Forcepoint ONE has a partial disruption.

Customer Impact: Some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster. Description: We are currently experiencing un-availability of RBI services in the Abu Dhabi (me-central-1) region. Our automated load balancing has re-routed customer traffic to an alternate region to mitigate impact. Teams are troubleshooting the incident, and we will provide further update as we make progress. Next update time: 03:30 PM UTC

Customer Impact: Due to the ongoing degradation of Amazon Web Services in me-central-1 , some of our RBI customers may have experienced a brief loss of connectivity while browsing from Abu Dhabi (me-central-1) region until services were automatically failed over to an alternate cluster. Current Status & Next Steps: We have completed the necessary remediation to restore the health of the impacted services, and traffic has now been reintroduced to the me-central-1 region. Although Amazon Web Services (AWS) is still recovering from the service degradation in the me-central-1 region, Forcepoint RBI services—which rely on AWS infrastructure—have been fully restored in this region. We continue to monitor the situation closely to ensure ongoing stability. AWS Status Page: https://health.aws.amazon.com/health/status

Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below. https://health.aws.amazon.com/health/status Current Status & Next Steps: The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure and services. For RBI, the services have been recovered by failing over to alternate region. We can confirm that affected RBI browsing services are currently recovered in this region. Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional impact.

Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in middle east region which is impacting availability of key AWS services in the middle east region. For more details on the on-going AWS outage, please access AWS Staus page using the link below- https://health.aws.amazon.com/health/status Current Status & Next Steps: The on-going outage has unfortunately impacted some Forcepoint products intermittently in this region which are dependent on AWS infrastructure and services. For RBI, the services have been recovered in me-south-1 by failing over to alternate region. We can confirm that affected RBI browsing services are currently recovered in this region. For Cloud DLP , the services hosted in the me-central-1 region may have an impact on customer mail flow. As a precautionary measure, customers are advised to temporarily disable the Forcepoint outbound rule in O365. Forcepoint is monitoring the situation closely and we will update our customers if we identify any additional impact.

Customer Impact: Amazon Web Services (AWS) is experiencing a major disruption in the Middle East region, which is impacting the availability of key AWS services in that region. For more details on the ongoing AWS outage, please visit the AWS Status page: https://health.aws.amazon.com/health/status Current Status & Next Steps: The ongoing AWS outage is intermittently impacting some Forcepoint products in this region that depend on AWS infrastructure and services. Remote Browser Isolation (RBI) services in me-south-1 and me-central-1 are experiencing recurring issues intermittently due to the wider issues currently affecting AWS services in the Middle East. For Cloud DLP, services hosted in me-central-1 may impact customer mail flow. As a precautionary measure, customers are advised to temporarily disable the Forcepoint outbound rule in O365. Forcepoint is monitoring the situation closely and will update customers if we identify any additional impact.

Customer Impact: Forcepoint's RBI services and Cloud DLP for Email is currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to RBI services in me-central-1 region may not be able to browse via RBI due to multi-AZ failure being experienced in that region. Forcepoint is currently working on failing over RBI services from me-south-1 region to restore services for customers. Cloud DLP for email customers may also experience intermittent errors while sending outbound emails. Current Status & Next Steps: Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers. We will provide further update as more progress is made or as the situation evolves.

Customer Impact: Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Current Status & Next Steps: Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers. We will provide further update as more progress is made or as the situation evolves.

We are continuing to work on a fix for this issue.

Customer Impact: Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below RBI services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Current Status & Next Steps: Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers. We will provide further update as more progress is made or as the situation evolves.

Customer Impact: Some of Forcepoint's services are currently impacted due to the on-going outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up, or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Current Status & Next Steps: Forcepoint continues to monitor the situation, and are working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises. We will provide further update as more progress is made or as the situation evolves.

We are continuing to work on a fix for this issue.

Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Some customers may not be able to access the managed apps via the Forcepoint ONE EU portal if their traffic is flowing through the mec1 region. Current Status & Next Steps: Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilises. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint continues to monitor the situation and is working on identifying alternatives internally to restore services for our customers. Customers are requested to reach out to Forcepoint's Technical Support Team to discuss alternative recovery options until the situation in this region stabilizes. Customer Impact: Some of Forcepoint's services are currently impacted due to the ongoing outages experienced by our public cloud provider. Customers connecting to the below services in me-central-1 and me-south-1 regions may experience availability problems. Remote Browse Isolation - Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. Cloud DLP for Email - Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. Insights - Access to Insights in the me-central region is also impacted. Forcepoint ONE SSE - Impact has been mitigated by re-routing traffic to an alternate region.

Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options. Customer Impact Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues: - Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. - Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. - Insights: Access in the me-central-1 and me-south-1 regions are impacted. - Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options. Customer Impact Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues: - Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. - Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. - Insights: Access in the me-central-1 and me-south-1 regions are impacted. - Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options. Customer Impact Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues: - Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. - Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. - Insights: Access in the me-central-1 and me-south-1 regions are impacted. - Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options. Customer Impact Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues: - Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. - Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. - Insights: Access in the me-central-1 and me-south-1 regions are impacted. - Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options. Customer Impact Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues: - Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. - Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. - Insights: Access in the me-central-1 and me-south-1 regions are impacted. - Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options. Customer Impact Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues: - Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. - Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. - Insights: Access in the me-central-1 and me-south-1 regions are impacted. - Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options. Customer Impact Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues: - Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. - Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. - Insights: Access in the me-central-1 and me-south-1 regions are impacted. - Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options. Customer Impact Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues: - Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. - Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. - Insights: Access in the me-central-1 and me-south-1 regions are impacted. - Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options. Customer Impact Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues: - Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. - Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. - Insights: Access in the me-central-1 and me-south-1 regions are impacted. - Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Forcepoint is actively monitoring the situation and working internally to identify alternatives to restore services. Until the region stabilizes, customers are encouraged to contact Forcepoint’s Technical Support Team to discuss alternative recovery options. Customer Impact Some Forcepoint services are affected due to ongoing outages at our public cloud provider. Customers using the following services in the me-central-1 and me-south-1 regions may experience availability issues: - Remote Browsing Isolation (RBI): Customers connecting to Forcepoint's RBI services will not be able to browse via RBI. - Cloud DLP for Email: Customers connecting to Cloud DLP for email solutions may experience their outbound emails being queued up or experience a delivery failure. - Insights: Access in the me-central-1 and me-south-1 regions are impacted. - Forcepoint ONE SSE: Impact has been mitigated by routing traffic to an alternate region.

Forcepoint will be conducting planned maintenance in our Dubai (Cluster-DXBA) data center on Saturday, 19th September 2026 at 02:00 UTC for approximately 30 mins. The maintenance activity will involve changes to enhance our network and cloud infrastructure further and improve the performance of our Cloud services. We do not anticipate any service disruption during the maintenance window. In the unlikely event of any issues, services will be automatically failed over to a redundant cluster to ensure continuity of service. We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Forcepoint will be conducting planned maintenance in our Dubai (Cluster-DXBA) data center on Saturday, 19th September 2026 at 02:00 UTC for approximately 30 mins. The maintenance activity will involve changes to enhance our network and cloud infrastructure further and improve the performance of our Cloud services. We do not anticipate any service disruption during the maintenance window. In the unlikely event of any issues, services will be automatically failed over to a redundant cluster to ensure continuity of service. We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Forcepoint will be conducting planned maintenance in our Slough/Woking (Cluster J) data center on Saturday, 19th September 2026 at 17:30 UTC for approximately 4 hours. The maintenance activity will involve changes to enhance our network and cloud infrastructure further and improve the performance of our Cloud services. We do not anticipate any service disruption during the maintenance window. In the unlikely event of any issues, services will be automatically failed over to a redundant cluster to ensure continuity of service. We appreciate your understanding and cooperation as we continue to enhance our infrastructure.

Forcepoint is announcing the availability of a new data center facility in Riyadh (RUHA) from September 24 2026. The facility will replace the existing JEDA vPoP hosted in Paris data center (Cluster D) which is currently being used for customers in Kingdom of Saudi Arabia and will provide users with Cloud Web and Email services with local data storage capability. On September 24, at around 12:30 UTC, customers connecting to JEDA vPoP via endpoint agent will experience their traffic is being routed via the Riyadh (RUHA) data center facility and is using a new egress IP block 157.167.167.0/24. Customer Actions Needed Allowlist the new data center range Add 157.167.167.0/24 to your allowlists before 24 September 2026. The same range is used to connect to the service and for outbound traffic from it, so a single entry covers both. Once the KSA data center is live, your users in the Kingdom will connect to this range and their web traffic will egress from it. Retain all existing Forcepoint ranges. This range is an addition, not a replacement. Dedicated IP customers Dedicated IP subscriptions include a dedicated address in each Forcepoint data center. With the addition of the KSA data center, an address from 157.167.169.0/24 will appear in the Forcepoint Cloud Security portal alongside your existing addresses. If you have users in the Kingdom, add your new KSA address to any system that restricts by source IP. All existing dedicated addresses remain in use and should not be removed. Hybrid Web customers On-network users continue to egress via your on-premises Web Security Gateway; no change. Off-network and roaming users in the Kingdom will use the KSA data center, so the allowlisting action above applies to them. A Tech Alert will be published on September 18 will more information about the facility and the service offerings available for customers.