Live status / Social & community

Zoom has planned maintenance in progress.

Zoom has planned maintenance in progress according to its official source.

Signal updated 1h ago · Sep 17, 2026, 8:00 PM UTC

MaintenanceOfficial signal: maintenance

Current incident · started Sep 15, 2026, 7:22 PM UTC

Zoom Phone Maintenance - CA01-YYZ1 Data Center: September 17, 2026

Zoom will perform service maintenance at our CA01-YYZ1 Data Center starting at 5:00 PM Pacific on September 17, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the CA01-YVR1 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Affected surface

Components

334 components
Zoom MeetingsZoom Meetings / Zoom MeetingsOperational
Zoom ChatZoom Chat / Zoom ChatOperational
Zoom PhoneZoom Phone - NORTH AMERICA / Zoom PhoneOperational
Zoom Dashboard & ReportingZoom Website / Zoom Dashboard & ReportingOperational
Web SDKZoom Developer Platform / Web SDKOperational
Zoom RoomsZoom Rooms / Zoom RoomsOperational
Zoom Contact CenterZoom CX - NORTH AMERICA / Zoom Contact CenterOperational
Zoom Revenue AcceleratorZoom Revenue Accelerator / Zoom Revenue AcceleratorOperational
Zoom PhoneZoom Phone - EMEA / Zoom PhoneOperational
Zoom PhoneZoom Phone - APAC / Zoom PhoneOperational
Zoom PhoneZoom Phone - LATIN AMERICA / Zoom PhoneOperational
Zoom PhoneZoom Phone - JAPAN / Zoom PhoneOperational
Zoom PhoneZoom Phone - HONG KONG/CHINA / Zoom PhoneOperational
Zoom PhoneZoom Phone - AUSTRALIA / Zoom PhoneOperational
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)Zoom Phone - Global / Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)Operational
Zoom Virtual AgentZoom Virtual Agent - Global / Zoom Virtual AgentOperational
Zoom Contact CenterZoom CX - EMEA / Zoom Contact CenterOperational
Zoom Contact CenterZoom CX - APAC / Zoom Contact CenterOperational
Zoom Contact CenterZoom CX - JAPAN / Zoom Contact CenterOperational
Zoom Contact CenterZoom CX - AUSTRALIA / Zoom Contact CenterOperational
Zoom Contact CenterZoom CX - LATIN AMERICA / Zoom Contact CenterOperational
CalendarZoom Mail / CalendarOperational
Zoom BlogOfficial componentOperational
Zoom Contact CenterZoom CX - Global / Zoom Contact CenterOperational
Voice AgentZoom Virtual Agent - APAC / Voice AgentOperational
Voice AgentZoom Virtual Agent - AUSTRALIA / Voice AgentOperational
Voice AgentZoom Virtual Agent - EMEA / Voice AgentOperational
Voice AgentZoom Virtual Agent - JAPAN / Voice AgentOperational
Voice AgentZoom Virtual Agent - LATIN AMERICA / Voice AgentOperational
Voice AgentZoom Virtual Agent - NORTH AMERICA / Voice AgentOperational
SlackApps by Zoom / SlackOperational
Video SDKZoom Build Platform / Video SDKOperational
Zoom AICZoom Workflows / Zoom AICOperational
Download Center & ClientsZoom Website / Download Center & ClientsOperational
REST APIZoom Developer Platform / REST APIOperational
Calling (Inbound/Outbound)Zoom Phone - NORTH AMERICA / Calling (Inbound/Outbound)Operational
Calling (Inbound/Outbound)Zoom Phone - EMEA / Calling (Inbound/Outbound)Operational
Calling (Inbound/Outbound)Zoom Phone - APAC / Calling (Inbound/Outbound)Operational
Calling (Inbound/Outbound)Zoom Phone - LATIN AMERICA / Calling (Inbound/Outbound)Operational
Calling (Inbound/Outbound)Zoom Phone - JAPAN / Calling (Inbound/Outbound)Operational
Calling (Inbound/Outbound)Zoom Phone - HONG KONG/CHINA / Calling (Inbound/Outbound)Operational
Calling (Inbound/Outbound)Zoom Phone - AUSTRALIA / Calling (Inbound/Outbound)Operational
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)Zoom Phone - Global / Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)Operational
Zoom Chat8 componentsOperational
Chat Messaging: Peer To Peer Messaging, History, Channels, Mobile Push NotificationsZoom Chat / Chat Messaging: Peer To Peer Messaging, History, Channels, Mobile Push NotificationsOperational
Zoom Rooms Digital SignageZoom Rooms / Zoom Rooms Digital SignageOperational
DealsZoom Revenue Accelerator / DealsOperational
Voice (Inbound/Outbound)Zoom CX - NORTH AMERICA / Voice (Inbound/Outbound)Operational
Web Portal (Admin/Users/Provisioning)Zoom CX - Global / Web Portal (Admin/Users/Provisioning)Operational
Knowledge BaseZoom Support / Knowledge BaseMaintenance
Voice (Inbound/Outbound)Zoom CX - EMEA / Voice (Inbound/Outbound)Operational
Voice (Inbound/Outbound)Zoom CX - APAC / Voice (Inbound/Outbound)Operational
Voice (Inbound/Outbound)Zoom CX - JAPAN / Voice (Inbound/Outbound)Operational
Voice (Inbound/Outbound)Zoom CX - AUSTRALIA / Voice (Inbound/Outbound)Operational
Voice (Inbound/Outbound)Zoom CX - LATIN AMERICA / Voice (Inbound/Outbound)Operational
MailZoom Mail / MailOperational
Voice AgentZoom Virtual Agent - Global / Voice AgentOperational
Chat AgentZoom Virtual Agent - APAC / Chat AgentOperational
Chat AgentZoom Virtual Agent - AUSTRALIA / Chat AgentOperational
Chat AgentZoom Virtual Agent - EMEA / Chat AgentOperational
Chat AgentZoom Virtual Agent - JAPAN / Chat AgentOperational
Chat AgentZoom Virtual Agent - LATIN AMERICA / Chat AgentOperational
Chat AgentZoom Virtual Agent - NORTH AMERICA / Chat AgentOperational
Microsoft TeamsApps by Zoom / Microsoft TeamsOperational
CoBrowse SDKZoom Build Platform / CoBrowse SDKOperational
MarketplaceZoom Developer Platform / MarketplaceOperational
SMS/MMS (Inbound/Outbound)Zoom Phone - NORTH AMERICA / SMS/MMS (Inbound/Outbound)Operational
Devices (Softphones/Deskphones)Zoom Phone - EMEA / Devices (Softphones/Deskphones)Operational
Devices (Softphones/Deskphones)Zoom Phone - APAC / Devices (Softphones/Deskphones)Operational
Devices (Softphones/Deskphones)Zoom Phone - LATIN AMERICA / Devices (Softphones/Deskphones)Operational
Devices (Softphones/Deskphones)Zoom Phone - JAPAN / Devices (Softphones/Deskphones)Operational
Devices (Softphones/Deskphones)Zoom Phone - HONG KONG/CHINA / Devices (Softphones/Deskphones)Operational
Devices (Softphones/Deskphones)Zoom Phone - AUSTRALIA / Devices (Softphones/Deskphones)Operational
Integration (API/Webhook)Zoom Phone - Global / Integration (API/Webhook)Operational
User Profiles and PresenceZoom Chat / User Profiles and PresenceOperational
Email NotificationsZoom Revenue Accelerator / Email NotificationsOperational
Video (Inbound/Outbound)Zoom CX - NORTH AMERICA / Video (Inbound/Outbound)Operational
ChatbotZoom Support / ChatbotOperational
Desktop Client (Supervisors/Agents)Zoom CX - Global / Desktop Client (Supervisors/Agents)Operational
Video (Inbound/Outbound)Zoom CX - EMEA / Video (Inbound/Outbound)Operational
Video (Inbound/Outbound)Zoom CX - APAC / Video (Inbound/Outbound)Operational
Video (Inbound/Outbound)Zoom CX - JAPAN / Video (Inbound/Outbound)Operational
Video (Inbound/Outbound)Zoom CX - AUSTRALIA / Video (Inbound/Outbound)Operational
Video (Inbound/Outbound)Zoom CX - LATIN AMERICA / Video (Inbound/Outbound)Operational
Zoom SchedulerZoom Mail / Zoom SchedulerOperational
Zoom ClipsOfficial componentOperational
Chat AgentZoom Virtual Agent - Global / Chat AgentOperational
Google WorkspaceApps by Zoom / Google WorkspaceOperational
Zoom AI Services APIZoom Build Platform / Zoom AI Services APIOperational
Web PortalZoom Website / Web PortalOperational
WebhooksZoom Developer Platform / WebhooksOperational
Devices (Softphones/Deskphones)Zoom Phone - NORTH AMERICA / Devices (Softphones/Deskphones)Operational
BYOC - PremisesZoom Phone - EMEA / BYOC - PremisesOperational
BYOC - PremisesZoom Phone - APAC / BYOC - PremisesOperational
BYOC - PremisesZoom Phone - LATIN AMERICA / BYOC - PremisesOperational
BYOC - PremisesZoom Phone - JAPAN / BYOC - PremisesOperational
BYOC - PremisesZoom Phone - HONG KONG/CHINA / BYOC - PremisesOperational
BYOC - PremisesZoom Phone - AUSTRALIA / BYOC - PremisesOperational
File Transfers: File, Video, Pictures, VoiceZoom Chat / File Transfers: File, Video, Pictures, VoiceOperational
Zoom Workspace ReservationZoom Rooms / Zoom Workspace ReservationOperational
ConversationsZoom Revenue Accelerator / ConversationsOperational
Chat (Inbound/Outbound)Zoom CX - NORTH AMERICA / Chat (Inbound/Outbound)Operational
TicketingZoom Support / TicketingMaintenance
Cisco Rooms registered to Zoom PhoneZoom Phone - Global / Cisco Rooms registered to Zoom PhoneOperational
Chat (Inbound/Outbound)Zoom CX - EMEA / Chat (Inbound/Outbound)Operational
Chat (Inbound/Outbound)Zoom CX - APAC / Chat (Inbound/Outbound)Operational
Chat (Inbound/Outbound)Zoom CX - JAPAN / Chat (Inbound/Outbound)Operational
Chat (Inbound/Outbound)Zoom CX - AUSTRALIA / Chat (Inbound/Outbound)Operational
Chat (Inbound/Outbound)Zoom CX - LATIN AMERICA / Chat (Inbound/Outbound)Operational
Web Client (Supervisors/Agents)Zoom CX - Global / Web Client (Supervisors/Agents)Operational
Zoom AICZoom Mail / Zoom AICOperational
Lti ProApps by Zoom / Lti ProOperational
Admin Portal - Agent ProvisionZoom Virtual Agent - Global / Admin Portal - Agent ProvisionOperational
In-Meeting Chat/PollingZoom Meetings / In-Meeting Chat/PollingOperational
BYOC - PremisesZoom Phone - NORTH AMERICA / BYOC - PremisesOperational
Provider ExchangeZoom Phone - EMEA / Provider ExchangeOperational
Provider ExchangeZoom Phone - APAC / Provider ExchangeOperational
Provider ExchangeZoom Phone - LATIN AMERICA / Provider ExchangeOperational
Provider ExchangeZoom Phone - JAPAN / Provider ExchangeOperational
Provider ExchangeZoom Phone - HONG KONG/CHINA / Provider ExchangeOperational
Provider ExchangeZoom Phone - AUSTRALIA / Provider ExchangeOperational
Archive Message: Archiving IM message with Third-parties and Email NotificationsZoom Chat / Archive Message: Archiving IM message with Third-parties and Email NotificationsOperational
RecordingsZoom Revenue Accelerator / RecordingsOperational
SMS/MMS (Inbound/Outbound)Zoom CX - NORTH AMERICA / SMS/MMS (Inbound/Outbound)Operational
Zoom CX - Global21 componentsOperational
Web ClientZoom Website / Web ClientOperational
Phone SupportZoom Support / Phone SupportOperational
Polycom Rooms registered to Zoom PhoneZoom Phone - Global / Polycom Rooms registered to Zoom PhoneOperational
Developer Documentation WebsiteZoom Developer Platform / Developer Documentation WebsiteOperational
3rd Party Messaging/Social (Inbound/Outbound)Zoom CX - EMEA / 3rd Party Messaging/Social (Inbound/Outbound)Operational
3rd Party Messaging/Social (Inbound/Outbound)Zoom CX - APAC / 3rd Party Messaging/Social (Inbound/Outbound)Operational
3rd Party Messaging/Social (Inbound/Outbound)Zoom CX - JAPAN / 3rd Party Messaging/Social (Inbound/Outbound)Operational
3rd Party Messaging/Social (Inbound/Outbound)Zoom CX - AUSTRALIA / 3rd Party Messaging/Social (Inbound/Outbound)Operational
3rd Party Messaging/Social (Inbound/Outbound)Zoom CX - LATIN AMERICA / 3rd Party Messaging/Social (Inbound/Outbound)Operational
Zoom Visitor ManagementZoom Rooms / Zoom Visitor ManagementOperational
Mobile Client (Agents)Zoom CX - Global / Mobile Client (Agents)Operational
Epic FHIRApps by Zoom / Epic FHIROperational
Admin Portal - Knowledge BaseZoom Virtual Agent - Global / Admin Portal - Knowledge BaseOperational
Provider ExchangeZoom Phone - NORTH AMERICA / Provider ExchangeOperational
Emergency CallingZoom Phone - EMEA / Emergency CallingOperational
Emergency CallingZoom Phone - APAC / Emergency CallingOperational
Emergency CallingZoom Phone - LATIN AMERICA / Emergency CallingOperational
Emergency CallingZoom Phone - JAPAN / Emergency CallingOperational
Emergency CallingZoom Phone - HONG KONG/CHINA / Emergency CallingOperational
Emergency CallingZoom Phone - AUSTRALIA / Emergency CallingOperational
SearchZoom Chat / SearchOperational
Zoom RoomsZoom Website / Zoom RoomsOperational
Zoom CommunityZoom Support / Zoom CommunityOperational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)Zoom CX - Global / 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)Operational
Zoom CX - APAC12 componentsOperational
Calling (Inbound/Outbound)Zoom Phone - Global / Calling (Inbound/Outbound)Operational
3rd Party Messaging/Social (Inbound/Outbound)Zoom CX - NORTH AMERICA / 3rd Party Messaging/Social (Inbound/Outbound)Operational
Email (Inbound/Outbound)Zoom CX - EMEA / Email (Inbound/Outbound)Operational
Email (Inbound/Outbound)Zoom CX - APAC / Email (Inbound/Outbound)Operational
Email (Inbound/Outbound)Zoom CX - JAPAN / Email (Inbound/Outbound)Operational
Email (Inbound/Outbound)Zoom CX - AUSTRALIA / Email (Inbound/Outbound)Operational
Email (Inbound/Outbound)Zoom CX - LATIN AMERICA / Email (Inbound/Outbound)Operational
Recording TranscriptionZoom Revenue Accelerator / Recording TranscriptionOperational
Microsoft OneDrive for OrganizationsApps by Zoom / Microsoft OneDrive for OrganizationsOperational
Admin Portal - Reporting ServiceZoom Virtual Agent - Global / Admin Portal - Reporting ServiceOperational
Workspace Reservation Dashboard & ReportingZoom Rooms / Workspace Reservation Dashboard & ReportingOperational
Emergency CallingZoom Phone - NORTH AMERICA / Emergency CallingOperational
Recording ServiceZoom Phone - EMEA / Recording ServiceOperational
Recording ServiceZoom Phone - APAC / Recording ServiceOperational
Recording ServiceZoom Phone - LATIN AMERICA / Recording ServiceOperational
Recording ServiceZoom Phone - JAPAN / Recording ServiceOperational
Recording ServiceZoom Phone - HONG KONG/CHINA / Recording ServiceOperational
Recording ServiceZoom Phone - AUSTRALIA / Recording ServiceOperational
Cloud RecordingZoom Developer Platform / Cloud RecordingOperational
Integrations/Calendar/Plug-In/Add-InZoom Website / Integrations/Calendar/Plug-In/Add-InOperational
Reporting ServiceZoom CX - Global / Reporting ServiceOperational
Zoom CX - AUSTRALIA13 componentsOperational
Zoom Phone Node ServiceZoom Phone - Global / Zoom Phone Node ServiceOperational
Zoom AIZoom Chat / Zoom AIOperational
Email (Inbound/Outbound)Zoom CX - NORTH AMERICA / Email (Inbound/Outbound)Operational
Outbound DialersZoom CX - EMEA / Outbound DialersOperational
Outbound DialersZoom CX - APAC / Outbound DialersOperational
Outbound DialersZoom CX - JAPAN / Outbound DialersOperational
Outbound DialersZoom CX - AUSTRALIA / Outbound DialersOperational
Outbound DialersZoom CX - LATIN AMERICA / Outbound DialersOperational
Admin Portal - OthersZoom Virtual Agent - Global / Admin Portal - OthersOperational
TranscriptionZoom Revenue Accelerator / TranscriptionOperational
TranslationZoom Rooms / TranslationOperational
EllkayApps by Zoom / EllkayOperational
Chat SupportZoom Support / Chat SupportOperational
ArchivingZoom Meetings / ArchivingOperational
Recording ServiceZoom Phone - NORTH AMERICA / Recording ServiceOperational
DashboardZoom Developer Platform / DashboardOperational
Zoom Learning CenterZoom Website / Zoom Learning CenterOperational
Developer Platform (APIs/Webhooks)Zoom CX - Global / Developer Platform (APIs/Webhooks)Operational
Zoom CX - EMEA12 componentsOperational
Outbound DialersZoom CX - NORTH AMERICA / Outbound DialersOperational
Remote ControlZoom CX - EMEA / Remote ControlOperational
Remote ControlZoom CX - APAC / Remote ControlOperational
Remote ControlZoom CX - JAPAN / Remote ControlOperational
Remote ControlZoom CX - AUSTRALIA / Remote ControlOperational
Remote ControlZoom CX - LATIN AMERICA / Remote ControlOperational
SMSZoom Phone - Global / SMSOperational
Profile CardZoom Chat / Profile CardOperational
SMS/MMS (Inbound/Outbound)Zoom Phone - AUSTRALIA / SMS/MMS (Inbound/Outbound)Operational
SMS/MMS (Inbound/Outbound)Zoom Phone - EMEA / SMS/MMS (Inbound/Outbound)Operational
TranscriptionZoom Virtual Agent - Global / TranscriptionOperational
Hardware PhoneZoom Phone - APAC / Hardware PhoneOperational
TranscriptionZoom Rooms / TranscriptionOperational
Zoom Support PortalZoom Support / Zoom Support PortalOperational
AnalyticsZoom Revenue Accelerator / AnalyticsOperational
Live TranscriptionZoom Meetings / Live TranscriptionOperational
Calling OutZoom Developer Platform / Calling OutOperational
Developer Platform (SDKs)Zoom CX - Global / Developer Platform (SDKs)Operational
Zoom CX - JAPAN11 componentsOperational
Remote ControlZoom CX - NORTH AMERICA / Remote ControlOperational
AI Expert AssistZoom CX - EMEA / AI Expert AssistOperational
AI Expert AssistZoom CX - APAC / AI Expert AssistOperational
AI Expert AssistZoom CX - JAPAN / AI Expert AssistOperational
AI Expert AssistZoom CX - AUSTRALIA / AI Expert AssistOperational
AI Expert AssistZoom CX - LATIN AMERICA / AI Expert AssistOperational
Zoom AICZoom Phone - Global / Zoom AICOperational
Zoom WebsiteZoom Website / Zoom WebsiteOperational
Hardware PhoneZoom Phone - NORTH AMERICA / Hardware PhoneOperational
Live TranscriptionZoom Phone - AUSTRALIA / Live TranscriptionOperational
Scheduling DisplaysZoom Rooms / Scheduling DisplaysOperational
Native PSTNZoom Phone - APAC / Native PSTNOperational
Native PSTNZoom Phone - EMEA / Native PSTNOperational
Zoom Learning CenterZoom Support / Zoom Learning CenterOperational
AccountsZoom Revenue Accelerator / AccountsOperational
Closed CaptioningZoom Meetings / Closed CaptioningOperational
Recording ServiceZoom CX - EMEA / Recording ServiceOperational
Recording ServiceZoom CX - APAC / Recording ServiceOperational
Recording ServiceZoom CX - JAPAN / Recording ServiceOperational
Recording ServiceZoom CX - AUSTRALIA / Recording ServiceOperational
Zoom CX - LATIN AMERICA10 componentsOperational
Recording ServiceZoom CX - LATIN AMERICA / Recording ServiceOperational
AI Expert AssistZoom CX - NORTH AMERICA / AI Expert AssistOperational
PSTNZoom Phone - Global / PSTNOperational
Zoom Workforce ManagementZoom CX - Global / Zoom Workforce ManagementOperational
Carrier PlatformZoom Phone - APAC / Carrier PlatformOperational
Carrier PlatformZoom Phone - EMEA / Carrier PlatformOperational
Zoom HomepageZoom Website / Zoom HomepageOperational
PeopleZoom Revenue Accelerator / PeopleOperational
Zoom CX - NORTH AMERICA13 componentsOperational
Recording ServiceZoom CX - NORTH AMERICA / Recording ServiceOperational
BYOC - PremisesZoom CX - EMEA / BYOC - PremisesOperational
BYOC - PremisesZoom CX - JAPAN / BYOC - PremisesOperational
BYOC - PremisesZoom CX - AUSTRALIA / BYOC - PremisesOperational
SMSZoom CX - Global / SMSOperational
Voicemail/Recording/Call LogZoom Phone - Global / Voicemail/Recording/Call LogOperational
VoicemailZoom CX - APAC / VoicemailOperational
Zoom ProductsZoom Website / Zoom ProductsOperational
TeamsZoom Revenue Accelerator / TeamsOperational
Live StreamingZoom Meetings / Live StreamingOperational
Zoom Developer Platform8 componentsOperational
BYOC - PremisesZoom CX - NORTH AMERICA / BYOC - PremisesOperational
PSTNZoom CX - Global / PSTNOperational
Zoom PhoneZoom Phone - Global / Zoom PhoneOperational
CobrowseZoom CX - EMEA / CobrowseOperational
SMS (Inbound/Outbound)Zoom CX - AUSTRALIA / SMS (Inbound/Outbound)Operational
TranscriptionZoom CX - APAC / TranscriptionOperational
Contact SalesZoom Website / Contact SalesOperational
CoachingZoom Revenue Accelerator / CoachingOperational
Meeting Dial-in/TelephonyZoom Meetings / Meeting Dial-in/TelephonyOperational
Provider Exchange (PEX)Zoom CX - Global / Provider Exchange (PEX)Operational
Zoom CanvasOfficial componentOperational
Devices (Softphones/Deskphones)Zoom Phone - Global / Devices (Softphones/Deskphones)Operational
CobrowseZoom CX - NORTH AMERICA / CobrowseOperational
TranscriptionZoom CX - AUSTRALIA / TranscriptionOperational
ScoringZoom Revenue Accelerator / ScoringOperational
Zoom Conference Room ConnectorZoom Meetings / Zoom Conference Room ConnectorOperational
Zoom EventsOfficial componentOperational
BYOCZoom CX - Global / BYOCOperational
TranscriptionZoom Phone - Global / TranscriptionOperational
Coaching Activity TrackerZoom Revenue Accelerator / Coaching Activity TrackerOperational
RecordingZoom Meetings / RecordingOperational
Zoom Mail4 componentsOperational
Zoom AICZoom CX - Global / Zoom AICOperational
PCI IntegrationZoom Phone - Global / PCI IntegrationOperational
AI Role PlayZoom Revenue Accelerator / AI Role PlayOperational
Zoom Meetings20 componentsOperational
Zoom Meeting InviteZoom Meetings / Zoom Meeting InviteOperational
Video EngagementZoom CX - Global / Video EngagementOperational
Ask ZRAZoom Revenue Accelerator / Ask ZRAOperational
SIP Connected Audio (SCA)Zoom Meetings / SIP Connected Audio (SCA)Operational
My NotesOfficial componentOperational
TranscriptionZoom CX - Global / TranscriptionOperational
ForecastZoom Revenue Accelerator / ForecastOperational
Zoom Phone - Global15 componentsOperational
Zoom for IntuneZoom Meetings / Zoom for IntuneOperational
PCI IntegrationZoom CX - Global / PCI IntegrationOperational
EngageZoom Revenue Accelerator / EngageOperational
Zoom Phone - APAC10 componentsOperational
CX InsightZoom CX - Global / CX InsightOperational
Zoom WebinarsZoom Meetings / Zoom WebinarsOperational
Zoom Phone - AUSTRALIA9 componentsOperational
CobrowseZoom CX - Global / CobrowseOperational
Zoom Phone - EMEA10 componentsOperational
Zoom AIZoom Meetings / Zoom AIOperational
3rd Party Messaging/Social (Inbound/Outbound)Zoom CX - Global / 3rd Party Messaging/Social (Inbound/Outbound)Operational
Zoom Phone - HONG KONG/CHINA7 componentsOperational
SMS (Send meeting invite via SMS)Zoom Meetings / SMS (Send meeting invite via SMS)Operational
Zoom Phone - JAPAN7 componentsOperational
PSTNZoom Meetings / PSTNOperational
Zoom Phone - LATIN AMERICA7 componentsOperational
Meeting Dial-out/TelephonyZoom Meetings / Meeting Dial-out/TelephonyOperational
Zoom Phone - NORTH AMERICA9 componentsOperational
AI Image GenerationZoom Meetings / AI Image GenerationOperational
Zoom Revenue Accelerator18 componentsOperational
Real Time Media Streams (RTMS)Zoom Meetings / Real Time Media Streams (RTMS)Operational
Zoom Rooms8 componentsOperational
Zoom Webinars Plus and EventsZoom Meetings / Zoom Webinars Plus and EventsOperational
Zoom SubscriptionsOfficial componentOperational
Zoom Support8 componentsMaintenance
Zoom Website11 componentsOperational
Zoom Workforce ManagementOfficial componentOperational
Zoom SurveyOfficial componentOperational
Clinical NotesOfficial componentOperational
Zoom TasksOfficial componentOperational
Zoom Video ManagementOfficial componentOperational
Zoom Virtual Agent - Global8 componentsOperational
Zoom Virtual Agent - APAC2 componentsOperational
Zoom Virtual Agent - AUSTRALIA2 componentsOperational
Zoom Virtual Agent - EMEA2 componentsOperational
Zoom Virtual Agent - JAPAN2 componentsOperational
Zoom Virtual Agent - LATIN AMERICA2 componentsOperational
Zoom Virtual Agent - NORTH AMERICA2 componentsOperational
Apps by Zoom7 componentsOperational
Zoom Build Platform3 componentsOperational
Zoom HubOfficial componentOperational
Zoom Quality ManagementOfficial componentOperational
Zoom Workflows1 componentsOperational
Zoom PaperOfficial componentOperational
Zoom SlidesOfficial componentOperational
Zoom SheetsOfficial componentOperational
ZoomMateOfficial componentOperational
Zoom NodeOfficial componentOperational
Zoom WhiteboardOfficial componentOperational

2 of 301 affected

Official incident text

Zoom will perform service maintenance at our CA01-YYZ1 Data Center starting at 5:00 PM Pacific on September 17, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the CA01-YVR1 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

24 updates
  1. Scheduled

    Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on November 7, 2026: VDI plugin Zoom Phone Local Survivability (ZPLS) module Meeting SDK (Web) All other clients and plugins not listed here will maintain the same version requirements as the August 2026 enforcement. For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130 To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5

  2. Scheduled

    The published IP range for Zoom Meeting and Zoom Phone services has been updated from 192.204.12.0/22 to 192.204.12.0/23. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation. Mask change for Zoom Phone and Zoom Meetings service: 192.204.12.0/22 changed to 192.204.12.0/23 In addition, Zoom has updated the published IP range files to remove redundant entries that were fully contained within larger, overlapping subnet blocks for the Zoom Phone and ZoomCDN. This does not introduce any new IP ranges or remove any active ranges from service. The following adjustments have been made: ZoomPhone.txt: Two redundant entries, 173.231.92.0/24 and 173.231.94.0/24, were removed, as both are fully contained within the existing 173.231.80.0/20 range already listed in the same file. ZoomCDN-IPv6.txt: Two adjacent entries, 2407:30c0:180::/48 and 2407:30c0:181::/48, were consolidated into a single 2407:30c0:180::/47. While the ranges have been consolidated for the ZoomPhone.txt file, additional files have been generated for the individual Zoom Phone rules, specifically: ZoomPhone-TCP443.txt ZoomPhone-TCP5091.txt ZoomPhone-TCP390.txt ZoomPhone-UDP3478.txt ZoomPhone-UDP20000-64000.txt These updates have no operational impact. Network administrators do not need to take any action unless they maintain custom scripts or automation that reference the previous redundant entries We have also updated the Zoom CRC JSON file to reflect the current domains utilized for joining Zoom Meetings. For a complete list, please see: https://assets.zoom.us/docs/ipranges/Zoom.txt https://assets.zoom.us/docs/ipranges/ZoomMeetings.txt https://assets.zoom.us/docs/ipranges/ZoomPhone.txt https://assets.zoom.us/docs/ipranges/ZoomPhone-TCP443.txt https://assets.zoom.us/docs/ipranges/ZoomPhone-TCP5091.txt https://assets.zoom.us/docs/ipranges/ZoomPhone-TCP390.txt https://assets.zoom.us/docs/ipranges/ZoomPhone-UDP3478.txt http…

  3. Scheduled

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

  4. Scheduled

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

  5. Scheduled

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

  6. Scheduled

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

  7. Scheduled

    Zoom Phone users registered to the India (Mumbai) Data Center will be automatically registered in an alternative datacenter (Hyderabad) starting at 25th September 2026 04:30 AM PDT (5:00 PM IST on 25th September 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Hyderabad) Data Center in addition to the India (Mumbai) Data Center. During the maintenance window, connectivity to Zoom’s Mumbai Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Hyderabad) Data Center. Traffic will continue to be routed through the Zoom's India (Mumbai) Data Center once the maintenance is completed. For customers that use hardware phones, refer to this link for the devices support the alternative datacenter process as described above: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061373#h_01GNZ783VT6YXHES8NSXBA5M9A

  8. Scheduled

    We will be performing scheduled maintenance to upgrade our Push Notification Service. No operational impact is expected. This maintenance includes the following enhancements and improvements: - Activity center enhancement - Deployment process enhancement All services are expected to operate normally during the maintenance window.

  9. Scheduled

    Zoom will perform service maintenance at our US East (IAD9 / IAD10)) Data Center starting at 5:00 PM Pacific on October 2nd, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the other side sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

  10. Scheduled

    Zoom will perform service maintenance at our EU01-AMS2 Data Center starting at 9:00 AM Pacific on September 28, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the EU01-FRA2 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

  11. Scheduled

    Zoom will perform service maintenance at our EU02-AMS4 Data Center starting at 9:00 AM Pacific on September 21, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the EU02-FRA4 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

  12. In Progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  13. Scheduled

    We will be performing maintenance on http://support.zoom.com/. Users may experience issues with the search function during the maintenance window.

  14. Scheduled

    We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes the ability to access Zoom recordings directly from Epic patient records. There is no operational impact. All services will be available during this scheduled update.

  15. Scheduled

    We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes virtual agent performance testing and monitoring capabilities. There is no operational impact. All services will be available during this scheduled update.

  16. Scheduled

    Zoom will perform service maintenance at our CA01-YYZ1 Data Center starting at 5:00 PM Pacific on September 17, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the CA01-YVR1 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

  17. Scheduled

    Zoom will perform service maintenance at our CA01-YVR1 Data Center starting at 5:00 PM Pacific on September 21, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the CA01-YYZ1sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

  18. Scheduled

    We will be providing an update to Zoom Phone - Japan SIP zones in Tokyo and Osaka. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes credential rotation for Zoom Phone Corporate Directory. There is no operational impact. All services will be available during this scheduled update.

  19. Scheduled

    We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes credential rotation for Zoom Phone Corporate Directory. There is no operational impact. All services will be available during this scheduled update.

  20. Scheduled

    Zoom will perform service maintenance at our NRT3 Data Center starting at 9:00 AM Pacific on October 5, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the KIX3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

  21. Scheduled

    Zoom will perform service maintenance at our SIN3 Data Center starting at 9:00 AM Pacific on October 8, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the NRT3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

  22. Scheduled

    Zoom Phone users registered to the India (Hyderabad) Data Center will be automatically registered in an alternative Data Center (Mumbai) starting at 09th October 2026 04:30 AM PDT (5:00 PM IST on 09th October 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Mumbai) Data Center in addition to the India (Hyderabad) Data Center. During the maintenance window, connectivity to Zoom’s Hyderabad Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Mumbai) Data Center. Traffic will continue to be routed through the Zoom's India (Hyderabad) Data Center once the maintenance is completed. For customers that use hardware phones, refer to this link for the devices support the alternative datacenter process as described above: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061373#h_01GNZ783VT6YXHES8NSXBA5M9A

  23. Scheduled

    Maintenance will begin as scheduled in 60 minutes.

  24. In Progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.