Live status / Cloud infrastructure
IONOS Germany is operating normally.
IONOS Germany is operating normally.
Signal updated 2d ago · Sep 15, 2026, 7:00 AM UTC
OperationalOfficial signal: none
Affected surface
Components
WebmailEmail / WebmailOperational
DNSDomains / DNSOperational
Contract ActivationContract Management / Contract ActivationOperational
Customer HotlineCustomer Service / Customer HotlineOperational
MyWebsite (ordered after 09/06/2017)Baukasten-Systeme / MyWebsite (ordered after 09/06/2017)Operational
ListLocalOnline Marketing / ListLocalOperational
Online StoreeCommerce / Online StoreOperational
Microsoft 365Office / Microsoft 365Operational
Web HostingHosting / Web HostingOperational
Managed NextcloudCloud-Speicher & Backup / Managed NextcloudOperational
IONOS4 componentsOperational
IONOS LoginIONOS / IONOS LoginOperational
Managed Dedicated ServerServer & Cloud / Managed Dedicated ServerOperational
KI TelefonassistentKI Tools / KI TelefonassistentOperational
Dedicated ServerServer & Cloud / Dedicated ServerOperational
IONOS Control-CenterIONOS / IONOS Control-CenterOperational
Support ToolCustomer Service / Support ToolOperational
RankingCoachOnline Marketing / RankingCoachOperational
Registry InterfaceDomains / Registry InterfaceOperational
Microsoft ExchangeEmail / Microsoft ExchangeOperational
Email6 componentsOperational
Webhosting WindowsHosting / Webhosting WindowsOperational
Nextcloud WorkspaceCloud-Speicher & Backup / Nextcloud WorkspaceOperational
IONOS BestellseiteIONOS / IONOS BestellseiteOperational
Cloud ServerServer & Cloud / Cloud ServerOperational
Cancellation ServiceContract Management / Cancellation ServiceOperational
E-Mail MarketingOnline Marketing / E-Mail MarketingOperational
Office3 componentsOperational
SSLDomains / SSLOperational
Google WorkspaceOffice / Google WorkspaceOperational
E-Mail-ArchivierungCloud-Speicher & Backup / E-Mail-ArchivierungOperational
Wordpress HostingHosting / Wordpress HostingOperational
Sending EmailsEmail / Sending EmailsOperational
HiDriveCloud-Speicher & Backup / HiDriveOperational
SEM ServiceOnline Marketing / SEM ServiceOperational
Billing ServiceContract Management / Billing ServiceOperational
MyWebsite (ordered before 09/06/2017)Baukasten-Systeme / MyWebsite (ordered before 09/06/2017)Operational
OX App SuiteOffice / OX App SuiteOperational
Wordpress ProHosting / Wordpress ProOperational
Virtual ServerServer & Cloud / Virtual ServerOperational
IONOS Hilfe-CenterIONOS / IONOS Hilfe-CenterOperational
Cloud-Speicher & Backup5 componentsOperational
Receiving EmailsEmail / Receiving EmailsOperational
Domains3 componentsOperational
WebAnalyticsOnline Marketing / WebAnalyticsOperational
MyWebsite NOWBaukasten-Systeme / MyWebsite NOWOperational
Deploy NowHosting / Deploy NowOperational
VPSServer & Cloud / VPSOperational
MyDefenderCloud-Speicher & Backup / MyDefenderOperational
Baukasten-Systeme4 componentsOperational
Cloud BackupServer & Cloud / Cloud BackupOperational
E-Mail UmzugEmail / E-Mail UmzugOperational
Hosting5 componentsOperational
Cloud PanelServer & Cloud / Cloud PanelOperational
E-Mail-ProgrammEmail / E-Mail-ProgrammOperational
Server & Cloud7 componentsOperational
Homepage BaukastenBaukasten-Systeme / Homepage BaukastenOperational
eCommerce1 componentsOperational
Online Marketing5 componentsOperational
Contract Management3 componentsOperational
Customer Service2 componentsOperational
KI Tools1 componentsOperational
Partner PortalOfficial componentOperational
0 of 50 affected
Official incident text
Wir haben derzeit ein hohes Aufkommen bei unserem Kundenservice. Dadurch kann es zu längeren Wartezeiten kommen. Wir können Ihre telefonischen und schriftliche Anfragen derzeit nicht wie gewohnt zeitnah beantworten – über den digitalen Chat in Ihrem IONOS Control-Panel erhalten Sie jedoch direkt und ohne Wartezeit Unterstützung.
Source text is preserved verbatim and paired with its retrieval time.Last 30 days · Status timeline
What changed
- Identified
Wir haben derzeit ein hohes Aufkommen bei unserem Kundenservice. Dadurch kann es zu längeren Wartezeiten kommen. Wir können Ihre telefonischen und schriftliche Anfragen derzeit nicht wie gewohnt zeitnah beantworten – über den digitalen Chat in Ihrem IONOS Control-Panel erhalten Sie jedoch direkt und ohne Wartezeit Unterstützung.