Live status / Developer tools

Check Point has a confirmed service-wide outage.

Check Point has a confirmed service-wide outage according to its official source.

Signal updated 7d ago · Sep 10, 2026, 7:30 AM UTC

OutageOfficial signal: major

Current incident · started Mar 2, 2026, 7:00 AM UTC

UAE Infinity Portal Outage

Due to Infrastructure issues in AWS UAE region, Infinity Portal customers in UAE data residency may experience degraded service and difficulties. We are working to mitigate that.

Affected surface

Components

307 components
UserCenter / PMAPCheck Point Web Sites / UserCenter / PMAPOperational
ThreatCloud EU RegionThreatCloud AI / ThreatCloud EU RegionOperational
Check Point Web Sites4 componentsOperational
Check Point Portal EU RegionCheck Point Portal / Check Point Portal EU RegionOperational
Check Point Endpoint Security - EU RegionCheck Point Endpoint Security / Check Point Endpoint Security - EU RegionOperational
Check Point Mobile Security (Sandblast Mobile)Check Point Mobile Security / Check Point Mobile Security (Sandblast Mobile)Operational
Harmony Connect - Roaming users to Internet AccessHarmony Connect / Harmony Connect - Roaming users to Internet AccessOperational
Check Point Smart-1 Cloud Security Management - EU RegionCheck Point Smart-1 Cloud Security Management / Check Point Smart-1 Cloud Security Management - EU RegionOperational
SandBlast Threat Emulation Cloud - Dublin, IrelandThreatCloud AI / SandBlast Threat Emulation Cloud - Dublin, IrelandOperational
Check Point Next Cloud EU RegionCheck Point Next Cloud / Check Point Next Cloud EU RegionOperational
Spark Management Portal - EU RegionCheck Point Spark Management / Spark Management Portal - EU RegionOperational
CloudGuard - US RegionCheck Point CNAPP / CloudGuard - US RegionOperational
IoT Security EU RegionIoT Security / IoT Security EU RegionOperational
Check Point NDR - EU RegionCheck Point NDR / Check Point NDR - EU RegionOperational
Check Point SD-WAN - EU RegionCheck Point SD-WAN / Check Point SD-WAN - EU RegionOperational
Connection – EU RegionCheck Point Services for Managed Firewall – Connection / Connection – EU RegionOperational
Remote API Access – EU RegionCheck Point Services for Managed Firewall - Remote API Access / Remote API Access – EU RegionOperational
Configuration Sharing - EU RegionCheck Point Services for Managed Firewall - Configuration Sharing / Configuration Sharing - EU RegionOperational
Check Point XDR EU RegionCheck Point XDR / Check Point XDR EU RegionOperational
Infinity Playblocks - EU RegionCheck Point Playblocks / Infinity Playblocks - EU RegionOperational
API EngineCheck Point SASE Services - US Data Residency / API EngineOperational
API EngineCheck Point SASE Services - EU Data Residency / API EngineOperational
AtlantaCheck Point SASE Regions / AtlantaOperational
Check Point SAAS Protect - US RegionCheck Point SAAS Protect / Check Point SAAS Protect - US RegionOperational
Network Security Management - Policy Insights - EU RegionNetwork Security Management - Policy Insights / Network Security Management - Policy Insights - EU RegionOperational
API EngineCheck Point SASE Services - India Data Residency / API EngineOperational
API EngineCheck Point SASE Services - Australia Data Residency / API EngineOperational
Identity and Trust - EU RegionCheck Point Identity / Identity and Trust - EU RegionOperational
Lakera Guard PlatformCheck Point AI Security (Lakera Guard) / Lakera Guard PlatformOperational
WAF & Application Security Management – US RegionCheck Point WAF - Application Security / WAF & Application Security Management – US RegionOperational
Check Point Workforce AI Security EU RegionCheck Point Workforce AI Security / Check Point Workforce AI Security EU RegionOperational
Check Point Portal16 componentsOutage
Check Point Portal US RegionCheck Point Portal / Check Point Portal US RegionOperational
SandBlast Threat Emulation Cloud - North Virginia, USAThreatCloud AI / SandBlast Threat Emulation Cloud - North Virginia, USAOperational
Spark Management Portal - US RegionCheck Point Spark Management / Spark Management Portal - US RegionOperational
Check Point Smart-1 Cloud Security Management – US RegionCheck Point Smart-1 Cloud Security Management / Check Point Smart-1 Cloud Security Management – US RegionOperational
CloudGuard - EU - Ireland RegionCheck Point CNAPP / CloudGuard - EU - Ireland RegionOperational
Check Point Next Cloud US RegionCheck Point Next Cloud / Check Point Next Cloud US RegionOperational
IoT Security US RegionIoT Security / IoT Security US RegionOperational
Check Point Endpoint Security - US RegionCheck Point Endpoint Security / Check Point Endpoint Security - US RegionOperational
Check Point Mobile Security - EU RegionCheck Point Mobile Security / Check Point Mobile Security - EU RegionOperational
Check Point NDR - Canada RegionCheck Point NDR / Check Point NDR - Canada RegionOperational
Harmony Connect - Roaming users Network Remote AccessHarmony Connect / Harmony Connect - Roaming users Network Remote AccessOperational
Check Point SD-WAN - US RegionCheck Point SD-WAN / Check Point SD-WAN - US RegionOperational
Connection – US RegionCheck Point Services for Managed Firewall – Connection / Connection – US RegionOperational
Remote API Access - US RegionCheck Point Services for Managed Firewall - Remote API Access / Remote API Access - US RegionOperational
Configuration Sharing - US RegionCheck Point Services for Managed Firewall - Configuration Sharing / Configuration Sharing - US RegionOperational
Check Point XPR - US RegionCheck Point XDR / Check Point XPR - US RegionOperational
Infinity Playblocks - US RegionCheck Point Playblocks / Infinity Playblocks - US RegionOperational
Device Posture CheckCheck Point SASE Services - US Data Residency / Device Posture CheckOperational
Device Posture CheckCheck Point SASE Services - EU Data Residency / Device Posture CheckOperational
Atlanta 2Check Point SASE Regions / Atlanta 2Operational
Check Point SAAS Protect - EU RegionCheck Point SAAS Protect / Check Point SAAS Protect - EU RegionOperational
Network Security Management - Policy Insights - US RegionNetwork Security Management - Policy Insights / Network Security Management - Policy Insights - US RegionOperational
Device Posture CheckCheck Point SASE Services - India Data Residency / Device Posture CheckOperational
Device Posture CheckCheck Point SASE Services - Australia Data Residency / Device Posture CheckOperational
Identity and Trust - US RegionCheck Point Identity / Identity and Trust - US RegionOperational
ThreatCloud US RegionThreatCloud AI / ThreatCloud US RegionOperational
Lakera Guard API (EU)Check Point AI Security (Lakera Guard) / Lakera Guard API (EU)Operational
WAF & Application Security Management - EU RegionCheck Point WAF - Application Security / WAF & Application Security Management - EU RegionOperational
Check Point Workforce AI Security US RegionCheck Point Workforce AI Security / Check Point Workforce AI Security US RegionOperational
Check Point BeyondCheck Point Web Sites / Check Point BeyondOperational
Check Point Portal AU RegionCheck Point Portal / Check Point Portal AU RegionOperational
SandBlast Threat Emulation Cloud - Sydney, AustraliaThreatCloud AI / SandBlast Threat Emulation Cloud - Sydney, AustraliaOperational
Check Point Smart-1 Cloud Security Management – AU RegionCheck Point Smart-1 Cloud Security Management / Check Point Smart-1 Cloud Security Management – AU RegionOperational
CloudGuard - AP1 - Singapore RegionCheck Point CNAPP / CloudGuard - AP1 - Singapore RegionOperational
Check Point Endpoint Security – APAC RegionCheck Point Endpoint Security / Check Point Endpoint Security – APAC RegionOperational
Spark Management Portal - India RegionCheck Point Spark Management / Spark Management Portal - India RegionOperational
Check Point Mobile Security - US RegionCheck Point Mobile Security / Check Point Mobile Security - US RegionOperational
Harmony Connect - Roaming users Application Remote AccessHarmony Connect / Harmony Connect - Roaming users Application Remote AccessOperational
Connection - APAC RegionCheck Point Services for Managed Firewall – Connection / Connection - APAC RegionOperational
Remote API Access - APAC RegionCheck Point Services for Managed Firewall - Remote API Access / Remote API Access - APAC RegionOperational
Check Point XDR Threat Hunting EU RegionCheck Point XDR / Check Point XDR Threat Hunting EU RegionOperational
Check Point Next Cloud AU RegionCheck Point Next Cloud / Check Point Next Cloud AU RegionOperational
IoT Security AU RegionIoT Security / IoT Security AU RegionOperational
Check Point SD-WAN - AU RegionCheck Point SD-WAN / Check Point SD-WAN - AU RegionOperational
Infrastructure ProvisioningCheck Point SASE Services - US Data Residency / Infrastructure ProvisioningOperational
Infrastructure ProvisioningCheck Point SASE Services - EU Data Residency / Infrastructure ProvisioningOperational
AshburnCheck Point SASE Regions / AshburnOperational
Check Point SAAS Protect - CA RegionCheck Point SAAS Protect / Check Point SAAS Protect - CA RegionOperational
Infrastructure ProvisioningCheck Point SASE Services - India Data Residency / Infrastructure ProvisioningOperational
Check Point SASE Services - Australia Data Residency8 componentsOperational
Infrastructure ProvisioningCheck Point SASE Services - Australia Data Residency / Infrastructure ProvisioningOperational
ThreatCloud Canada RegionThreatCloud AI / ThreatCloud Canada RegionOperational
Infinity Playblocks - IN RegionCheck Point Playblocks / Infinity Playblocks - IN RegionOperational
Identity and Trust - India RegionCheck Point Identity / Identity and Trust - India RegionOperational
Lakera Guard API (APAC)Check Point AI Security (Lakera Guard) / Lakera Guard API (APAC)Operational
WAF & Application Security Management – CA RegionCheck Point WAF - Application Security / WAF & Application Security Management – CA RegionOperational
Network Security Management - Policy Insights - India RegionNetwork Security Management - Policy Insights / Network Security Management - Policy Insights - India RegionOperational
Support CenterCheck Point Web Sites / Support CenterOperational
Check Point Portal Canada RegionCheck Point Portal / Check Point Portal Canada RegionOperational
CloudGuard - AP2 - Australia RegionCheck Point CNAPP / CloudGuard - AP2 - Australia RegionOperational
Check Point Mobile Security - AU RegionCheck Point Mobile Security / Check Point Mobile Security - AU RegionOperational
Harmony Connect - Branch to Internet AccessHarmony Connect / Harmony Connect - Branch to Internet AccessOperational
Check Point XDR Threat Hunting US RegionCheck Point XDR / Check Point XDR Threat Hunting US RegionOperational
Check Point Next Cloud IN RegionCheck Point Next Cloud / Check Point Next Cloud IN RegionOperational
SandBlast Threat Emulation Cloud - Montréal, Québec, CanadaThreatCloud AI / SandBlast Threat Emulation Cloud - Montréal, Québec, CanadaOperational
Check Point Endpoint Security - UAE RegionCheck Point Endpoint Security / Check Point Endpoint Security - UAE RegionOperational
Check Point Smart-1 Cloud Security Management - IN RegionCheck Point Smart-1 Cloud Security Management / Check Point Smart-1 Cloud Security Management - IN RegionOperational
Management Web-ConsoleCheck Point SASE Services - US Data Residency / Management Web-ConsoleOperational
Check Point SASE Services - EU Data Residency8 componentsOperational
Management Web-ConsoleCheck Point SASE Services - EU Data Residency / Management Web-ConsoleOperational
Ashburn 2Check Point SASE Regions / Ashburn 2Operational
Spark Management Portal - Australia RegionCheck Point Spark Management / Spark Management Portal - Australia RegionOperational
Management Web-ConsoleCheck Point SASE Services - India Data Residency / Management Web-ConsoleOperational
Management Web-ConsoleCheck Point SASE Services - Australia Data Residency / Management Web-ConsoleOperational
ThreatCloud UAE RegionThreatCloud AI / ThreatCloud UAE RegionOperational
Infinity Playblocks - CA RegionCheck Point Playblocks / Infinity Playblocks - CA RegionOperational
Lakera Guard API (US)Check Point AI Security (Lakera Guard) / Lakera Guard API (US)Operational
WAF & Application Security Management – IN RegionCheck Point WAF - Application Security / WAF & Application Security Management – IN RegionOperational
Identity and Trust - Australia RegionCheck Point Identity / Identity and Trust - Australia RegionOperational
Network Security Management - Policy Insights - Australia RegionNetwork Security Management - Policy Insights / Network Security Management - Policy Insights - Australia RegionOperational
CloudGuard - AP3 - India RegionCheck Point CNAPP / CloudGuard - AP3 - India RegionOperational
Check Point Mobile Security - CA RegionCheck Point Mobile Security / Check Point Mobile Security - CA RegionOperational
Harmony Connect - Branch Network Remote AccessHarmony Connect / Harmony Connect - Branch Network Remote AccessOperational
Check Point XDR Threat Hunting India RegionCheck Point XDR / Check Point XDR Threat Hunting India RegionOperational
Check Point Portal UAE RegionCheck Point Portal / Check Point Portal UAE RegionOutage
SandBlast Threat Emulation Cloud - Dubai, UAEThreatCloud AI / SandBlast Threat Emulation Cloud - Dubai, UAEOperational
Check Point Endpoint Security - India RegionCheck Point Endpoint Security / Check Point Endpoint Security - India RegionOperational
Networking and RoutingCheck Point SASE Services - US Data Residency / Networking and RoutingOperational
Networking and RoutingCheck Point SASE Services - EU Data Residency / Networking and RoutingOperational
BostonCheck Point SASE Regions / BostonOperational
Check Point public web siteCheck Point Web Sites / Check Point public web siteOperational
Check Point SASE Services - India Data Residency8 componentsOperational
Networking and RoutingCheck Point SASE Services - India Data Residency / Networking and RoutingOperational
Networking and RoutingCheck Point SASE Services - Australia Data Residency / Networking and RoutingOperational
ThreatCloud India RegionThreatCloud AI / ThreatCloud India RegionOperational
Infinity Playblocks - AU RegionCheck Point Playblocks / Infinity Playblocks - AU RegionOperational
WAF & Application Security Management – AU RegionCheck Point WAF - Application Security / WAF & Application Security Management – AU RegionOperational
Identity and Trust - Canada RegionCheck Point Identity / Identity and Trust - Canada RegionOperational
SandBlast Threat Emulation Cloud - Ningxia, ChinaThreatCloud AI / SandBlast Threat Emulation Cloud - Ningxia, ChinaOperational
Check Point Portal UK RegionCheck Point Portal / Check Point Portal UK RegionOperational
CloudGuard - CACE - Canada RegionCheck Point CNAPP / CloudGuard - CACE - Canada RegionOperational
Check Point Mobile Security - UK RegionCheck Point Mobile Security / Check Point Mobile Security - UK RegionOperational
Harmony Connect - Management Portal EU RegionHarmony Connect / Harmony Connect - Management Portal EU RegionOperational
Check Point XDR Threat Hunting UK RegionCheck Point XDR / Check Point XDR Threat Hunting UK RegionOperational
Traffic Processing PoP (SaaS) – North America – VirginiaCheck Point WAF - Application Security / Traffic Processing PoP (SaaS) – North America – VirginiaOperational
Check Point SASE Services - US Data Residency8 componentsOperational
Secure Web GatewayCheck Point SASE Services - US Data Residency / Secure Web GatewayOperational
Secure Web GatewayCheck Point SASE Services - EU Data Residency / Secure Web GatewayOperational
Chicago 1Check Point SASE Regions / Chicago 1Operational
Secure Web GatewayCheck Point SASE Services - India Data Residency / Secure Web GatewayOperational
Secure Web GatewayCheck Point SASE Services - Australia Data Residency / Secure Web GatewayOperational
ThreatCloud UK RegionThreatCloud AI / ThreatCloud UK RegionOperational
Check Point Smart-1 Cloud Security Management - Canada RegionCheck Point Smart-1 Cloud Security Management / Check Point Smart-1 Cloud Security Management - Canada RegionOperational
SandBlast Threat Emulation Cloud - London, UKThreatCloud AI / SandBlast Threat Emulation Cloud - London, UKOperational
Check Point Portal India RegionCheck Point Portal / Check Point Portal India RegionOperational
Harmony Connect - Management Portal Australia RegionHarmony Connect / Harmony Connect - Management Portal Australia RegionOperational
Check Point Mobile Security - IN RegionCheck Point Mobile Security / Check Point Mobile Security - IN RegionOperational
Check Point XDR Threat Hunting AUS RegionCheck Point XDR / Check Point XDR Threat Hunting AUS RegionOperational
User Authentication ServicesCheck Point SASE Services - US Data Residency / User Authentication ServicesOperational
User Authentication ServicesCheck Point SASE Services - EU Data Residency / User Authentication ServicesOperational
Check Point SASE Regions92 componentsOperational
Chicago 2Check Point SASE Regions / Chicago 2Operational
User Authentication ServicesCheck Point SASE Services - India Data Residency / User Authentication ServicesOperational
User Authentication ServicesCheck Point SASE Services - Australia Data Residency / User Authentication ServicesOperational
ThreatCloud Australia RegionThreatCloud AI / ThreatCloud Australia RegionOperational
Traffic Processing PoP (SaaS) – North America – Canada (Central)Check Point WAF - Application Security / Traffic Processing PoP (SaaS) – North America – Canada (Central)Operational
SandBlast Threat Emulation Cloud - Mumbai, IndiaThreatCloud AI / SandBlast Threat Emulation Cloud - Mumbai, IndiaOperational
Harmony Connect - Management Portal US RegionHarmony Connect / Harmony Connect - Management Portal US RegionOperational
Check Point XDR Threat Hunting UAE RegionCheck Point XDR / Check Point XDR Threat Hunting UAE RegionDegraded
Check Point WAF - Application Security18 componentsOperational
Zero-Trust ApplicationsCheck Point SASE Services - US Data Residency / Zero-Trust ApplicationsOperational
Zero-Trust ApplicationsCheck Point SASE Services - EU Data Residency / Zero-Trust ApplicationsOperational
DallasCheck Point SASE Regions / DallasOperational
Zero-Trust ApplicationsCheck Point SASE Services - India Data Residency / Zero-Trust ApplicationsOperational
Zero-Trust ApplicationsCheck Point SASE Services - Australia Data Residency / Zero-Trust ApplicationsOperational
ThreatCloud Singapore RegionThreatCloud AI / ThreatCloud Singapore RegionOperational
Traffic Processing PoP (SaaS) – Europe – FrankfurtCheck Point WAF - Application Security / Traffic Processing PoP (SaaS) – Europe – FrankfurtOperational
Check Point Portal Singapore RegionCheck Point Portal / Check Point Portal Singapore RegionOperational
Check Point Mobile Security - UAE RegionCheck Point Mobile Security / Check Point Mobile Security - UAE RegionDegraded
Check Point Email SecurityOfficial componentOperational
Check Point Portal Data Services (DataTube)Check Point Portal / Check Point Portal Data Services (DataTube)Operational
Traffic Processing PoP (SaaS) – Europe – IrelandCheck Point WAF - Application Security / Traffic Processing PoP (SaaS) – Europe – IrelandOperational
Dallas 2Check Point SASE Regions / Dallas 2Operational
ThreatCloud FedRAMPThreatCloud AI / ThreatCloud FedRAMPOperational
Check Point Endpoint Security5 componentsOperational
Check Point Portal Data Services (DataTube) - EU regionCheck Point Portal / Check Point Portal Data Services (DataTube) - EU regionOperational
DenverCheck Point SASE Regions / DenverOperational
Traffic Processing PoP (SaaS) – Europe – StockholmCheck Point WAF - Application Security / Traffic Processing PoP (SaaS) – Europe – StockholmOperational
ThreatCloud ChinaThreatCloud AI / ThreatCloud ChinaOperational
Check Point Mobile Security8 componentsPartial disruption
Check Point Portal Data Services (DataTube) - AUS regionCheck Point Portal / Check Point Portal Data Services (DataTube) - AUS regionOperational
Traffic Processing PoP (SaaS) – Europe – MilanCheck Point WAF - Application Security / Traffic Processing PoP (SaaS) – Europe – MilanOperational
FremontCheck Point SASE Regions / FremontOperational
Check Point Portal Data Services | Event Forwarding - EU regionCheck Point Portal / Check Point Portal Data Services | Event Forwarding - EU regionOperational
HonoluluCheck Point SASE Regions / HonoluluOperational
Check Point SAAS Protect3 componentsOperational
Traffic Processing PoP (SaaS) – Europe – LondonCheck Point WAF - Application Security / Traffic Processing PoP (SaaS) – Europe – LondonOperational
Check Point Next Cloud4 componentsOperational
Check Point Portal Data Services | Event Forwarding - US regionCheck Point Portal / Check Point Portal Data Services | Event Forwarding - US regionOperational
Traffic Processing PoP (SaaS) – Asia – MumbaiCheck Point WAF - Application Security / Traffic Processing PoP (SaaS) – Asia – MumbaiOperational
Los Angeles 1Check Point SASE Regions / Los Angeles 1Operational
Check Point NDR2 componentsOperational
Check Point Portal Data Services | Event Forwarding - AUS regionCheck Point Portal / Check Point Portal Data Services | Event Forwarding - AUS regionOperational
Traffic Processing PoP (SaaS) – Asia – OsakaCheck Point WAF - Application Security / Traffic Processing PoP (SaaS) – Asia – OsakaOperational
Los Angeles 2Check Point SASE Regions / Los Angeles 2Operational
Check Point XDR8 componentsPartial disruption
MiamiCheck Point SASE Regions / MiamiOperational
Traffic Processing PoP (SaaS) – Asia – SingaporeCheck Point WAF - Application Security / Traffic Processing PoP (SaaS) – Asia – SingaporeOperational
Check Point Portal Data Services (DataTube) - Singapore regionCheck Point Portal / Check Point Portal Data Services (DataTube) - Singapore regionOperational
Check Point Services for Managed Firewall – Connection3 componentsOperational
Miami 2Check Point SASE Regions / Miami 2Operational
Traffic Processing PoP (SaaS) – Asia – TaipeiCheck Point WAF - Application Security / Traffic Processing PoP (SaaS) – Asia – TaipeiOperational
Check Point Portal Gov Cloud RegionCheck Point Portal / Check Point Portal Gov Cloud RegionOperational
Check Point Services for Managed Firewall - Remote API Access3 componentsOperational
New JerseyCheck Point SASE Regions / New JerseyOperational
Traffic Processing PoP (SaaS) – Australia – SydneyCheck Point WAF - Application Security / Traffic Processing PoP (SaaS) – Australia – SydneyOperational
Check Point Services for Managed Firewall - Configuration Sharing2 componentsOperational
New Jersey 2Check Point SASE Regions / New Jersey 2Operational
Traffic Processing PoP (SaaS) – South America – São PauloCheck Point WAF - Application Security / Traffic Processing PoP (SaaS) – South America – São PauloOperational
Check Point Playblocks5 componentsOperational
New York 1Check Point SASE Regions / New York 1Operational
New York 2Check Point SASE Regions / New York 2Operational
Check Point Identity5 componentsOperational
ThreatCloud AI8 componentsOperational
New York 3Check Point SASE Regions / New York 3Operational
IoT Security3 componentsOperational
San FranciscoCheck Point SASE Regions / San FranciscoOperational
Check Point SD-WAN3 componentsOperational
SeattleCheck Point SASE Regions / SeattleOperational
Check Point Smart-1 Cloud Security Management5 componentsOperational
Seattle 2Check Point SASE Regions / Seattle 2Operational
Check Point Spark Management4 componentsOperational
Silicon ValleyCheck Point SASE Regions / Silicon ValleyOperational
Silicon Valley 2Check Point SASE Regions / Silicon Valley 2Operational
Network Security Management - Policy Insights4 componentsOperational
Harmony Connect8 componentsOperational
Toronto 1Check Point SASE Regions / Toronto 1Operational
Check Point Firewall Update ServiceOfficial componentOperational
Toronto 2Check Point SASE Regions / Toronto 2Operational
Capsule Workspace Push Notifications ServiceOfficial componentOperational
Toronto 3Check Point SASE Regions / Toronto 3Operational
Spectral Developer FirstOfficial componentOperational
VancouverCheck Point SASE Regions / VancouverOperational
Security Management Demo mode (via SmartConsole)Official componentOperational
AmsterdamCheck Point SASE Regions / AmsterdamOperational
Amsterdam 2Check Point SASE Regions / Amsterdam 2Operational
External Risk ManagementOfficial componentOperational
Check Point Spark Zero Touch ServiceOfficial componentOperational
Amsterdam 4Check Point SASE Regions / Amsterdam 4Operational
Check Point Spark Reach My Device Service (SMB Appliances)Official componentOperational
Brussels 1Check Point SASE Regions / Brussels 1Operational
Application Control/URL Filtering ServicesOfficial componentOperational
DubaiCheck Point SASE Regions / DubaiOperational
Frankfurt 1Check Point SASE Regions / Frankfurt 1Operational
Check Point CNAPP6 componentsOperational
Frankfurt 2Check Point SASE Regions / Frankfurt 2Operational
Frankfurt 3Check Point SASE Regions / Frankfurt 3Operational
ThreatCloud AI10 componentsOperational
Frankfurt 4Check Point SASE Regions / Frankfurt 4Operational
Check Point AI Security (Lakera Guard)4 componentsOperational
HelsinkiCheck Point SASE Regions / HelsinkiOperational
Helsinki 2Check Point SASE Regions / Helsinki 2Operational
Check Point Workforce AI Security2 componentsOperational
IsraelCheck Point SASE Regions / IsraelOperational
Check Point Cloud Firewall - EU RegionOfficial componentOperational
Israel-2Check Point SASE Regions / Israel-2Operational
JohannesburgCheck Point SASE Regions / JohannesburgOperational
London 1Check Point SASE Regions / London 1Operational
London 2Check Point SASE Regions / London 2Operational
London 3Check Point SASE Regions / London 3Operational
London 4Check Point SASE Regions / London 4Operational
MadridCheck Point SASE Regions / MadridOperational
Madrid 2Check Point SASE Regions / Madrid 2Operational
Madrid 3Check Point SASE Regions / Madrid 3Operational
ManchesterCheck Point SASE Regions / ManchesterOperational
Manchester 2Check Point SASE Regions / Manchester 2Operational
MilanCheck Point SASE Regions / MilanOperational
ParisCheck Point SASE Regions / ParisOperational
Paris 2Check Point SASE Regions / Paris 2Operational
StockholmCheck Point SASE Regions / StockholmOperational
Stockholm 2Check Point SASE Regions / Stockholm 2Operational
Vienna 1Check Point SASE Regions / Vienna 1Operational
WarsawCheck Point SASE Regions / WarsawOperational
Warsaw 2Check Point SASE Regions / Warsaw 2Operational
Zurich 1Check Point SASE Regions / Zurich 1Operational
BangaloreCheck Point SASE Regions / BangaloreOperational
Bangalore 2Check Point SASE Regions / Bangalore 2Operational
ChennaiCheck Point SASE Regions / ChennaiOperational
JakartaCheck Point SASE Regions / JakartaOperational
MelbourneCheck Point SASE Regions / MelbourneOperational
Melbourne 2Check Point SASE Regions / Melbourne 2Operational
MumbaiCheck Point SASE Regions / MumbaiOperational
Mumbai 2Check Point SASE Regions / Mumbai 2Operational
New DelhiCheck Point SASE Regions / New DelhiOperational
OsakaCheck Point SASE Regions / OsakaOperational
Osaka 2Check Point SASE Regions / Osaka 2Operational
SeoulCheck Point SASE Regions / SeoulOperational
Singapore 1Check Point SASE Regions / Singapore 1Operational
Singapore 2Check Point SASE Regions / Singapore 2Operational
Singapore 3Check Point SASE Regions / Singapore 3Operational
Sydney 1Check Point SASE Regions / Sydney 1Operational
Sydney 2Check Point SASE Regions / Sydney 2Operational
Taipei 1Check Point SASE Regions / Taipei 1Operational
Tokyo 1Check Point SASE Regions / Tokyo 1Operational
Tokyo 2Check Point SASE Regions / Tokyo 2Operational
Mexico CityCheck Point SASE Regions / Mexico CityOperational
SantiagoCheck Point SASE Regions / SantiagoOperational
Sao Paulo 2Check Point SASE Regions / Sao Paulo 2Operational
Sao Paulo 3Check Point SASE Regions / Sao Paulo 3Operational
IstanbulCheck Point SASE Regions / IstanbulOperational
AucklandCheck Point SASE Regions / AucklandOperational
MontrealCheck Point SASE Regions / MontrealOperational
Hong KongCheck Point SASE Regions / Hong KongOperational
PerthCheck Point SASE Regions / PerthOperational
Milan 2Check Point SASE Regions / Milan 2Operational

3 of 277 affected

Official incident text

Due to Infrastructure issues in AWS UAE region, Infinity Portal customers in UAE data residency may experience degraded service and difficulties. We are working to mitigate that.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

17 updates
  1. Investigating

    We are currently investigating this issue.

  2. Investigating

    Harmony Mobile UAE - Operational Issues Issue with infrastructure of unknown origin at this point - being investigated

  3. Monitoring

    We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider. As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience: • Difficulty accessing the Harmony Endpoint management portal • Temporary connectivity issues between Endpoint clients and the server There is no security impact. Endpoint protections on devices continue to operate as expected. Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible. We will provide an update once the issue is resolved or if additional information becomes available

  4. Monitoring

    Threat Emulation and Threat Extraction experience service disruptions in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status). Traffic is routed to other regions.

  5. Monitoring

    The service disruption in the United Arab Emirates region has been resolved, with one remaining issue related to log visibility. The Harmony Endpoint management portal is now fully accessible. Connectivity between Endpoint clients and the server has been restored. Customers may still experience missing or delayed logs in the portal. Our team is actively working to fully restore log visibility. We will provide another update once the remaining issue is resolved.

  6. Identified

    Due to Infrastructure issues in AWS UAE region, Smart-1 Cloud customers in UAE data residency may experience degraded service and difficulties. We are working to mitigate that.

  7. Identified

    AWS is still working on it internally and estimating at least one more day before returning power. We are continuing to be in contact with AWS on this matter

  8. Investigating

    Due to Infrastructure issues in AWS UAE region, Infinity Portal customers in UAE data residency may experience degraded service and difficulties. We are working to mitigate that.

  9. Identified

    We are currently experiencing service disruptions affecting ThreatCloud AI services in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status).

  10. Monitoring

    We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider. As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience difficulty accessing the Harmony Endpoint management portal. There is no security impact. Endpoint protections on devices continue to operate as expected. Our team is actively monitoring the situation and working closely with our cloud provider to restore full service as quickly as possible. We will provide an update once the issue is resolved or if additional information becomes available

  11. Identified

    We are in contact with AWS and monitoring the situation. AWS latest relevant update: Mar 02 1:36 PM PST: "expect this to take at least a day to fully restore power and connectivity"

  12. Monitoring

    We are continuing to monitor for any further issues.

  13. Monitoring

    ThreatCloud AI Traffic is routed to other regions. Impacted services: Web Security, URL and File Reputation services.

  14. Investigating

    Due to major outage in AWS UAE region's datacenter the Infinity Portal (and the Infinity XDR application as part of it) is unavailable until further notice

  15. Identified

    XDR detection services are operational. We are still waiting for the cloud services to become operational in UAE for the portal access.

  16. Identified

    We are continuing to work on a fix for this issue.

  17. Identified

    We are continuing to monitor the situation as it develops. AWS team expects to see improvements to core services in the coming hours.