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Ingenico has planned maintenance in progress.

Ingenico has planned maintenance in progress according to its official source.

Signal updated 13h ago · Sep 17, 2026, 8:15 AM UTC

MaintenanceOfficial signal: none

Current incident · started Sep 7, 2026, 7:04 AM UTC

Planned maintenance at Worldline: No impact foreseen

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 21/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

Affected surface

Components

117 components
Back Office OgonePortals & reporting / Back Office OgoneOperational
Acquiring solutions59 componentsOperational
AIRPLUSPayment methods solutions / AIRPLUSOperational
AIBAcquiring solutions / AIBOperational
Direct Server to server APIPayment integrations / Direct Server to server APIOperational
Worldline Fraud expert serviceOfficial componentOperational
AliPayPayment methods solutions / AliPayOperational
ANZ BankAcquiring solutions / ANZ BankOperational
Direct Client APIPayment integrations / Direct Client APIOperational
e-PortalPortals & reporting / e-PortalOperational
Portals & reporting7 componentsOperational
SMB Merchant PortalPortals & reporting / SMB Merchant PortalOperational
American ExpressPayment methods solutions / American ExpressOperational
ArkeaAcquiring solutions / ArkeaOperational
Direct Hosted Payment PagesPayment integrations / Direct Hosted Payment PagesOperational
MyPerformancePortals & reporting / MyPerformanceOperational
Payment methods solutions37 componentsOperational
AuroraAcquiring solutions / AuroraOperational
Apple PayPayment methods solutions / Apple PayOperational
Direct Hosted Tokenization PagesPayment integrations / Direct Hosted Tokenization PagesOperational
Payment integrations9 componentsOperational
Financial clearing and settlement service (Collect)Portals & reporting / Financial clearing and settlement service (Collect)Operational
Worldline Batch transaction processingPayment integrations / Worldline Batch transaction processingOperational
BancontactPayment methods solutions / BancontactOperational
Banque PostaleAcquiring solutions / Banque PostaleOperational
BamboraAcquiring solutions / BamboraOperational
Worldline e-TerminalPayment integrations / Worldline e-TerminalOperational
Belfius Direct NetPayment methods solutions / Belfius Direct NetOperational
Direct Support Site (https://docs.direct.worldline-solutions.com/)Portals & reporting / Direct Support Site (https://docs.direct.worldline-solutions.com/)Operational
Banco SabadellAcquiring solutions / Banco SabadellOperational
Worldline Ecommerce Payment PagesPayment integrations / Worldline Ecommerce Payment PagesOperational
Legacy Support Site (https://support.legacy.worldline-solutions.com/)Portals & reporting / Legacy Support Site (https://support.legacy.worldline-solutions.com/)Operational
BizumPayment methods solutions / BizumOperational
Worldline DirectLink API'sPayment integrations / Worldline DirectLink API'sOperational
Banque Populaire, Caisse d'Epargne, BREDAcquiring solutions / Banque Populaire, Caisse d'Epargne, BREDOperational
Carte bancairePayment methods solutions / Carte bancaireOperational
Worldline FlexCheckoutPayment integrations / Worldline FlexCheckoutOperational
BarclaysAcquiring solutions / BarclaysOperational
CBC / KBC OnlinePayment methods solutions / CBC / KBC OnlineOperational
BBVAAcquiring solutions / BBVAOperational
CetelemPayment methods solutions / CetelemOperational
Diners ClubPayment methods solutions / Diners ClubOperational
BNG BankAcquiring solutions / BNG BankOperational
DISCOVERPayment methods solutions / DISCOVEROperational
BNL PositivityAcquiring solutions / BNL PositivityOperational
BNP ParibasAcquiring solutions / BNP ParibasOperational
EPSPayment methods solutions / EPSOperational
Caisse d’EpargneAcquiring solutions / Caisse d’EpargneOperational
FacilipayPayment methods solutions / FacilipayOperational
Gift CardsPayment methods solutions / Gift CardsOperational
Caixa CatalunyaAcquiring solutions / Caixa CatalunyaOperational
Card CompleteAcquiring solutions / Card CompleteOperational
GiropayPayment methods solutions / GiropayOperational
iDEALPayment methods solutions / iDEALOperational
Carrefour BanqueAcquiring solutions / Carrefour BanqueOperational
ING Home'PayPayment methods solutions / ING Home'PayOperational
CieloAcquiring solutions / CieloOperational
JCBPayment methods solutions / JCBOperational
CMIAcquiring solutions / CMIOperational
Crédit du NordAcquiring solutions / Crédit du NordOperational
KlarnaPayment methods solutions / KlarnaOperational
MaestroPayment methods solutions / MaestroOperational
Chase PaymentechAcquiring solutions / Chase PaymentechOperational
Crédit AgricoleAcquiring solutions / Crédit AgricoleOperational
M&S Budget CardPayment methods solutions / M&S Budget CardOperational
Crédit Mutuel, CIC, BECMAcquiring solutions / Crédit Mutuel, CIC, BECMOperational
M&S Charge CardPayment methods solutions / M&S Charge CardOperational
COFIDISAcquiring solutions / COFIDISOperational
M&S Credit CardPayment methods solutions / M&S Credit CardOperational
CofinogaAcquiring solutions / CofinogaOperational
M&S Debit CardPayment methods solutions / M&S Debit CardOperational
MastercardPayment methods solutions / MastercardOperational
ElavonAcquiring solutions / ElavonOperational
EuropabankAcquiring solutions / EuropabankOperational
MultibancoPayment methods solutions / MultibancoOperational
European Merchant Services (EMS)Acquiring solutions / European Merchant Services (EMS)Operational
PassESPayment methods solutions / PassESOperational
PayPalPayment methods solutions / PayPalOperational
Evo PaymentsAcquiring solutions / Evo PaymentsOperational
First Data (Merchant Solutions)Acquiring solutions / First Data (Merchant Solutions)Operational
PaysafecardPayment methods solutions / PaysafecardOperational
Global PaymentsAcquiring solutions / Global PaymentsOperational
PostFinance E-financePayment methods solutions / PostFinance E-financeOperational
HSBCAcquiring solutions / HSBCOperational
PostFinance CardPayment methods solutions / PostFinance CardOperational
SEPA Direct DebitPayment methods solutions / SEPA Direct DebitOperational
IkanoAcquiring solutions / IkanoOperational
SofincoPayment methods solutions / SofincoOperational
IntersolveAcquiring solutions / IntersolveOperational
INGAcquiring solutions / INGOperational
Spirit Of CadeauPayment methods solutions / Spirit Of CadeauOperational
TWINTPayment methods solutions / TWINTOperational
JCBAcquiring solutions / JCBOperational
La CaixaAcquiring solutions / La CaixaOperational
VISAPayment methods solutions / VISAOperational
La Poste FranceAcquiring solutions / La Poste FranceOperational
LCLAcquiring solutions / LCLOperational
LimonetikAcquiring solutions / LimonetikOperational
LloydAcquiring solutions / LloydOperational
M&S BankAcquiring solutions / M&S BankOperational
Nexi (Concardis)Acquiring solutions / Nexi (Concardis)Operational
NexiAcquiring solutions / NexiOperational
PAYONEAcquiring solutions / PAYONEOperational
Paysquare BVAcquiring solutions / Paysquare BVOperational
PostFinanceAcquiring solutions / PostFinanceOperational
RedsysAcquiring solutions / RedsysOperational
SantanderAcquiring solutions / SantanderOperational
SBSAAcquiring solutions / SBSAOperational
SIX Payment ServicesAcquiring solutions / SIX Payment ServicesOperational
Société GénéraleAcquiring solutions / Société GénéraleOperational
Teller (Nets)Acquiring solutions / Teller (Nets)Operational
Trésor Public - Banque de FranceAcquiring solutions / Trésor Public - Banque de FranceOperational
UnicreAcquiring solutions / UnicreOperational
UOBAcquiring solutions / UOBOperational
WestpacAcquiring solutions / WestpacOperational
WorldlineAcquiring solutions / WorldlineOperational
WorldPayAcquiring solutions / WorldPayOperational

0 of 113 affected

Official incident text

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 21/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

08 updates
  1. Scheduled

    In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 21/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

  2. Scheduled

    In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 21/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

  3. Scheduled

    In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 23/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

  4. Scheduled

    In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments. Please be informed that an update will take place to the TEST & Archives databases on 23/09/2026, between 14:30 and 15:30 CEST. Impact on your TEST account: The TEST environment and the archives database will be unavailable for 20 seconds during the maintenance. We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe. During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed. To minimize the impact on your business, all updates are always performed during off-peak time frames. We apologise for any inconvenience resulting from the timing of this update Please don't hesitate to contact us in case you have any questions.

  5. Scheduled

    In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment. The maintenance is announced for 28/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

  6. Scheduled

    In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our TEST environment. Therefore, we plan a maintenance activity which will take place in our TEST database on 29/09/2026 between 03:00 and 04:30 CEST. Impact on your TEST account: The TEST environment might encounter slight interruptions expected to last less than a minute. During the update, our dedicated team of experts will monitor all processes closely to ensure that the maintenance is successfully completed. Please don't hesitate to contact us in case you have any questions. Thank you for your understanding and we apologize for any inconvenience caused.

  7. Scheduled

    In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment. The maintenance is announced for 30/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

  8. Scheduled

    In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments. Therefore, we plan an update of our PRODUCTION database on 01/10/2026, between 05:30 and 06:30 CEST. Impact on your PRODUCTION account: The PRODUCTION environment will be unavailable for 20 seconds during the maintenance. We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed. To minimize the impact on your business, all updates are always performed during off-peak time frames. We apologise for any inconvenience resulting from the timing of this update Please don't hesitate to contact us in case you have any questions.