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nShift has planned maintenance in progress.
nShift has planned maintenance in progress according to its official source.
Signal updated 9h ago · Sep 17, 2026, 11:35 AM UTC
Current incident · started Sep 15, 2026, 12:08 PM UTC
Intersoft Sapient Maintenance
Hi Carrier, We wanted to let you know that we'll be rolling out new features and platform improvements to Sapient on Tuesday, 22 September 2026. Deployment Window Start: 22 September 2026 – 04:00 BST End: 22 September 2026 – 06:00 BST We are not expecting any downtime during the deployment window. Whilst the update is being applied, you may notice some brief increases in response times, however there should be no interruption to normal service. We have recently made some important changes to our deployment process. Deployment activities have been moved to a quieter operating window which is also closer to the start of our support day. We have added extensive validation and monitoring checks which have been introduced both during and after the deployment. Alongside the release itself, our teams will be actively monitoring shipment creation, manifest processing, platform performance, and transaction activity to ensure everything is operating as expected on both the Website and the API. The deployment will also remain under observation for an extended period after completion before it is formally signed off. These changes are designed to give us greater visibility during deployments and allow us to identify and address any unexpected behaviour more quickly. Best Regards Intersoft Technical Support Team
Affected surface
Components
0 of 101 affected
Official incident text
Hi Carrier, We wanted to let you know that we'll be rolling out new features and platform improvements to Sapient on Tuesday, 22 September 2026. Deployment Window Start: 22 September 2026 – 04:00 BST End: 22 September 2026 – 06:00 BST We are not expecting any downtime during the deployment window. Whilst the update is being applied, you may notice some brief increases in response times, however there should be no interruption to normal service. We have recently made some important changes to our deployment process. Deployment activities have been moved to a quieter operating window which is also closer to the start of our support day. We have added extensive validation and monitoring checks which have been introduced both during and after the deployment. Alongside the release itself, our teams will be actively monitoring shipment creation, manifest processing, platform performance, and transaction activity to ensure everything is operating as expected on both the Website and the API. The deployment will also remain under observation for an extended period after completion before it is formally signed off. These changes are designed to give us greater visibility during deployments and allow us to identify and address any unexpected behaviour more quickly. Best Regards Intersoft Technical Support Team
Source text is preserved verbatim and paired with its retrieval time.Last 30 days · Status timeline
What changed
- Scheduled
Hello, We are having some maintenance work affecting the following services: Hermes Shipping Interface (HSI) Hermes Shipping Client (HSC) Date: September 22, 2026, 22:00 – 00:00 The affected services will not be available during the maintenance window. That means you will not be able to create shipments or request tracking information. Due to the maintenance all access and refresh tokens may lose their validity, therefore a re-authentication might be required after the maintenance window. We apologize for any inconvenience and appreciate your understanding . Kind regards, Hermes IT – Team: Client Integration Hermes Germany GmbH | Essener Bogen 1 | 22419 Hamburg
- Scheduled
Hi Carrier, We wanted to let you know that we'll be rolling out new features and platform improvements to Sapient on Tuesday, 22 September 2026. Deployment Window Start: 22 September 2026 – 04:00 BST End: 22 September 2026 – 06:00 BST We are not expecting any downtime during the deployment window. Whilst the update is being applied, you may notice some brief increases in response times, however there should be no interruption to normal service. We have recently made some important changes to our deployment process. Deployment activities have been moved to a quieter operating window which is also closer to the start of our support day. We have added extensive validation and monitoring checks which have been introduced both during and after the deployment. Alongside the release itself, our teams will be actively monitoring shipment creation, manifest processing, platform performance, and transaction activity to ensure everything is operating as expected on both the Website and the API. The deployment will also remain under observation for an extended period after completion before it is formally signed off. These changes are designed to give us greater visibility during deployments and allow us to identify and address any unexpected behaviour more quickly. Best Regards Intersoft Technical Support Team