Batch - FROperational
CPQ Config Service - FRRevenue Lifecycle Management - France (FR) / CPQ Config Service - FROperational
Conga CLM for Salesforce - FRContract Lifecycle Management - France (FR) / Conga CLM for Salesforce - FROperational
Azure Cloud PlatformConga Dependencies / Azure Cloud PlatformOperational
Conga Sign Professional - NAConga Legacy Products - North America (NA) / Conga Sign Professional - NAOperational
Conga Sign Professional - EUConga Legacy Products - EMEA (EU) / Conga Sign Professional - EUOperational
Document Automation - APAC (AP)9 componentsOperational
CPQ Pricing Service - NARevenue Lifecycle Management - North America (NA) / CPQ Pricing Service - NAOperational
CPQ Pricing Service - EURevenue Lifecycle Management - EMEA (EU) / CPQ Pricing Service - EUOperational
CPQ Pricing Service - APRevenue Lifecycle Management - APAC (AP) / CPQ Pricing Service - APOperational
Conga Contracts for Salesforce - NAContract Lifecycle Management - North America (NA) / Conga Contracts for Salesforce - NAOperational
Conga Contracts for Salesforce - EUContract Lifecycle Management - EMEA (EU) / Conga Contracts for Salesforce - EUOperational
Conga Contracts for Salesforce - APContract Lifecycle Management - APAC (AP) / Conga Contracts for Salesforce - APOperational
Conga Sign Professional - APConga Legacy Products - APAC (AP) / Conga Sign Professional - APOperational
Conga Trigger - APDocument Automation - APAC (AP) / Conga Trigger - APOperational
Conga Trigger - FRDocument Automation - France (FR) / Conga Trigger - FROperational
CPQ Pricing Service - FRRevenue Lifecycle Management - France (FR) / CPQ Pricing Service - FROperational
Conga Contracts for Salesforce - FRContract Lifecycle Management - France (FR) / Conga Contracts for Salesforce - FROperational
CloudflareConga Dependencies / CloudflareOperational
Conga Batch - NADocument Automation - North America (NA) / Conga Batch - NAOperational
Conga Batch - EUDocument Automation - EMEA (EU) / Conga Batch - EUOperational
CPQ Administration Service - NARevenue Lifecycle Management - North America (NA) / CPQ Administration Service - NAOperational
CPQ Administration Service - EURevenue Lifecycle Management - EMEA (EU) / CPQ Administration Service - EUOperational
CPQ Administration Service - APRevenue Lifecycle Management - APAC (AP) / CPQ Administration Service - APOperational
Conga Contracts Legacy - NAContract Lifecycle Management - North America (NA) / Conga Contracts Legacy - NAOperational
X-Author for Contracts - EUContract Lifecycle Management - EMEA (EU) / X-Author for Contracts - EUOperational
X-Author for Contracts - APContract Lifecycle Management - APAC (AP) / X-Author for Contracts - APOperational
Conga Collaborate - APDocument Automation - APAC (AP) / Conga Collaborate - APOperational
Document Automation - France (FR)7 componentsOperational
Conga Collaborate - FRDocument Automation - France (FR) / Conga Collaborate - FROperational
CPQ Administration Service - FRRevenue Lifecycle Management - France (FR) / CPQ Administration Service - FROperational
X-Author for Contracts - FRContract Lifecycle Management - France (FR) / X-Author for Contracts - FROperational
Merge Service Legacy - NAConga Legacy Products - North America (NA) / Merge Service Legacy - NAOperational
Merge Service Legacy - EUConga Legacy Products - EMEA (EU) / Merge Service Legacy - EUOperational
Merge Service Legacy - APConga Legacy Products - APAC (AP) / Merge Service Legacy - APOperational
Conga Trigger - NADocument Automation - North America (NA) / Conga Trigger - NAOperational
Conga Trigger - EUDocument Automation - EMEA (EU) / Conga Trigger - EUOperational
Revenue Lifecycle Management - North America (NA)8 componentsOperational
CPQ Assets Service - NARevenue Lifecycle Management - North America (NA) / CPQ Assets Service - NAOperational
CPQ Assets Service - EURevenue Lifecycle Management - EMEA (EU) / CPQ Assets Service - EUOperational
CPQ Assets Service - APRevenue Lifecycle Management - APAC (AP) / CPQ Assets Service - APOperational
Merge Service - NAContract Lifecycle Management - North America (NA) / Merge Service - NAOperational
Merge Service - EUContract Lifecycle Management - EMEA (EU) / Merge Service - EUOperational
Merge Service - APContract Lifecycle Management - APAC (AP) / Merge Service - APOperational
Online Contract Collaboration - NAConga Legacy Products - North America (NA) / Online Contract Collaboration - NAOperational
Online Contract Collaboration - EUConga Legacy Products - EMEA (EU) / Online Contract Collaboration - EUOperational
Online Contract Collaboration - APConga Legacy Products - APAC (AP) / Online Contract Collaboration - APOperational
Composer API - APDocument Automation - APAC (AP) / Composer API - APOperational
Composer API - FRDocument Automation - France (FR) / Composer API - FROperational
CPQ Assets Service - FRRevenue Lifecycle Management - France (FR) / CPQ Assets Service - FROperational
Merge Service - FRContract Lifecycle Management - France (FR) / Merge Service - FROperational
Conga Collaborate - NADocument Automation - North America (NA) / Conga Collaborate - NAOperational
Conga Collaborate - EUDocument Automation - EMEA (EU) / Conga Collaborate - EUOperational
CPQ Renewals Service - NARevenue Lifecycle Management - North America (NA) / CPQ Renewals Service - NAOperational
Revenue Lifecycle Management - EMEA (EU)8 componentsOperational
CPQ Renewals Service - EURevenue Lifecycle Management - EMEA (EU) / CPQ Renewals Service - EUOperational
CPQ Quote Service - APRevenue Lifecycle Management - APAC (AP) / CPQ Quote Service - APOperational
X-Author for Contracts - NAContract Lifecycle Management - North America (NA) / X-Author for Contracts - NAOperational
Discovery AI - EUContract Lifecycle Management - EMEA (EU) / Discovery AI - EUOperational
Discovery AI - APContract Lifecycle Management - APAC (AP) / Discovery AI - APOperational
Smart Search (CLM) - NAConga Legacy Products - North America (NA) / Smart Search (CLM) - NAOperational
Smart Search (CLM) - EUConga Legacy Products - EMEA (EU) / Smart Search (CLM) - EUOperational
Smart Search (CLM) - APConga Legacy Products - APAC (AP) / Smart Search (CLM) - APOperational
Conga Sign - APDocument Automation - APAC (AP) / Conga Sign - APOperational
Conga Sign - FRDocument Automation - France (FR) / Conga Sign - FROperational
CPQ Quote Service - FRRevenue Lifecycle Management - France (FR) / CPQ Quote Service - FROperational
Discovery AI - FRContract Lifecycle Management - France (FR) / Discovery AI - FROperational
Composer API - NADocument Automation - North America (NA) / Composer API - NAOperational
Composer API - EUDocument Automation - EMEA (EU) / Composer API - EUOperational
CPQ Quote Service - NARevenue Lifecycle Management - North America (NA) / CPQ Quote Service - NAOperational
Turbo Search Service - NAConga Legacy Products - North America (NA) / Turbo Search Service - NAOperational
CPQ Quote Service - EURevenue Lifecycle Management - EMEA (EU) / CPQ Quote Service - EUOperational
Revenue Lifecycle Management - APAC (AP)7 componentsOperational
CPQ Order Service - APRevenue Lifecycle Management - APAC (AP) / CPQ Order Service - APOperational
Discovery AI - NAContract Lifecycle Management - North America (NA) / Discovery AI - NAOperational
Turbo Search Service - EUConga Legacy Products - EMEA (EU) / Turbo Search Service - EUOperational
Turbo Search Service - APConga Legacy Products - APAC (AP) / Turbo Search Service - APOperational
High Volume Merge - APDocument Automation - APAC (AP) / High Volume Merge - APOperational
High Volume Merge - FRDocument Automation - France (FR) / High Volume Merge - FROperational
CPQ Order Service - FRRevenue Lifecycle Management - France (FR) / CPQ Order Service - FROperational
Conga CLM for Salesforce Smart Search - EUContract Lifecycle Management - EMEA (EU) / Conga CLM for Salesforce Smart Search - EUOperational
Conga CLM for Salesforce Smart Search - APContract Lifecycle Management - APAC (AP) / Conga CLM for Salesforce Smart Search - APOperational
Conga CLM for Salesforce Smart Search - FRContract Lifecycle Management - France (FR) / Conga CLM for Salesforce Smart Search - FROperational
CPQ Order Service - NARevenue Lifecycle Management - North America (NA) / CPQ Order Service - NAOperational
Turbo Pricing Service - NAConga Legacy Products - North America (NA) / Turbo Pricing Service - NAOperational
CPQ Order Service - EURevenue Lifecycle Management - EMEA (EU) / CPQ Order Service - EUOperational
Turbo Pricing Service - EUConga Legacy Products - EMEA (EU) / Turbo Pricing Service - EUOperational
Turbo Pricing Service - APConga Legacy Products - APAC (AP) / Turbo Pricing Service - APOperational
Conga Sign - NADocument Automation - North America (NA) / Conga Sign - NAOperational
Conga Sign - EUDocument Automation - EMEA (EU) / Conga Sign - EUOperational
Revenue Lifecycle Management - France (FR)7 componentsOperational
Conga CLM for Salesforce Smart Search - NAContract Lifecycle Management - North America (NA) / Conga CLM for Salesforce Smart Search - NAOperational
Conga Grid - APDocument Automation - APAC (AP) / Conga Grid - APOperational
Turbo Config Service - NAConga Legacy Products - North America (NA) / Turbo Config Service - NAOperational
Contract Lifecycle Management - North America (NA)8 componentsOperational
Turbo Config Service - EUConga Legacy Products - EMEA (EU) / Turbo Config Service - EUOperational
Turbo Config Service - APConga Legacy Products - APAC (AP) / Turbo Config Service - APOperational
High Volume Merge - NADocument Automation - North America (NA) / High Volume Merge - NAOperational
High Volume Merge - EUDocument Automation - EMEA (EU) / High Volume Merge - EUOperational
Conga Orchestrate - APDocument Automation - APAC (AP) / Conga Orchestrate - APOperational
Contract Lifecycle Management - EMEA (EU)7 componentsOperational
X-Author Legacy - NAConga Legacy Products - North America (NA) / X-Author Legacy - NAOperational
X-Author Legacy - EUConga Legacy Products - EMEA (EU) / X-Author Legacy - EUOperational
X-Author Legacy - APConga Legacy Products - APAC (AP) / X-Author Legacy - APOperational
Conga Grid - NADocument Automation - North America (NA) / Conga Grid - NAOperational
Conga Grid - EUDocument Automation - EMEA (EU) / Conga Grid - EUOperational
Contract Lifecycle Management - APAC (AP)7 componentsOperational
Conga Orchestrate - NADocument Automation - North America (NA) / Conga Orchestrate - NAOperational
Conga Orchestrate - EUDocument Automation - EMEA (EU) / Conga Orchestrate - EUOperational
Contract Lifecycle Management - France (FR)7 componentsOperational
Advantage Platform Shared Services - North America (NA)1 componentsOperational
Advantage Platform Shared Services - EMEA (EU)1 componentsOperational
Advantage Platform Shared Services - APAC (AP)1 componentsOperational
Advantage Platform Shared Services - France (FR)1 componentsOperational
Conga Legacy Products - North America (NA)10 componentsOperational
Conga Legacy Products - EMEA (EU)10 componentsOperational
Conga Legacy Products - APAC (AP)10 componentsOperational
Conga Dependencies3 componentsOperational

0 of 130 affected

Official incident text

We are currently investigating reports of degraded performance affecting Sign Professional within the NA region. Customers may experience intermittent errors or slow performance. We will provide further updates as they are available.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

07 updates
  1. Scheduled

    Turbo Pricing and Turbo Config will undergo scheduled maintenance. There could be intermittent service disruption during this period.

  2. Scheduled

    We have scheduled maintenance for Conga Platform impacting all the regions. Reason for Maintenance: This deployment work is part of our regular release cycle. Expected Impact: During this maintenance window, customers may experience service interruptions. For real-time updates, please monitor our status page: http://status.conga.com For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources To review the release notes, please visit: https://documentation.conga.com/en/release-notes

  3. Scheduled

    We have scheduled maintenance for Conga Collaborate impacting NA/EU/AP regions. Reason for Maintenance: This work is necessary to perform infrastructure upgrades. Expected Impact: During this maintenance window, customers may experience brief service interruptions. For real-time updates, please monitor our status page: status.conga.com

  4. Scheduled

    We have scheduled maintenance for X-Author Legacy impacting the EU region. Reason for Maintenance: This work is necessary to perform infrastructure upgrades, improve system performance. Expected Impact: During this maintenance window, customers may experience service interruptions or slow performance. For real-time updates, please monitor our status page: status.conga.com

  5. Investigating

    We are currently investigating reports of degraded performance affecting Sign Professional within the NA region. Customers may experience intermittent errors or slow performance. We will provide further updates as they are available.

  6. Identified

    We've identified the root cause. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience slow performance while a fix is being deployed.

  7. Identified

    The issue has been successfully remediated, and functionality has returned to normal. We appreciate your patience while we worked to resolve this matter.