Live status / Cloud infrastructure
Liquid Web has a partial disruption.
Liquid Web is up, but not fully healthy. The official source has reported a scoped disruption.
Signal updated 11h ago · Sep 17, 2026, 10:10 AM UTC
Current incident · started Sep 16, 2026, 2:49 PM UTC
Acronis Plugin Security Advisory (SEC-10986) -cPanel/Plesk
We are aware of the recent security advisory (SEC-10986) regarding the Acronis Cyber Protect Backup plugin for hosting control panels (cPanel/Plesk). Our Engineers are actively evaluating the impact across our fleet and verifying plugin versioning. We are conducting a thorough audit to confirm full patch coverage, identify any edge cases that require manual updates, and ensure that all managed systems remain secure. Service Disruption: None. Backups and control panel operations remain fully functional. We are actively auditing server inventory alongside our engineering teams. Further updates will be provided as soon as the fleet-wide verification is complete
Affected surface
Components
0 of 27 affected
Official incident text
We are aware of the recent security advisory (SEC-10986) regarding the Acronis Cyber Protect Backup plugin for hosting control panels (cPanel/Plesk). Our Engineers are actively evaluating the impact across our fleet and verifying plugin versioning. We are conducting a thorough audit to confirm full patch coverage, identify any edge cases that require manual updates, and ensure that all managed systems remain secure. Service Disruption: None. Backups and control panel operations remain fully functional. We are actively auditing server inventory alongside our engineering teams. Further updates will be provided as soon as the fleet-wide verification is complete
Source text is preserved verbatim and paired with its retrieval time.Last 30 days · Status timeline
What changed
- Scheduled
Liquid Web Network Engineers will perform scheduled maintenance on the Core Network Devices and Border Network Devices supporting the Amsterdam Data Center. This work is part of our ongoing efforts to improve network connectivity, performance, reliability, and scalability. Maintenance Window: October 6, 2026, at 11:00 AM ET Expected Duration: Up to 5 hours At this time, no service interruptions or increased latency are expected for customer services during the maintenance window. Our Support team will be available throughout the maintenance period should you have any questions or require assistance. You can reach us through the following channels: Live Chat: https://portal.liquidweb.com Email: support@liquidweb.com We appreciate your understanding and patience as we continue to enhance our infrastructure and services. Thank you for your continued support. Internal System Maintenance Reference: [CC-13765]
- Scheduled
Liquid Web Network Engineers will perform scheduled maintenance on the Core Network Devices and Border Network Devices supporting the Amsterdam Data Center. This work is part of our ongoing efforts to improve network connectivity, performance, reliability, and scalability. Maintenance Window: October 7, 2026, at 11:00 AM ET Expected Duration: Up to 5 hours At this time, no service interruptions or increased latency are expected for customer services during the maintenance window. Our Support team will be available throughout the maintenance period should you have any questions or require assistance. You can reach us through the following channels: Live Chat: https://portal.liquidweb.com Email: support@liquidweb.com We appreciate your understanding and patience as we continue to enhance our infrastructure and services. Thank you for your continued support. Internal System Maintenance Reference: [CC-13765]
- Identified
We are aware of the recent security advisory (SEC-10986) regarding the Acronis Cyber Protect Backup plugin for hosting control panels (cPanel/Plesk). Our Engineers are actively evaluating the impact across our fleet and verifying plugin versioning. We are conducting a thorough audit to confirm full patch coverage, identify any edge cases that require manual updates, and ensure that all managed systems remain secure. Service Disruption: None. Backups and control panel operations remain fully functional. We are actively auditing server inventory alongside our engineering teams. Further updates will be provided as soon as the fleet-wide verification is complete
- Identified
The security patch for CVE-2026-87886 (SEC-10986) is being applied across the affected Acronis Cyber Protect Backup plugin. Our engineers continue to monitor the environment and validate the patched systems. We have not observed any new issues since our last update run. We will provide further updates as needed. Thank you for your patience and understanding.
- Monitoring
The security patch for CVE-2026-87886 (SEC-10986) is applied across the affected Acronis Cyber Protect Backup plugins. Our Engineering team continues to monitor the environment and validate the patched systems. We have not observed any new issues since our last update. If you need assistance or have any concerns, please get in touch with our Support team.