Live status / AI & models

Gainsight is operating normally.

Signal updated 1d ago · Sep 16, 2026, 7:10 PM UTC

OperationalOfficial signal: none

Affected surface

Components

27 components

Gainsight CS US1 ApplicationGainsight CS - US1 Region / Gainsight CS US1 ApplicationOperational

Gainsight CS US2 ApplicationGainsight CS - US2 Region / Gainsight CS US2 ApplicationOperational

Gainsight CS EU ApplicationGainsight CS - EU Region / Gainsight CS EU ApplicationOperational

US1 Rules Engine QueueGainsight CS - US1 Region / US1 Rules Engine QueueOperational

US2 Rules Engine QueueGainsight CS - US2 Region / US2 Rules Engine QueueOperational

EU Rules Engine QueueGainsight CS - EU Region / EU Rules Engine QueueOperational

US1 Data Processor QueueGainsight CS - US1 Region / US1 Data Processor QueueOperational

US2 Data Processor QueueGainsight CS - US2 Region / US2 Data Processor QueueOperational

EU Data Processor QueueGainsight CS - EU Region / EU Data Processor QueueOperational

US1 Data Ingestion QueueGainsight CS - US1 Region / US1 Data Ingestion QueueOperational

US2 Data Ingestion QueueGainsight CS - US2 Region / US2 Data Ingestion QueueOperational

EU Data Ingestion QueueGainsight CS - EU Region / EU Data Ingestion QueueOperational

Gainsight CS - US1 Region8 componentsOperational

US - Insight Agent - Powered by Staircase AIGainsight CS - US1 Region / US - Insight Agent - Powered by Staircase AIOperational

US - Insight Agent - Powered by Staircase AIGainsight CS - US2 Region / US - Insight Agent - Powered by Staircase AIOperational

EU - Insight Agent - Powered by Staircase AIGainsight CS - EU Region / EU - Insight Agent - Powered by Staircase AIOperational

Gainsight CS - US2 Region8 componentsOperational

EU Gainsight Salesforce IntegrationGainsight CS - EU Region / EU Gainsight Salesforce IntegrationOperational

US2 Gainsight Salesforce IntegrationGainsight CS - US2 Region / US2 Gainsight Salesforce IntegrationOperational

US1 Gainsight Salesforce IntegrationGainsight CS - US1 Region / US1 Gainsight Salesforce IntegrationOperational

Gainsight CS - EU Region8 componentsOperational

EU SAML SSO AuthenticationGainsight CS - EU Region / EU SAML SSO AuthenticationOperational

US2 SAML SSO AuthenticationGainsight CS - US2 Region / US2 SAML SSO AuthenticationOperational

US1 SAML SSO AuthenticationGainsight CS - US1 Region / US1 SAML SSO AuthenticationOperational

EU Google SSO Authentication - GSuiteGainsight CS - EU Region / EU Google SSO Authentication - GSuiteOperational

US2 Google SSO Authentication - GSuiteGainsight CS - US2 Region / US2 Google SSO Authentication - GSuiteOperational

US1 Google SSO Authentication - GSuiteGainsight CS - US1 Region / US1 Google SSO Authentication - GSuiteOperational

0 of 24 affected

Last 30 days · Status timeline

06 updates

Gainsight CS - US1, US2 & EU - Backend Data Store Maintenance: Saturday, 12th September 2026Sep 9, 2026, 7:20 AM UTC
Operational → Maintenance
PERFORMANCE DEGRADATIONSep 9, 2026, 3:20 PM UTC
Maintenance → Degraded
Gainsight CS - US1, US2 & EU - Backend Data Store Maintenance: Saturday, 12th September 2026Sep 9, 2026, 6:45 PM UTC
Degraded → Maintenance
Status changed from maintenance to operationalSep 12, 2026, 7:10 AM UTC
Maintenance → Operational
Rules Engine Failure for few CustomersSep 13, 2026, 7:40 PM UTC
Operational → Degraded
Status changed from degraded to operationalSep 14, 2026, 3:30 AM UTC
Degraded → Operational

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CategoryAI & models

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