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Crypto.com has planned maintenance in progress.

Crypto.com has planned maintenance in progress according to its official source.

Signal updated 1d ago · Sep 16, 2026, 2:35 AM UTC

MaintenanceOfficial signal: none

Current incident · started Sep 7, 2026, 6:15 AM UTC

Deposits Temporarily Suspended for Multiple Assets

Deposits of AKT, ARCH, ATOM, AXL, DYM, FET, JUNO, KAVA, ORAI, RUNE, TIA have been paused due to ongoing security concern

Affected surface

Components

33 components
BuyCrypto.com App/Web Wallet / BuyOperational
Crypto.com App/Web Wallet6 componentsOperational
Main PageCrypto.com App/Web / Main PageOperational
API ServerCrypto.com Exchange / API ServerOperational
NFT LoginNFT / NFT LoginOperational
Pay Your FriendsPay / Pay Your FriendsOperational
Track CoinsCrypto.com App/Web / Track CoinsOperational
SellCrypto.com App/Web Wallet / SellOperational
NFT WebsiteNFT / NFT WebsiteOperational
GiftcardPay / GiftcardOperational
NotificationsCrypto.com App/Web / NotificationsOperational
SendCrypto.com App/Web Wallet / SendOperational
Web ServerCrypto.com Exchange / Web ServerOperational
NFT PurchaseNFT / NFT PurchaseOperational
AirtimePay / AirtimeOperational
OnboardingCrypto.com App/Web / OnboardingOperational
NFT SaleNFT / NFT SaleOperational
Checkout, Invoice, SubscriptionsPay / Checkout, Invoice, SubscriptionsOperational
Card and StakingCrypto.com App/Web / Card and StakingOperational
WithdrawalsCrypto.com App/Web Wallet / WithdrawalsOperational
WithdrawalsCrypto.com Exchange / WithdrawalsOperational
NFT WithdrawNFT / NFT WithdrawOperational
RefundsPay / RefundsOperational
DepositsCrypto.com App/Web Wallet / DepositsOperational
DepositsCrypto.com Exchange / DepositsOperational
Merchant DashboardPay / Merchant DashboardOperational
NFT DepositNFT / NFT DepositOperational
Crypto.com App/Web5 componentsOperational
Fiat WalletsCrypto.com App/Web Wallet / Fiat WalletsOperational
Exchange AppCrypto.com Exchange / Exchange AppOperational
Crypto.com Exchange5 componentsOperational
NFT6 componentsOperational
Pay6 componentsOperational

0 of 28 affected

Official incident text

Deposits of AKT, ARCH, ATOM, AXL, DYM, FET, JUNO, KAVA, ORAI, RUNE, TIA have been paused due to ongoing security concern

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

09 updates
  1. Identified

    Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.

  2. Identified

    The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/

  3. Investigating

    The Crypto.com Pay on-ramp service is currently unavailable due to ongoing maintenance. We will provide an update as soon as service is restored. We apologize for any inconvenience this may cause.

  4. Investigating

    Deposits and Withdrawals of ONE, ORAI, RAVEN have been paused due to ongoing security concern

  5. Investigating

    New TON staking requests are temporarily unavailable. Existing staked positions are unaffected and continue to earn rewards. Unstaking remains available but may take longer than usual to process. We apologise for any inconvenience this may cause.

  6. Investigating

    Deposits of AKT, ARCH, ATOM, AXL, DYM, FET, JUNO, KAVA, ORAI, RUNE, TIA have been paused due to ongoing security concern

  7. Investigating

    We are continuing to investigate this issue.

  8. Investigating

    We are continuing to investigate this issue.

  9. Scheduled

    Our USD fiat wallet vendor "VictorFi" will be undergoing scheduled maintenance from 9:00PM-10:00PM ET on September 20, 2026. Impact: - Users will not be able to use VictorFi for USD fiat deposit/withdrawal. We apologize for any inconvenience and appreciate your patience during this maintenance window.