Live status / Social & community

iAdvize is operating normally.

iAdvize is operating normally.

Signal updated 15d ago · Sep 2, 2026, 1:00 PM UTC

OperationalOfficial signal: none

Affected surface

Components

38 components
Administration8 componentsOperational
LoginAdministration / LoginOperational
LoginConversation Panel (Desk) / LoginOperational
ChatOnsite Channels / ChatOperational
Engagement NotificationVisitor’s interface / Engagement NotificationOperational
Rest APIAPIs / Rest APIOperational
AI Shopping AssistantBots / AI Shopping AssistantOperational
Engagement settingsAdministration / Engagement settingsOperational
Conversation Panel (Desk)7 componentsOperational
Conversation viewsConversation Panel (Desk) / Conversation viewsOperational
FacebookThird Party Channels / FacebookOperational
iAdvize MessengerVisitor’s interface / iAdvize MessengerOperational
GraphQL APIAPIs / GraphQL APIOperational
Copilot for AgentBots / Copilot for AgentOperational
Distribution settingsAdministration / Distribution settingsOperational
Message exchangeConversation Panel (Desk) / Message exchangeOperational
VideoOnsite Channels / VideoOperational
Facebook MessengerThird Party Channels / Facebook MessengerOperational
Bot service (except AI features)Bots / Bot service (except AI features)Operational
WebhookAPIs / WebhookOperational
Bots3 componentsOperational
Channel settingsAdministration / Channel settingsOperational
Conversation closureConversation Panel (Desk) / Conversation closureOperational
Onsite Channels3 componentsOperational
WhatsAppThird Party Channels / WhatsAppOperational
Mobile SDKOnsite Channels / Mobile SDKOperational
Users managementAdministration / Users managementOperational
Conversation transferConversation Panel (Desk) / Conversation transferOperational
Third Party Channels4 componentsOperational
SMSThird Party Channels / SMSOperational
Statistics (conversations)Administration / Statistics (conversations)Operational
Mirroring / CobrowsingConversation Panel (Desk) / Mirroring / CobrowsingOperational
Visitor’s interface2 componentsOperational
Sending emailAdministration / Sending emailOperational
Canned answerConversation Panel (Desk) / Canned answerOperational
Mobile App (iOS/Android)Official componentOperational
APIs3 componentsOperational
KnowledgeAdministration / KnowledgeOperational

0 of 31 affected

Last 30 days · Status timeline

What changed

02 updates
  1. Scheduled maintenance on August 27 : Backend Infrastructure Upgrade

    Operational → Maintenance

  2. Status changed from maintenance to operational

    Maintenance → Operational