Live status / Cloud infrastructure
F5 has a partial disruption.
F5 is up, but not fully healthy. The official source has reported a scoped disruption.
Signal updated 52m ago · Sep 17, 2026, 8:40 PM UTC
Current incident · started Sep 17, 2026, 7:48 PM UTC
F5 Distributed Cloud - Service Degradation - WAF - INC-20260917-515
This advisory is to inform you that we are currently investigating reports of service degradation affecting Global WAF Signature Blocking Regression. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 6:40 PM UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
Affected surface
Components
0 of 146 affected
Official incident text
This advisory is to inform you that we are currently investigating reports of service degradation affecting Global WAF Signature Blocking Regression. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 6:40 PM UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
Source text is preserved verbatim and paired with its retrieval time.Last 30 days · Status timeline
What changed
- Monitoring
Dear Valued Customers, We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026. New IP Ranges: Americas: 159.60.177.0/24 159.60.252.0/24 Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions. The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref If you have any questions, please feel free to contact us at support@cloud.f5.com
- Scheduled
Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Bot Defense (Advanced) Maintenance Window: Start Time: 19 Sep 2026 13:00 UTC End Time: 19 Sep 2026 21:00 UTC Reference: SDCCAB-4737 Projected Impact: Prior to maintenance, traffic will be redirected from Ashburn, Virginia, to Silicon Valley, California, using automated health-check routing. During this window, redundancy will operate in a single-site configuration, and no traffic interruption is expected. Traffic will be seamlessly restored post-maintenance. Reason for Maintenance: We will be performing power infrastructure maintenance to enhance infrastructure reliability and operational resiliency. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Bot Defense
- Investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting Global WAF Signature Blocking Regression. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 6:40 PM UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
- Investigating
Impact: We are actively working to resolve an issue causing false-positive security events on our Web Application Firewall (WAF). Please be assured that your applications remain fully protected and security enforcement is active. Our investigation into the issue affecting WAF is ongoing. We are actively working to resolve an issue causing false-positive security events on our Web Application Firewall (WAF). Please be assured that your applications remain fully protected and security enforcement is active. Current investigative actions: Our engineering teams are working to implement a fix at the earliest time possible, and we will share updates here as they progress. We are treating this incident with the highest urgency and will continue to provide updates as more information becomes available. Please monitor our Statuspage (https://www.f5cloudstatus.com/) for live updates. If you are experiencing an impact and requires immediate assistance, please contact our Support team at support@cloud.f5.com or call the appropriate regional number listed on our website: https://my.f5.com/manage/s/article/K000135931.