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MeridianLink has a partial disruption.

MeridianLink has a partial disruption affecting Consumer App Operational Status and Partner Connect Data Refresh.

Signal updated 50m ago · Sep 17, 2026, 8:45 PM UTC

DegradedOfficial signal: minor

Current incident · started Sep 17, 2026, 12:56 PM UTC

Partner Connect Partial Data Refresh Delay

A data refresh delay affecting Partner Connect vendors has been identified. Our team is currently reviewing the cause of the delay. Affected tables are the following: - Tables referencing Credit Report data - Tables referencing comment fields (Internal Comments, Stipulation Comments, etc.) We apologize for any inconvenience this may have caused. We will follow up with more information once available.

Affected surface

Components

80 components
MeridianLink Consumer / MeridianLink Opening10 componentsPartial disruption
Consumer App Operational StatusMeridianLink Consumer / MeridianLink Opening / Consumer App Operational StatusDegraded
Mortgage Credit Link App Operational StatusMeridianLink Mortgage Credit Link / Mortgage Credit Link App Operational StatusOperational
DecisionLender4 App Operational StatusMeridianLink DecisionLender / DecisionLender4 App Operational StatusOperational
Collect App Operational StatusMeridianLink Collect / Collect App Operational StatusOperational
Portal App Operational StatusMeridianLink Portal / Portal App Operational StatusOperational
Engage App Operational StatusMeridianLink Engage / Engage App Operational StatusOperational
GlobalGeneral / GlobalOperational
Insight Operational StatusMeridianLink Insight / Insight Operational StatusOperational
InstaScreen Operational StatusTazWorks / InstaScreen Operational StatusOperational
OpenCloseMeridianLink Mortgage OpenClose/Optics/CAW / OpenCloseOperational
Mortgage AccessMeridianLink Mortgage Access / Mortgage AccessOperational
ACTion App Operational StatusMeridianLink ACTion / ACTion App Operational StatusOperational
Access Operational StatusMeridianLink Access / Access Operational StatusOperational
Data Connect Operational StatusData and Partner Connect / Data Connect Operational StatusOperational
MeridianLink Mortgage6 componentsOperational
DecisionLender4 Reporting DBSMeridianLink DecisionLender / DecisionLender4 Reporting DBSOperational
Collect App Internal IntegrationsMeridianLink Collect / Collect App Internal IntegrationsOperational
Mortgage Credit Link Credit IntegrationsMeridianLink Mortgage Credit Link / Mortgage Credit Link Credit IntegrationsOperational
Portal App Credit ReportsMeridianLink Portal / Portal App Credit ReportsOperational
Consumer App Credit ReportsMeridianLink Consumer / MeridianLink Opening / Consumer App Credit ReportsOperational
Mortgage App LOSMeridianLink Mortgage / Mortgage App LOSOperational
InstaScreen Partner IntegrationsTazWorks / InstaScreen Partner IntegrationsOperational
OpenClose Pricing Engine (PriceMyLoan)MeridianLink Mortgage OpenClose/Optics/CAW / OpenClose Pricing Engine (PriceMyLoan)Operational
ACTion Reporting DBSMeridianLink ACTion / ACTion Reporting DBSOperational
Partner IntegrationsMeridianLink Access / Partner IntegrationsOperational
Data Connect Refresh StatusData and Partner Connect / Data Connect Refresh StatusOperational
MeridianLink Mortgage Credit Link3 componentsOperational
DecisionLender4 Partner IntegrationsMeridianLink DecisionLender / DecisionLender4 Partner IntegrationsOperational
Collect App External IntegrationsMeridianLink Collect / Collect App External IntegrationsOperational
Mortgage Credit Link Additional Product IntegrationsMeridianLink Mortgage Credit Link / Mortgage Credit Link Additional Product IntegrationsOperational
Portal App Fraud Prevention VendorsMeridianLink Portal / Portal App Fraud Prevention VendorsOperational
Consumer App Fraud Prevention VendorsMeridianLink Consumer / MeridianLink Opening / Consumer App Fraud Prevention VendorsOperational
Mortgage App EDocsMeridianLink Mortgage / Mortgage App EDocsOperational
Data RefreshMeridianLink Insight / Data RefreshOperational
QuickApp Pro/QuickLease Pro Operational StatusTazWorks / QuickApp Pro/QuickLease Pro Operational StatusOperational
ACTion Third Party integrationsMeridianLink ACTion / ACTion Third Party integrationsOperational
Partner Connect Operational StatusData and Partner Connect / Partner Connect Operational StatusOperational
DecisionLender3.5 App Operational StatusMeridianLink DecisionLender / DecisionLender3.5 App Operational StatusOperational
MeridianLink Collect3 componentsOperational
Portal App eSignMeridianLink Portal / Portal App eSignOperational
Consumer App Indirect Auto IntegrationsMeridianLink Consumer / MeridianLink Opening / Consumer App Indirect Auto IntegrationsOperational
Mortgage App Pricing Engine (PML)MeridianLink Mortgage / Mortgage App Pricing Engine (PML)Operational
Trade House Data SearchesTazWorks / Trade House Data SearchesOperational
Mortgage OpticsMeridianLink Mortgage OpenClose/Optics/CAW / Mortgage OpticsOperational
Insight for MortgageMeridianLink Insight / Insight for MortgageOperational
Partner Connect Data RefreshData and Partner Connect / Partner Connect Data RefreshDegraded
DecisionLender3.5 Reporting DBSMeridianLink DecisionLender / DecisionLender3.5 Reporting DBSOperational
MeridianLink Portal10 componentsOperational
Portal App Underwriting & Pricing EngineMeridianLink Portal / Portal App Underwriting & Pricing EngineOperational
Consumer App Vehicle ValuationMeridianLink Consumer / MeridianLink Opening / Consumer App Vehicle ValuationOperational
Mortgage App IntegrationsMeridianLink Mortgage / Mortgage App IntegrationsOperational
ConsumerAssist WebMeridianLink Mortgage OpenClose/Optics/CAW / ConsumerAssist WebOperational
Insight for CollectMeridianLink Insight / Insight for CollectOperational
MeridianLink DecisionLender6 componentsOperational
DecisionLender3.5 Partner IntegrationsMeridianLink DecisionLender / DecisionLender3.5 Partner IntegrationsOperational
Portal App - Other Partner IntegrationsMeridianLink Portal / Portal App - Other Partner IntegrationsOperational
Consumer App Underwriting & Pricing EngineMeridianLink Consumer / MeridianLink Opening / Consumer App Underwriting & Pricing EngineOperational
Mortgage App ReportingMeridianLink Mortgage / Mortgage App ReportingOperational
Insight for Share of WalletMeridianLink Insight / Insight for Share of WalletOperational
MeridianLink Engage1 componentsOperational
Portal App Core IntegrationMeridianLink Portal / Portal App Core IntegrationOperational
Consumer App - Other Partner IntegrationsMeridianLink Consumer / MeridianLink Opening / Consumer App - Other Partner IntegrationsOperational
Mortgage App TPO PortalMeridianLink Mortgage / Mortgage App TPO PortalOperational
Insight for Consumer and OpeningMeridianLink Insight / Insight for Consumer and OpeningOperational
Consumer App Core IntegrationMeridianLink Consumer / MeridianLink Opening / Consumer App Core IntegrationOperational
Portal App Portal ManagerMeridianLink Portal / Portal App Portal ManagerOperational
MeridianLink Insight7 componentsOperational
Insight LiteMeridianLink Insight / Insight LiteOperational
Consumer App DocumentsMeridianLink Consumer / MeridianLink Opening / Consumer App DocumentsOperational
Portal App SSOMeridianLink Portal / Portal App SSOOperational
TazWorks4 componentsOperational
Portal App DocumentsMeridianLink Portal / Portal App DocumentsOperational
Consumer App ReportsMeridianLink Consumer / MeridianLink Opening / Consumer App ReportsOperational
MeridianLink Mortgage OpenClose/Optics/CAW4 componentsOperational
MeridianLink Mortgage Access1 componentsOperational
MeridianLink ACTion3 componentsOperational
MeridianLink Access2 componentsOperational
Data and Partner Connect4 componentsPartial disruption
General1 componentsOperational

2 of 65 affected

Official incident text

A data refresh delay affecting Partner Connect vendors has been identified. Our team is currently reviewing the cause of the delay. Affected tables are the following: - Tables referencing Credit Report data - Tables referencing comment fields (Internal Comments, Stipulation Comments, etc.) We apologize for any inconvenience this may have caused. We will follow up with more information once available.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

08 updates
  1. Scheduled

    On September 21st, 2026 from 8pm to 2am EST, MeridianLink will be performing a planned SQL Server upgrade on Engage. During this window, the Engage platform, Home Banking API, and all PURLs will be unavailable.

  2. Scheduled

    We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month. This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.

  3. Investigating

    A data refresh delay affecting Partner Connect vendors has been identified. Our team is currently reviewing the cause of the delay. Affected tables are the following: - Tables referencing Credit Report data - Tables referencing comment fields (Internal Comments, Stipulation Comments, etc.) We apologize for any inconvenience this may have caused. We will follow up with more information once available.

  4. Identified

    We have identified the cause of the issue impacting Meridianlink Consumer: locked applications. Our teams are working on a resolution and taking steps to restore normal operation. The current workaround If you hit the funding page, you'll need to exit the application. From there, select "Recent" — it will bring you back to the same application, allowing you to get around the issue. We will continue to share updates as progress.

  5. Identified

    We have identified the cause of the issue impacting Meridianlink Consumer: locked applications. Our teams are working on a resolution and taking steps to restore normal operation. We will continue to share updates as progress.

  6. Identified

    Our developers have identified the issue and are working on a fix, which we expect to deploy tonight. In the meantime, please continue using the workaround provided.

  7. Identified

    The issue is identified and we are running subsequent pipelines. Unfortunately, this updated data will not be available until tomorrows refresh. We will continue to post updates as the refresh is in progress.

  8. Scheduled

    We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This update is to maintain server stability and/or to resolve known issues causing disruption to normal workflows. We will be fixing the locked app issue that was mentioned in other incident reports. Also we will be addressing a new app creation issue for organization level users in Classic that was reported. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).