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Hologram has planned maintenance in progress.

Hologram has planned maintenance in progress according to its official source.

Signal updated 8h ago · Sep 17, 2026, 1:00 PM UTC

MaintenanceOfficial signal: none

Current incident · started Sep 17, 2026, 1:20 AM UTC

Planned maintenance on Global-2 (89357*) profiles

We will be undergoing a planned maintenance affecting new and existing data sessions only on Global-2 profiles with ICCID prefix 89357. Expected downtime is minimal (under 10 mins), within the maintenance time window only. Other profiles are unaffected.

Affected surface

Components

17 components
Device DashboardSIM Management / Device DashboardOperational
Data Engine and RoutesData Services / Data Engine and RoutesOperational
Global Cellular Data NetworkCellular Networking / Global Cellular Data NetworkOperational
Cellular Networking3 componentsOperational
REST APISIM Management / REST APIOperational
SMS over cellular - Device TerminatedCellular Networking / SMS over cellular - Device TerminatedOperational
SMS over IPData Services / SMS over IPOperational
SIM Management5 componentsOperational
SpaceBridge TunnelingData Services / SpaceBridge TunnelingOperational
SMS over cellular - Device OriginatedCellular Networking / SMS over cellular - Device OriginatedOperational
SIM Card Administrative OperationsSIM Management / SIM Card Administrative OperationsOperational
Data Services4 componentsOperational
Hologram WebsiteOfficial componentOperational
Hyper SIM EUICC OperationsSIM Management / Hyper SIM EUICC OperationsOperational
Inbound Messaging APIData Services / Inbound Messaging APIOperational
Data Usage Reporting and BillingSIM Management / Data Usage Reporting and BillingOperational
Hologram StoreOfficial componentOperational

0 of 14 affected

Official incident text

We will be undergoing a planned maintenance affecting new and existing data sessions only on Global-2 profiles with ICCID prefix 89357. Expected downtime is minimal (under 10 mins), within the maintenance time window only. Other profiles are unaffected.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

02 updates
  1. Scheduled

    We have scheduled maintenance for one of the nodes of our Global-2 EU Point of Presence. This maintenance will involve work to improve our backend systems, and active data may experience a brief interruption. Redundant node and other Points of Presence will remain available to route data sessions as needed. Other profiles are not impacted.

  2. Scheduled

    We will be undergoing a planned maintenance affecting new and existing data sessions only on Global-2 profiles with ICCID prefix 89357. Expected downtime is minimal (under 10 mins), within the maintenance time window only. Other profiles are unaffected.