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Contentful has planned maintenance in progress.

Contentful has planned maintenance in progress according to its official source.

Signal updated 1d ago · Sep 16, 2026, 7:25 AM UTC

MaintenanceOfficial signal: none

Current incident · started Sep 16, 2026, 7:22 AM UTC

Contentful SAML SP Certificate Rotation

The SAML SP certificate rotation originally scheduled for September 16, 2026 has been rescheduled to Monday, September 21, 2026. This change only affects organizations whose IdP verifies Contentful’s SAML request signatures using our SP certificate. If your IdP supports multiple signing certificates, re-import the latest Contentful SAML metadata before the cutover so both the current and new certificates are trusted. If your IdP supports only one signing certificate, re-import the metadata after the cutover to replace the old certificate with the new one. Users who are already signed in will not be affected. If your IdP does not verify Contentful’s SP signature, no action is required.

Affected surface

Components

37 components
Content Management APIOfficial componentOperational
Content Management APIEU data residency / Content Management APIOperational
Experience APINinetailed (Personalization) / Experience APIOperational
Content Delivery APIOfficial componentOperational
Content Delivery APIEU data residency / Content Delivery APIOperational
Insights APINinetailed (Personalization) / Insights APIOperational
GraphQL Content APIOfficial componentOperational
GraphQL Content APIEU data residency / GraphQL Content APIOperational
Management APINinetailed (Personalization) / Management APIOperational
Authentication serviceOfficial componentOperational
Authentication ServiceEU data residency / Authentication ServiceOperational
Integration APINinetailed (Personalization) / Integration APIOperational
Web AppOfficial componentOperational
Web AppEU data residency / Web AppOperational
WebsiteOfficial componentOperational
Assets CDNEU data residency / Assets CDNOperational
Assets CDNOfficial componentOperational
WebhooksEU data residency / WebhooksOperational
WebhooksOfficial componentOperational
Scheduled PublishingEU data residency / Scheduled PublishingOperational
Scheduled PublishingOfficial componentOperational
LaunchEU data residency / LaunchOperational
LaunchOfficial componentOperational
StudioEU data residency / StudioOperational
ComposeOfficial componentOperational
Marketplace AppsEU data residency / Marketplace AppsOperational
StudioOfficial componentOperational
Image APIEU data residency / Image APIOperational
Customer Support SystemOfficial componentOperational
Enterprise ObservabilityEU data residency / Enterprise ObservabilityOperational
Marketplace AppsOfficial componentOperational
Image APIOfficial componentOperational
Transactional EmailsOfficial componentOperational
Ninetailed (Personalization)4 componentsOperational
EU data residency13 componentsOperational
Taxonomy Delivery APIOfficial componentOperational
Enterprise ObservabilityOfficial componentOperational

0 of 35 affected

Official incident text

The SAML SP certificate rotation originally scheduled for September 16, 2026 has been rescheduled to Monday, September 21, 2026. This change only affects organizations whose IdP verifies Contentful’s SAML request signatures using our SP certificate. If your IdP supports multiple signing certificates, re-import the latest Contentful SAML metadata before the cutover so both the current and new certificates are trusted. If your IdP supports only one signing certificate, re-import the metadata after the cutover to replace the old certificate with the new one. Users who are already signed in will not be affected. If your IdP does not verify Contentful’s SP signature, no action is required.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

01 updates
  1. Scheduled

    The SAML SP certificate rotation originally scheduled for September 16, 2026 has been rescheduled to Monday, September 21, 2026. This change only affects organizations whose IdP verifies Contentful’s SAML request signatures using our SP certificate. If your IdP supports multiple signing certificates, re-import the latest Contentful SAML metadata before the cutover so both the current and new certificates are trusted. If your IdP supports only one signing certificate, re-import the metadata after the cutover to replace the old certificate with the new one. Users who are already signed in will not be affected. If your IdP does not verify Contentful’s SP signature, no action is required.