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ID.me is operating normally.

ID.me is operating normally.

Signal updated 8d ago · Sep 9, 2026, 6:00 PM UTC

OperationalOfficial signal: none

Affected surface

Components

27 components
Login ServicesWallet Account Access and Management / Login ServicesOperational
NIST 800-63-3 PoliciesIdentity Verification / NIST 800-63-3 PoliciesOperational
Alumni VerificationCommunity Verification / Alumni VerificationOperational
Wallet Account Access and Management7 componentsOperational
Identity Verification6 componentsOperational
NIST 800-63-2 PoliciesIdentity Verification / NIST 800-63-2 PoliciesOperational
Company Employee VerificationCommunity Verification / Company Employee VerificationOperational
Account ManagementWallet Account Access and Management / Account ManagementOperational
MFA - Text message or phone callWallet Account Access and Management / MFA - Text message or phone callOperational
KBA-replacement PoliciesIdentity Verification / KBA-replacement PoliciesOperational
Community Verification10 componentsOperational
Custom Groups VerificationCommunity Verification / Custom Groups VerificationOperational
ID.me ShopOfficial componentOperational
MFA- ID.me Authenticator (Push Notifications)Wallet Account Access and Management / MFA- ID.me Authenticator (Push Notifications)Operational
First Responder VerificationCommunity Verification / First Responder VerificationOperational
Telecom Possession APIIdentity Verification / Telecom Possession APIOperational
MFA - ID.me Authenticator (Code Generator)Wallet Account Access and Management / MFA - ID.me Authenticator (Code Generator)Operational
Government Employee VerificationCommunity Verification / Government Employee VerificationOperational
Telecom Identity APIIdentity Verification / Telecom Identity APIOperational
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys)Wallet Account Access and Management / MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys)Operational
Health Care Provider VerificationCommunity Verification / Health Care Provider VerificationOperational
Document Identity APIIdentity Verification / Document Identity APIOperational
Military VerificationCommunity Verification / Military VerificationOperational
MFA: White Label APIWallet Account Access and Management / MFA: White Label APIOperational
Nurse VerificationCommunity Verification / Nurse VerificationOperational
Student VerificationCommunity Verification / Student VerificationOperational
Teacher VerificationCommunity Verification / Teacher VerificationOperational

0 of 24 affected

Last 30 days · Status timeline

What changed

08 updates
  1. Traffic management enhancements for id.me

    Operational → Maintenance

  2. Status changed from maintenance to operational

    Maintenance → Operational

  3. Traffic management updates for id.me

    Operational → Maintenance

  4. Status changed from maintenance to operational

    Maintenance → Operational

  5. idmelabs.com platform upgrade

    Operational → Maintenance

  6. Status changed from maintenance to operational

    Maintenance → Operational

  7. IAL-2 pass rates degradation

    Operational → Degraded

  8. Status changed from degraded to operational

    Degraded → Operational