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Nextiva has planned maintenance in progress.

Nextiva has planned maintenance in progress according to its official source.

Signal updated 6d ago · Sep 11, 2026, 2:25 PM UTC

MaintenanceOfficial signal: none

Current incident · started Sep 9, 2026, 10:43 PM UTC

Upcoming maintenance to Nextiva vFax service

The Nextiva Engineering Team will be performing planned maintenance on the vFax platform from September 26, 2026, at 6:00 p.m. MST through September 27, 2026, at 1:00 a.m. MST. During the maintenance window, the vFax portal will be unavailable and users will be unable to log in, send faxes, or receive faxes. No data loss is expected, and normal service will resume upon completion of the maintenance.

Affected surface

Components

21 components
Nextiva AnalyticsOfficial componentOperational
NEXT CallingNEXT / NEXT CallingOperational
Nextiva AppOfficial componentOperational
NEXT SMSNEXT / NEXT SMSOperational
Nextiva Call CenterOfficial componentOperational
NEXT EmailNEXT / NEXT EmailOperational
Nextiva ChatOfficial componentOperational
NEXT XBert AI EmployeeNEXT / NEXT XBert AI EmployeeOperational
Nextiva Contact CenterOfficial componentOperational
Nextiva CRMOfficial componentOperational
NextivaCXOfficial componentOperational
Nextiva OfficeOfficial componentOperational
NextivaONEOfficial componentOperational
NextOS PlatformOfficial componentOperational
NEXT4 componentsOperational
Nextiva RegistrationOfficial componentOperational
Nextiva SIP TrunkingOfficial componentOperational
Nextiva SupportOfficial componentOperational
Nextiva SurveysOfficial componentOperational
Nextiva vFAXOfficial componentOperational
XBertOfficial componentOperational

0 of 20 affected

Official incident text

The Nextiva Engineering Team will be performing planned maintenance on the vFax platform from September 26, 2026, at 6:00 p.m. MST through September 27, 2026, at 1:00 a.m. MST. During the maintenance window, the vFax portal will be unavailable and users will be unable to log in, send faxes, or receive faxes. No data loss is expected, and normal service will resume upon completion of the maintenance.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

01 updates
  1. Scheduled

    The Nextiva Engineering Team will be performing planned maintenance on the vFax platform from September 26, 2026, at 6:00 p.m. MST through September 27, 2026, at 1:00 a.m. MST. During the maintenance window, the vFax portal will be unavailable and users will be unable to log in, send faxes, or receive faxes. No data loss is expected, and normal service will resume upon completion of the maintenance.