Live status / Cloud infrastructure

CyberLynk has planned maintenance in progress.

CyberLynk has planned maintenance in progress according to its official source.

Signal updated 6h ago · Sep 17, 2026, 2:55 PM UTC

MaintenanceOfficial signal: none

Current incident · started Sep 3, 2026, 9:53 PM UTC

MKE1 Network Maintenance - Mac Mini Vault "AAM", "V" & "AAK" Cabinets

CyberLynk engineers will be performing a planned network maintenance event within our Milwaukee, Wisconsin (MKE1) Datacenter. The uplinks serving the network switches in the Mac Mini Vault "AAM", "V", and "AAK" cabinets will be migrated to new core network equipment. Customers should expect a period of network downtime during the maintenance window while this migration is completed, approximately 20 minutes per cabinet. We ask that you plan for the full maintenance window in the event work runs long. Our goal is to successfully complete the work and restore connectivity as quickly as possible within the stated window. The maintenance will begin with the "AAM" cabinet, followed by the "V" cabinet, followed by the "AAK" cabinet. For customers with services in multiple cabinets, only one will be offline at a time. Mac services with a hostname of "aamx-x" and "aamxx-x", "vx-x" and "vxx-x", and "aakx-x" and "aakxx-x" will be affected, where "x" represents a number (for example, aam24-1). If you are unsure whether your services are affected, hostnames of your Mac mini(s) and/or Mac Studio(s) can be found in our client portal: https://secure.cyberlynk.net/ If you require further information, please feel free to email support@cyberlynk.net. Our support ticket system will be staffed during this maintenance and if you have any questions please reply to the maintenance email that was sent to affected customers.

Affected surface

Components

20 components
MKE1 Core Datacenter InfrastructureOfficial componentOperational
MKE1 - AT&TUpstream Network Providers / MKE1 - AT&TOperational
Voice Over IP Services (MKE1)MKE1 Hosted Application & Dedicated Services / Voice Over IP Services (MKE1)Operational
Voice Over IP Services (PHX1)PHX1 Hosted Application & Dedicated Services / Voice Over IP Services (PHX1)Operational
MKE1 Hosted Application & Dedicated Services4 componentsOperational
MKE1 - CogentUpstream Network Providers / MKE1 - CogentOperational
Mac Hosting (MKE1)MKE1 Hosted Application & Dedicated Services / Mac Hosting (MKE1)Operational
Mac Hosting (PHX1)PHX1 Hosted Application & Dedicated Services / Mac Hosting (PHX1)Operational
PHX1 Core Datacenter InfrastructureOfficial componentOperational
MKE1 - EverstreamUpstream Network Providers / MKE1 - EverstreamOperational
Web & Email Hosting (MKE1)MKE1 Hosted Application & Dedicated Services / Web & Email Hosting (MKE1)Operational
PHX1 Hosted Application & Dedicated Services2 componentsOperational
MKE1 - LumenUpstream Network Providers / MKE1 - LumenOperational
File Sharing (MKE1)MKE1 Hosted Application & Dedicated Services / File Sharing (MKE1)Operational
Customer PortalOfficial componentOperational
MKE1 - NTTUpstream Network Providers / MKE1 - NTTOperational
Upstream Network Providers8 componentsOperational
MKE1 - SpectrumUpstream Network Providers / MKE1 - SpectrumOperational
PHX1 - LumenUpstream Network Providers / PHX1 - LumenOperational
PHX1 - NTTUpstream Network Providers / PHX1 - NTTOperational

0 of 17 affected

Official incident text

CyberLynk engineers will be performing a planned network maintenance event within our Milwaukee, Wisconsin (MKE1) Datacenter. The uplinks serving the network switches in the Mac Mini Vault "AAM", "V", and "AAK" cabinets will be migrated to new core network equipment. Customers should expect a period of network downtime during the maintenance window while this migration is completed, approximately 20 minutes per cabinet. We ask that you plan for the full maintenance window in the event work runs long. Our goal is to successfully complete the work and restore connectivity as quickly as possible within the stated window. The maintenance will begin with the "AAM" cabinet, followed by the "V" cabinet, followed by the "AAK" cabinet. For customers with services in multiple cabinets, only one will be offline at a time. Mac services with a hostname of "aamx-x" and "aamxx-x", "vx-x" and "vxx-x", and "aakx-x" and "aakxx-x" will be affected, where "x" represents a number (for example, aam24-1). If you are unsure whether your services are affected, hostnames of your Mac mini(s) and/or Mac Studio(s) can be found in our client portal: https://secure.cyberlynk.net/ If you require further information, please feel free to email support@cyberlynk.net. Our support ticket system will be staffed during this maintenance and if you have any questions please reply to the maintenance email that was sent to affected customers.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

03 updates
  1. Scheduled

    CyberLynk engineers will be performing a planned network maintenance event within our Milwaukee, Wisconsin (MKE1) Datacenter. The uplinks serving the network switches in the Mac Mini Vault "AAM", "V", and "AAK" cabinets will be migrated to new core network equipment. Customers should expect a period of network downtime during the maintenance window while this migration is completed, approximately 20 minutes per cabinet. We ask that you plan for the full maintenance window in the event work runs long. Our goal is to successfully complete the work and restore connectivity as quickly as possible within the stated window. The maintenance will begin with the "AAM" cabinet, followed by the "V" cabinet, followed by the "AAK" cabinet. For customers with services in multiple cabinets, only one will be offline at a time. Mac services with a hostname of "aamx-x" and "aamxx-x", "vx-x" and "vxx-x", and "aakx-x" and "aakxx-x" will be affected, where "x" represents a number (for example, aam24-1). If you are unsure whether your services are affected, hostnames of your Mac mini(s) and/or Mac Studio(s) can be found in our client portal: https://secure.cyberlynk.net/ If you require further information, please feel free to email support@cyberlynk.net. Our support ticket system will be staffed during this maintenance and if you have any questions please reply to the maintenance email that was sent to affected customers.

  2. Scheduled

    CyberLynk engineers will be performing a planned network maintenance event within our Milwaukee, Wisconsin (MKE1) Datacenter. The uplinks serving the network switches in the Mac Mini Vault "A", "I", and "J" cabinets will be migrated to new core network equipment. Customers should expect a period of network downtime during the maintenance window while this migration is completed, approximately 20 minutes per cabinet. We ask that you plan for the full maintenance window in the event work runs long. Our goal is to successfully complete the work and restore connectivity as quickly as possible within the stated window. The maintenance will begin with the "A" cabinet, followed by the "I" cabinet, followed by the "J" cabinet. For customers with services in multiple cabinets, only one will be offline at a time. Mac services with a hostname of "ax-x" and "axx-x", "ix-x" and "ixx-x", and "jx-x" and "jxx-x" will be affected, where "x" represents a number (for example, a24-1). If you are unsure whether your services are affected, hostnames of your Mac mini(s) and/or Mac Studio(s) can be found in our client portal: https://secure.cyberlynk.net/ If you require further information, please feel free to email support@cyberlynk.net. Our support ticket system will be staffed during this maintenance and if you have any questions please reply to the maintenance email that was sent to affected customers.

  3. Scheduled

    CyberLynk engineers will be performing a planned network maintenance event within our Milwaukee, Wisconsin (MKE1) Datacenter. The uplinks serving the network switches in the Mac Mini Vault "AAN" and "AAT" cabinets will be migrated to new core network equipment. Customers should expect a period of network downtime during the maintenance window while this migration is completed, approximately 20 minutes per cabinet. We ask that you plan for the full maintenance window in the event work runs long. Our goal is to successfully complete the work and restore connectivity as quickly as possible within the stated window. The maintenance will begin with the "AAN" cabinet, followed by the "AAT" cabinet. For customers with services in multiple cabinets, only one cabinet will be offline at a time. Mac services with a hostname of "aanx-x" and "aanxx-x" and "aatx-x" and "aatxx-x" will be affected, where "x" represents a number (for example, aan26-1). If you are unsure whether your services are affected, hostnames of your Mac mini(s) and/or Mac Studio(s) can be found in our client portal: https://secure.cyberlynk.net/ If you require further information, please feel free to email support@cyberlynk.net. Our support ticket system will be staffed during this maintenance and if you have any questions please reply to the maintenance email that was sent to affected customers.