Incapsula has a partial disruption.

The Cloud Security Console and API will undergo an essential scheduled maintenance on October 11, 2026, between 13:00 and 17:00 UTC. During this maintenance window, customers may experience intermittent disruptions with the login service to the Management Console or sending API calls. Also, active user sessions may be interrupted, requiring users to sign in again. This might also impact attempts to reset passwords during the maintenance time frame. Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

As part of our commitment to building a future-facing network, Imperva recently launched our Next Generation Architecture in the DAL - Dallas 2, TX PoP with improved capacity, connectivity, and services. This PoP is replacing our currently operational PoP in DFW – Dallas, TX. Imperva will be migrating all services and customer traffic from our DFW PoP to our DAL PoP, and decommissioning our DFW PoP during a scheduled maintenance window which will begin at Tuesday, September 22nd, 2026 at 05:00 UTC, completing by Wednesday, September 23rd, 2026 at 09:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to an unaffected PoP in the region for the duration of the maintenance, with no expected interruption to Cloud WAF services. At the end of the maintenance, traffic will be serviced by the new PoP. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via an alternate connection such as GRE tunnels or Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. At the end of the maintenance, DDoS Protection traffic will be serviced by the new PoP. If Performance Monitoring is enabled on the connections, you will notice a change in the IP address of the PM servers that are sending ICMP echo messages. This might require you to modify ACL/firewall configurations to allow ICMP traffic from the new IPs. To learn more, see https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/performance-monitoring.htm

The Cloud Security Console will undergo a scheduled maintenance on October 04, 2026, between 05:00 and 07:00 UTC. During this maintenance window, customers may experience intermittent disruptions with the Management Console. Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

We are currently investigating an issue that may cause intermittent DNS resolution failures for some customers. Our teams are actively investigating the issue and working to identify the cause and restore consistent DNS resolution. We will provide further updates as more information becomes available.

We continue to investigate intermittent DNS resolution issues that may affect a small number of requests. The issue is highly intermittent and remains limited in scope. Our teams are actively investigating the issue and working to identify the cause and ensure consistent DNS resolution. The next update on this issue will be shared no later than 20:10 UTC.

The issue has been identified, and our teams have confirmed the cause of the intermittent DNS resolution failures. The team is currently applying the mitigation in a controlled manner across the affected services. The issue remains intermittent and limited in scope. The next update on the issue will be shared no later that 20:20 UTC.

Maintenance on the Ashburn 2, VA data center will be performed on Monday, September 28th, 2026 at 03:00 UTC. We expect to complete the maintenance by Monday, September 28th, 2026 at 11:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

Mitigation efforts are continuing. We are seeing recovery as the targeted fix is progressively applied to the affected services. The next update on the issue will be shared no later than 20:55 UTC.

Mitigation and validation efforts are continuing. The team is closely monitoring the service while applying the targeted fix across the remaining affected systems and validating recovery. The next update on the issue will be shared no later than 21:25 UTC.

Maintenance on the Buenos Aires, Argentina data center will be performed on Friday, September 25th, 2026 at 04:00 UTC. We expect to complete the maintenance by Friday, September 25th, 2026 at 10:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm