Live status / Cloud infrastructure
Cradlepoint has planned maintenance in progress.
Cradlepoint has planned maintenance in progress according to its official source.
Signal updated 3h ago · Sep 17, 2026, 5:40 PM UTC
Current incident · started Sep 17, 2026, 5:38 PM UTC
NetCloud Subsystem Maintenance - router logs & webhook notifications
To ensure continued performance and scalability of the NetCloud service, we are conducting scheduled maintenance on router logs & webhook notifications functionality starting Monday, September 21st 01:00 AM through 04:00 AM. Users will experience limited functionality for router logs & webhook notifications. Please note for webhook destinations the customers wouldn't be able to create, update, or delete Alert webhook destinations for new or existing Alert rules using NCM UI or V2 API's. For webhook notifications - all webhook deliveries will be paused and automatically resumed once the maintenance is complete, no deliveries will be lost and any deliveries pending during the maintenance window will be processed after the downtime. For router logs - The customers wouldn't be able to download using NCM UI or fetch router logs using V2 API's, all the logs generated during the maintenance window will not be lost & will be processed and made available after the maintenance window. Also, during this subsystem maintenance all devices will continue to operate normally, connects to NetCloud Manager and users will be able to access NetCloud Manager.
Affected surface
Components
0 of 15 affected
Official incident text
To ensure continued performance and scalability of the NetCloud service, we are conducting scheduled maintenance on router logs & webhook notifications functionality starting Monday, September 21st 01:00 AM through 04:00 AM. Users will experience limited functionality for router logs & webhook notifications. Please note for webhook destinations the customers wouldn't be able to create, update, or delete Alert webhook destinations for new or existing Alert rules using NCM UI or V2 API's. For webhook notifications - all webhook deliveries will be paused and automatically resumed once the maintenance is complete, no deliveries will be lost and any deliveries pending during the maintenance window will be processed after the downtime. For router logs - The customers wouldn't be able to download using NCM UI or fetch router logs using V2 API's, all the logs generated during the maintenance window will not be lost & will be processed and made available after the maintenance window. Also, during this subsystem maintenance all devices will continue to operate normally, connects to NetCloud Manager and users will be able to access NetCloud Manager.
Source text is preserved verbatim and paired with its retrieval time.Last 30 days · Status timeline
What changed
- Scheduled
To ensure continued performance and scalability of the NetCloud service, we are conducting scheduled maintenance on router logs & webhook notifications functionality starting Monday, September 21st 01:00 AM through 04:00 AM. Users will experience limited functionality for router logs & webhook notifications. Please note for webhook destinations the customers wouldn't be able to create, update, or delete Alert webhook destinations for new or existing Alert rules using NCM UI or V2 API's. For webhook notifications - all webhook deliveries will be paused and automatically resumed once the maintenance is complete, no deliveries will be lost and any deliveries pending during the maintenance window will be processed after the downtime. For router logs - The customers wouldn't be able to download using NCM UI or fetch router logs using V2 API's, all the logs generated during the maintenance window will not be lost & will be processed and made available after the maintenance window. Also, during this subsystem maintenance all devices will continue to operate normally, connects to NetCloud Manager and users will be able to access NetCloud Manager.