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Paysafe has a partial disruption.

Paysafe has a partial disruption affecting GMoney.

Signal updated 49m ago · Sep 17, 2026, 8:45 PM UTC

DegradedOfficial signal: minor

Current incident · started Sep 17, 2026, 6:53 PM UTC

Paysafe Planned Maintenance - PagoEfectivo

We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo. No service impact is expected. Reference ID: CHG0342753

Affected surface

Components

156 components
Skrill APISkrill / Skrill APIOperational
Neteller APINeteller / Neteller APIOperational
AMEXThird Parties / AMEXOperational
Merchant TestNon-Production / Merchant TestOperational
Income Access - Event Relay System (S2S)Income Access / Income Access - Event Relay System (S2S)Operational
Skrill6 componentsOperational
iGaming - DW - iACHiGaming APMs / iGaming - DW - iACHOperational
iAccessMerchant Portals / iAccessOperational
PSC PaymentPaysafecard (merchant) / PSC PaymentOperational
Pin On Demand DistributionPaysafecard (distributor) / Pin On Demand DistributionOperational
ApplicationXP OnboardingDirect Marketing / ApplicationXP OnboardingOperational
Account UpdaterProcessing and APIs / Account UpdaterOperational
Express ApplicationSafetyPay / Express ApplicationOperational
Wallet ManagementWhite Label Wallet / Wallet ManagementOperational
CCE - Cámara de Compensación ElectrónicaPagoEfectivo / CCE - Cámara de Compensación ElectrónicaOperational
Skrill Consumer WalletSkrill / Skrill Consumer WalletOperational
Neteller Consumer WalletNeteller / Neteller Consumer WalletOperational
AMRProcessing and APIs / AMROperational
PXP GatewayDirect Marketing / PXP GatewayOperational
Income Access - SFTPIncome Access / Income Access - SFTPOperational
MCPS InstoreMerchant Portals / MCPS InstoreOperational
Neteller6 componentsOperational
Merchant & Partner Support phone linesNon-Production / Merchant & Partner Support phone linesOperational
iGaming - InterchecksiGaming APMs / iGaming - InterchecksOperational
PSC Payment myPaysafePaysafecard (merchant) / PSC Payment myPaysafeOperational
Paysafecash DistributionPaysafecard (distributor) / Paysafecash DistributionOperational
Merchant Portal (SafetyPay)SafetyPay / Merchant Portal (SafetyPay)Operational
CIP GenerationPagoEfectivo / CIP GenerationOperational
Apple PayThird Parties / Apple PayOperational
PaymentsWhite Label Wallet / PaymentsOperational
Customer checkoutViafintech / Customer checkoutOperational
Skrill Marketing WebsiteSkrill / Skrill Marketing WebsiteOperational
Neteller GatewayNeteller / Neteller GatewayOperational
NetBanx Back OfficeMerchant Portals / NetBanx Back OfficeOperational
Automated onboarding (Payfac & Simplified onboarding)Processing and APIs / Automated onboarding (Payfac & Simplified onboarding)Operational
PXP Webhost APIDirect Marketing / PXP Webhost APIOperational
Income Access - TrackingIncome Access / Income Access - TrackingOperational
iGaming - MazoomaiGaming APMs / iGaming - MazoomaOperational
Paysafecard (merchant)8 componentsOperational
PSC Payout & RefundPaysafecard (merchant) / PSC Payout & RefundOperational
eCash Reconciliation FilesPaysafecard (distributor) / eCash Reconciliation FilesOperational
Merchant Portal (PagoEfectivo)PagoEfectivo / Merchant Portal (PagoEfectivo)Operational
Notification Services (SafetyPay)SafetyPay / Notification Services (SafetyPay)Operational
Prepaid CardsWhite Label Wallet / Prepaid CardsOperational
AptPayThird Parties / AptPayOperational
Skrill Merchant PortalSkrill / Skrill Merchant PortalOperational
Neteller Marketing WebsiteNeteller / Neteller Marketing WebsiteOperational
Batch UploadProcessing and APIs / Batch UploadOperational
Income Access - White Labels (Client Websites)Income Access / Income Access - White Labels (Client Websites)Operational
iGaming - PaysafeCardiGaming APMs / iGaming - PaysafeCardOperational
TSYS USPP FundingDirect Marketing / TSYS USPP FundingOperational
Paysafecash PaymentPaysafecard (merchant) / Paysafecash PaymentOperational
Paysafecard (distributor)3 componentsOperational
DirectWS (SOAP)SafetyPay / DirectWS (SOAP)Operational
Merchant Notification (PagoEfectivo)PagoEfectivo / Merchant Notification (PagoEfectivo)Operational
WebhooksWhite Label Wallet / WebhooksOperational
Skrill Mobile ApplicationSkrill / Skrill Mobile ApplicationOperational
Neteller Merchant PortalNeteller / Neteller Merchant PortalOperational
Rapid TransferOfficial componentOperational
Card payments APIProcessing and APIs / Card payments APIOperational
OPTIC PortalMerchant Portals / OPTIC PortalOperational
Barclays GatewayThird Parties / Barclays GatewayOperational
iGaming - PaysafeCashiGaming APMs / iGaming - PaysafeCashOperational
eCash PagoEfectivoPaysafecard (merchant) / eCash PagoEfectivoOperational
InsightDirect Marketing / InsightOperational
MPIAPI (REST)SafetyPay / MPIAPI (REST)Operational
Retailer API: API integrationViafintech / Retailer API: API integrationOperational
PagoEfectivo WalletPagoEfectivo / PagoEfectivo WalletOperational
Skrill Status Notifications ServiceSkrill / Skrill Status Notifications ServiceOperational
Neteller Mobile ApplicationNeteller / Neteller Mobile ApplicationOperational
Checkout (Legacy) APIProcessing and APIs / Checkout (Legacy) APIOperational
BMO (Bank of Montreal)Third Parties / BMO (Bank of Montreal)Operational
iGaming - Sightline APIiGaming APMs / iGaming - Sightline APIOperational
eCash SafetyPayPaysafecard (merchant) / eCash SafetyPayOperational
PagoEfectivo10 componentsPartial disruption
Store APIViafintech / Store APIOperational
NiubizPagoEfectivo / NiubizOperational
STP - Sistema de Transferencias y PagosSafetyPay / STP - Sistema de Transferencias y PagosOperational
Fiserv (Omaha) FundingDirect Marketing / Fiserv (Omaha) FundingOperational
Checkout V1Processing and APIs / Checkout V1Operational
BORGN (Borgun)Third Parties / BORGN (Borgun)Operational
iGaming - SkrilliGaming APMs / iGaming - SkrillOperational
eCash Settlement ReportPaysafecard (merchant) / eCash Settlement ReportOperational
Viacash Merchant APIViafintech / Viacash Merchant APIOperational
GMoneyPagoEfectivo / GMoneyDegraded
MonnetSafetyPay / MonnetOperational
Checkout V2Processing and APIs / Checkout V2Operational
Cardinal Commerce (3DS2)Third Parties / Cardinal Commerce (3DS2)Operational
iGaming - VenmoiGaming APMs / iGaming - VenmoOperational
eCash Store Locator B2BPaysafecard (merchant) / eCash Store Locator B2BOperational
SafetyPay13 componentsOperational
Viafintech AppViafintech / Viafintech AppOperational
Banco de Crédito del Perú (BCP)PagoEfectivo / Banco de Crédito del Perú (BCP)Operational
PayoutsSafetyPay / PayoutsOperational
Customer Vault APIProcessing and APIs / Customer Vault APIOperational
iGaming - VIP PreferrediGaming APMs / iGaming - VIP PreferredOperational
CloverThird Parties / CloverOperational
Viafintech5 componentsOperational
QR PaymentsPagoEfectivo / QR PaymentsOperational
Banco de Crédito del Perú (BCP)SafetyPay / Banco de Crédito del Perú (BCP)Operational
Direct Debit APIProcessing and APIs / Direct Debit APIOperational
Income Access4 componentsOperational
DigiCertThird Parties / DigiCertOperational
iGaming - Pay by BankiGaming APMs / iGaming - Pay by BankOperational
PIXSafetyPay / PIXOperational
BBVAPagoEfectivo / BBVAOperational
Hosted API (UPP)Processing and APIs / Hosted API (UPP)Operational
eps-Payment (PSA)Third Parties / eps-Payment (PSA)Operational
White Label Wallet4 componentsOperational
BradescoSafetyPay / BradescoOperational
Identity APIProcessing and APIs / Identity APIOperational
EquifaxThird Parties / EquifaxOperational
Merchant Portals4 componentsOperational
Banco del PichinchaSafetyPay / Banco del PichinchaOperational
Merchant PaymentsProcessing and APIs / Merchant PaymentsOperational
Processing and APIs20 componentsOperational
FISThird Parties / FISOperational
BBVASafetyPay / BBVAOperational
Onboarding APIProcessing and APIs / Onboarding APIOperational
Fiserv First DataThird Parties / Fiserv First DataOperational
iGaming APMs10 componentsOperational
Paysafe.jsProcessing and APIs / Paysafe.jsOperational
Global PaymentsThird Parties / Global PaymentsOperational
Direct Marketing6 componentsOperational
Recurring billing APIProcessing and APIs / Recurring billing APIOperational
Non-Production2 componentsOperational
Prepaid APIProcessing and APIs / Prepaid APIOperational
Handpoint (Interac)Third Parties / Handpoint (Interac)Operational
Third Parties39 componentsOperational
Unity Payments APIProcessing and APIs / Unity Payments APIOperational
iDEAL bank-transfersThird Parties / iDEAL bank-transfersOperational
3DS V2Processing and APIs / 3DS V2Operational
Interac e-TransferThird Parties / Interac e-TransferOperational
InterchecksThird Parties / InterchecksOperational
Webhooks Notification Delivery APIProcessing and APIs / Webhooks Notification Delivery APIOperational
JP Morgan ChaseThird Parties / JP Morgan ChaseOperational
Klarna bank-transfersThird Parties / Klarna bank-transfersOperational
LexisNexis (ThreatMetrix)Third Parties / LexisNexis (ThreatMetrix)Operational
MaxmindThird Parties / MaxmindOperational
MazoomaThird Parties / MazoomaOperational
MC MatchThird Parties / MC MatchOperational
MicrosoftThird Parties / MicrosoftOperational
MonerisThird Parties / MonerisOperational
MultibancoThird Parties / MultibancoOperational
PayPalThird Parties / PayPalOperational
Paysafe Acquiring RS2 - Batch ProcessingThird Parties / Paysafe Acquiring RS2 - Batch ProcessingOperational
Paysafe Acquiring RS2 - InvoicesThird Parties / Paysafe Acquiring RS2 - InvoicesOperational
Paysafe Acquiring RS2 - Financial ReportingThird Parties / Paysafe Acquiring RS2 - Financial ReportingOperational
Paysafe Acquiring RS2 - Real-Time ProcessingThird Parties / Paysafe Acquiring RS2 - Real-Time ProcessingOperational
ThreddThird Parties / ThreddOperational
TSYS Acquiring solutionsThird Parties / TSYS Acquiring solutionsOperational
US Banking Funding ServicesThird Parties / US Banking Funding ServicesOperational
Venmo (Braintree)Third Parties / Venmo (Braintree)Operational
VIP PreferredThird Parties / VIP PreferredOperational
Wells FargoThird Parties / Wells FargoOperational
Worldpay VantivThird Parties / Worldpay VantivOperational

1 of 141 affected

Official incident text

We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo. No service impact is expected. Reference ID: CHG0342753

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

13 updates
  1. Scheduled

    Please be advised that our partner Worldapy will be performing planned maintenance on their eCommerce (VAP) platform services Minimal service impact is expected. Reference ID: CHG0337285

  2. Scheduled

    Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks Services. Minimal service impact is expected. Reference ID: CHG0340137

  3. Scheduled

    Please be advised that our partner ThreatMetrix will be performing planned maintenance on their services. No service impact is expected. Reference ID: CHG0341275

  4. Scheduled

    We will be undergoing scheduled maintenance during the indicated time on Safetypay. Some service impact can be expected. Reference ID: CHG0342075

  5. Scheduled

    Please be advised that our partner PSAustria will be performing planned maintenance on their services - EPS, EMS, BankIDENT. Some service impact is expected. Reference ID: CHG0342787

  6. Scheduled

    Maintenance will begin as scheduled in 60 minutes.

  7. In Progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  8. Scheduled

    Please be advised that on Tuesday September 29 from 4:00 - 6:00 AM ET (08:00 - 10:00 UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance. There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately. Reference ID: CHG0342533

  9. Scheduled

    Please be advised that on Monday September 28 from 4:00 - 6:00 AM ET (08:00 - 10:00 UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance. There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately. Reference ID: CHG0342429

  10. Scheduled

    Please be advised that on Monday, September 21, from 3:00-4:00 AM ET (7-8 AM UTC), Paysafe will be performing a maintenance of some hardware in its datacenter. Additional monitoring will be in place during and post the maintenance. There is small impact that can be expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately. Reference ID: CHG0342735

  11. Scheduled

    We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo. No service impact is expected. Reference ID: CHG0342753

  12. Scheduled

    Please be advised that on Monday, September 21, from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance. There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately. Reference ID: CHG0342833

  13. Scheduled

    Please be advised that our partner People's Group offices will be closed on Wednesday, September 30, 2026, in observance of National Day for Truth and Reconciliation. Funding and money movement for settlement will not occur on this day. Funding and settlement will not be processed on Wednesday, September 30, 2026, and will instead be processed on the next business day, Thursday, October 1, 2026. Reference ID: CHG0342923