Live status / Cloud infrastructure

Neo4j Aura is operating normally.

Signal updated 1h ago · Sep 17, 2026, 7:55 PM UTC

OperationalOfficial signal: none

Affected surface

Components

96 components

Aura Console (console.neo4j.io)Official componentOperational

AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io)AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io) / AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io)Operational

AuraDB Professional on AWS (*.databases.neo4j.io)AuraDB Professional (*.databases.neo4j.io) / AuraDB Professional on AWS (*.databases.neo4j.io)Operational

Google Cloud Platform Google Kubernetes EngineGCP (Google Cloud Platform) Services / Google Cloud Platform Google Kubernetes EngineOperational

AWS ec2-ap-south-1AWS (Amazon Web Services) / AWS ec2-ap-south-1Operational

User Authentication (Auth0)Component 3rd Party Services / User Authentication (Auth0)Operational

Bloom (bloom.neo4j.io)Neo4j User Tools / Bloom (bloom.neo4j.io)Operational

AuraDS on AWS (*.databases.neo4j.io)AuraDS (*.databases.neo4j.io) / AuraDS on AWS (*.databases.neo4j.io)Operational

AuraDS Enterprise on AWS (*.databases.neo4j.io)AuraDS Enterprise (*.databases.neo4j.io) / AuraDS Enterprise on AWS (*.databases.neo4j.io)Operational

Azure AKSAzure (Microsoft Cloud Computing Services) / Azure AKSOperational

AuraDB Business Critical (*.databases.neo4j.io) on AWSAuraDB Business Critical (*.databases.neo4j.io) / AuraDB Business Critical (*.databases.neo4j.io) on AWSOperational

Aura Graph Analytics on AWSAura Graph Analytics / Aura Graph Analytics on AWSOperational

Google Cloud Platform Google Cloud StorageGCP (Google Cloud Platform) Services / Google Cloud Platform Google Cloud StorageOperational

AWS eks-ap-south-1AWS (Amazon Web Services) / AWS eks-ap-south-1Operational

Browser (browser.neo4j.io)Neo4j User Tools / Browser (browser.neo4j.io)Operational

Azure Private LinkAzure (Microsoft Cloud Computing Services) / Azure Private LinkOperational

AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io)3 componentsOperational

AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io)AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io) / AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io)Operational

AuraDB Professional on Azure (*.databases.neo4j.io)AuraDB Professional (*.databases.neo4j.io) / AuraDB Professional on Azure (*.databases.neo4j.io)Operational

AuraDS Enterprise on Azure (*.databases.neo4j.io)AuraDS Enterprise (*.databases.neo4j.io) / AuraDS Enterprise on Azure (*.databases.neo4j.io)Operational

AuraDS on Azure (*.databases.neo4j.io)AuraDS (*.databases.neo4j.io) / AuraDS on Azure (*.databases.neo4j.io)Operational

AuraDB Business Critical (*.databases.neo4j.io) on AzureAuraDB Business Critical (*.databases.neo4j.io) / AuraDB Business Critical (*.databases.neo4j.io) on AzureOperational

Aura Graph Analytics on AzureAura Graph Analytics / Aura Graph Analytics on AzureOperational

Google Cloud Platform Google Cloud DatastoreGCP (Google Cloud Platform) Services / Google Cloud Platform Google Cloud DatastoreOperational

AWS s3-ap-south-1AWS (Amazon Web Services) / AWS s3-ap-south-1Operational

Data Importer (data-importer.neo4j.io)Neo4j User Tools / Data Importer (data-importer.neo4j.io)Operational

Azure Cloud Services (Compute)Azure (Microsoft Cloud Computing Services) / Azure Cloud Services (Compute)Operational

AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io)AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io) / AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io)Operational

AuraDB Professional on GCP (*.databases.neo4j.io)AuraDB Professional (*.databases.neo4j.io) / AuraDB Professional on GCP (*.databases.neo4j.io)Operational

AuraDS Enterprise on GCP (*.databases.neo4j.io)AuraDS Enterprise (*.databases.neo4j.io) / AuraDS Enterprise on GCP (*.databases.neo4j.io)Operational

AuraDS on GCP (*.databases.neo4j.io)AuraDS (*.databases.neo4j.io) / AuraDS on GCP (*.databases.neo4j.io)Operational

AuraDB Business Critical (*.databases.neo4j.io)3 componentsOperational

AuraDB Business Critical (*.databases.neo4j.io) on GCPAuraDB Business Critical (*.databases.neo4j.io) / AuraDB Business Critical (*.databases.neo4j.io) on GCPOperational

Aura Graph Analytics on GCPAura Graph Analytics / Aura Graph Analytics on GCPOperational

Google Cloud Platform Google Cloud NetworkingGCP (Google Cloud Platform) Services / Google Cloud Platform Google Cloud NetworkingOperational

AWS ec2-ap-southeast-2AWS (Amazon Web Services) / AWS ec2-ap-southeast-2Operational

Azure Storage ServicesAzure (Microsoft Cloud Computing Services) / Azure Storage ServicesOperational

AuraDB Professional (*.databases.neo4j.io)3 componentsOperational

Google Cloud Platform Google Compute EngineGCP (Google Cloud Platform) Services / Google Cloud Platform Google Compute EngineOperational

AWS eks-ap-southeast-2AWS (Amazon Web Services) / AWS eks-ap-southeast-2Operational

Aura Customer Metrics (customer-metrics-api.neo4j.io)Neo4j User Tools / Aura Customer Metrics (customer-metrics-api.neo4j.io)Operational

Aura Graph Analytics3 componentsOperational

Google Cloud Platform Identity & Access ManagementGCP (Google Cloud Platform) Services / Google Cloud Platform Identity & Access ManagementOperational

AWS s3-ap-southeast-2AWS (Amazon Web Services) / AWS s3-ap-southeast-2Operational

AuraDS Enterprise (*.databases.neo4j.io)3 componentsOperational

AWS s3-ca-central-1AWS (Amazon Web Services) / AWS s3-ca-central-1Operational

AuraDS (*.databases.neo4j.io)3 componentsOperational

AWS ec2-ca-central-1AWS (Amazon Web Services) / AWS ec2-ca-central-1Operational

Aura API (api.neo4j.io)Official componentOperational

AWS eks-eu-central-1AWS (Amazon Web Services) / AWS eks-eu-central-1Operational

Aura AgentOfficial componentOperational

AWS s3-eu-central-1AWS (Amazon Web Services) / AWS s3-eu-central-1Operational

Aura MCP ServiceOfficial componentOperational

AuraDB Free (*.databases.neo4j.io)Official componentOperational

AWS ec2-eu-central-1AWS (Amazon Web Services) / AWS ec2-eu-central-1Operational

AWS eks-eu-west-1AWS (Amazon Web Services) / AWS eks-eu-west-1Operational

Neo4j User Tools4 componentsOperational

AWS (Amazon Web Services)46 componentsOperational

AWS ec2-eu-west-1AWS (Amazon Web Services) / AWS ec2-eu-west-1Operational

AWS s3-eu-west-1AWS (Amazon Web Services) / AWS s3-eu-west-1Operational

Azure (Microsoft Cloud Computing Services)4 componentsOperational

GCP (Google Cloud Platform) Services6 componentsOperational

AWS s3-eu-west-2AWS (Amazon Web Services) / AWS s3-eu-west-2Operational

AWS eks-eu-west-2AWS (Amazon Web Services) / AWS eks-eu-west-2Operational

Component 3rd Party Services1 componentsOperational

Customer Support Portal (support.neo4j.com)Official componentOperational

AWS ec2-eu-west-2AWS (Amazon Web Services) / AWS ec2-eu-west-2Operational

AWS ec2-eu-west-3AWS (Amazon Web Services) / AWS ec2-eu-west-3Operational

AWS eks-eu-west-3AWS (Amazon Web Services) / AWS eks-eu-west-3Operational

AWS s3-eu-west-3AWS (Amazon Web Services) / AWS s3-eu-west-3Operational

AWS eks-us-east-1AWS (Amazon Web Services) / AWS eks-us-east-1Operational

AWS s3-us-east-1AWS (Amazon Web Services) / AWS s3-us-east-1Operational

AWS eks-us-east-2AWS (Amazon Web Services) / AWS eks-us-east-2Operational

AWS ec2-us-east-2AWS (Amazon Web Services) / AWS ec2-us-east-2Operational

AWS s3-us-east-2AWS (Amazon Web Services) / AWS s3-us-east-2Operational

AWS s3-us-west-2AWS (Amazon Web Services) / AWS s3-us-west-2Operational

AWS eks-us-west-2AWS (Amazon Web Services) / AWS eks-us-west-2Operational

AWS ec2-us-west-2AWS (Amazon Web Services) / AWS ec2-us-west-2Operational

AWS ec2-ap-northeast-2AWS (Amazon Web Services) / AWS ec2-ap-northeast-2Operational

AWS s3-ap-northeast-2AWS (Amazon Web Services) / AWS s3-ap-northeast-2Operational

AWS eks-ap-northeast-2AWS (Amazon Web Services) / AWS eks-ap-northeast-2Operational

AWS eks-ap-southeast-1AWS (Amazon Web Services) / AWS eks-ap-southeast-1Operational

AWS s3-ap-southeast-1AWS (Amazon Web Services) / AWS s3-ap-southeast-1Operational

AWS ec2-ap-southeast-1AWS (Amazon Web Services) / AWS ec2-ap-southeast-1Operational

AWS ec2-sa-east-1AWS (Amazon Web Services) / AWS ec2-sa-east-1Operational

AWS eks-sa-east-1AWS (Amazon Web Services) / AWS eks-sa-east-1Operational

AWS s3-sa-east-1AWS (Amazon Web Services) / AWS s3-sa-east-1Operational

AWS s3-ap-northeast-1AWS (Amazon Web Services) / AWS s3-ap-northeast-1Operational

AWS eks-ap-northeast-1AWS (Amazon Web Services) / AWS eks-ap-northeast-1Operational

AWS ec2-ap-northeast-1AWS (Amazon Web Services) / AWS ec2-ap-northeast-1Operational

AWS ec2-ap-east-1AWS (Amazon Web Services) / AWS ec2-ap-east-1Operational

AWS eks-ap-east-1AWS (Amazon Web Services) / AWS eks-ap-east-1Operational

AWS s3-ap-east-1AWS (Amazon Web Services) / AWS s3-ap-east-1Operational

AWS eks-eu-north-1AWS (Amazon Web Services) / AWS eks-eu-north-1Operational

AWS ec2-eu-north-1AWS (Amazon Web Services) / AWS ec2-eu-north-1Operational

AWS s3-eu-north-1AWS (Amazon Web Services) / AWS s3-eu-north-1Operational

0 of 85 affected

Last 30 days · Status timeline

What changed

12 updates

Status changed from operational to degradedAug 19, 2026, 3:20 PM UTC
Operational → Degraded
Status changed from degraded to operationalAug 19, 2026, 6:55 PM UTC
Degraded → Operational
Aura metrics issue.Aug 20, 2026, 3:50 PM UTC
Operational → Degraded
Status changed from degraded to operationalAug 20, 2026, 7:10 PM UTC
Degraded → Operational
Status changed from operational to outageSep 1, 2026, 3:55 PM UTC
Operational → Outage
Status changed from outage to operationalSep 1, 2026, 4:10 PM UTC
Outage → Operational
Console and API outageSep 9, 2026, 12:35 PM UTC
Operational → Outage
Status changed from outage to operationalSep 9, 2026, 2:05 PM UTC
Outage → Operational
Customer support portal issuesSep 16, 2026, 8:50 AM UTC
Operational → Degraded
Status changed from degraded to operationalSep 16, 2026, 2:30 PM UTC
Degraded → Operational
Issue impacting certain database operations for Aura customers on AzureSep 17, 2026, 4:50 PM UTC
Operational → Degraded
Status changed from degraded to operationalSep 17, 2026, 7:55 PM UTC
Degraded → Operational

Reading this page

Scope before severity.

The service badge describes the index’s summary. Component rows state who is affected. The official status page remains the source of record.

Open official status page

Service roll-up

OutageOnly a source-declared service-wide outage.
DegradedAny active scoped component incident, including a component outage.
MaintenancePlanned work, unless a degradation or outage is active.
UnknownThe source has no fresh, usable signal.

About Neo4j Aura

Neo4j Aura service status and uptime, checked regularly.

CategoryCloud infrastructure

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