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Live status / Other services

Jumio is operating normally.

Jumio is operating normally.

Signal updated 15d ago · Sep 2, 2026, 1:00 PM UTC

OperationalOfficial signal: none

Affected surface

Components

48 components
performNetverify APIUS data center / performNetverify APIOperational
performNetverify APIEU data center / performNetverify APIOperational
performNetverify APISGP data center / performNetverify APIOperational
CPF ValidationThird Party Services / CPF ValidationOperational
Identity Verification WebUS data center / Identity Verification WebOperational
Identity Verification WebEU data center / Identity Verification WebOperational
Identity Verification WebSGP data center / Identity Verification WebOperational
Email CheckThird Party Services / Email CheckOperational
Identity Verification SDKUS data center / Identity Verification SDKOperational
Identity Verification SDKEU data center / Identity Verification SDKOperational
Identity Verification SDKSGP data center / Identity Verification SDKOperational
Identity Verification Retrieval APIUS data center / Identity Verification Retrieval APIOperational
Identity Verification Retrieval APIEU data center / Identity Verification Retrieval APIOperational
Identity Verification ProcessingSGP data center / Identity Verification ProcessingOperational
Identity Verification ProcessingUS data center / Identity Verification ProcessingOperational
Identity Verification ProcessingEU data center / Identity Verification ProcessingOperational
Identity Verification Retrieval APISGP data center / Identity Verification Retrieval APIOperational
Identity Verification CallbackUS data center / Identity Verification CallbackOperational
Identity Verification CallbackEU data center / Identity Verification CallbackOperational
Identity Verification CallbackSGP data center / Identity Verification CallbackOperational
US data center14 componentsOperational
Customer PortalUS data center / Customer PortalOperational
Customer PortalEU data center / Customer PortalOperational
Customer PortalSGP data center / Customer PortalOperational
EU data center14 componentsOperational
Doc Proof ProcessingUS data center / Doc Proof ProcessingOperational
Doc Proof ProcessingSGP data center / Doc Proof ProcessingOperational
Doc Proof ProcessingEU data center / Doc Proof ProcessingOperational
Fastfill APIUS data center / Fastfill APIOperational
SGP data center14 componentsOperational
Fastfill APISGP data center / Fastfill APIOperational
Fastfill APIEU data center / Fastfill APIOperational
Doc ProofUS data center / Doc ProofOperational
Doc ProofSGP data center / Doc ProofOperational
Third Party Services2 componentsOperational
Doc ProofEU data center / Doc ProofOperational
AML ScreeningUS data center / AML ScreeningOperational
AML ScreeningSGP data center / AML ScreeningOperational
AML ScreeningEU data center / AML ScreeningOperational
Jumio Platform ProcessingUS data center / Jumio Platform ProcessingOperational
Jumio Platform ProcessingSGP data center / Jumio Platform ProcessingOperational
Jumio Platform ProcessingEU data center / Jumio Platform ProcessingOperational
Jumio Platform - Unified PortalUS data center / Jumio Platform - Unified PortalOperational
Jumio Platform - Unified PortalSGP data center / Jumio Platform - Unified PortalOperational
Jumio Platform - Unified PortalEU data center / Jumio Platform - Unified PortalOperational
AuthenticationUS data center / AuthenticationOperational
AuthenticationSGP data center / AuthenticationOperational
AuthenticationEU data center / AuthenticationOperational

0 of 44 affected

Last 30 days · Status timeline

What changed

03 updates
  1. Service Instability for Identity Verification services in - (SGP DC)

    Operational → Outage

  2. Service Instability for Identity Verification services in - (SGP DC)

    Outage → Degraded

  3. Status changed from degraded to operational

    Degraded → Operational