statuses.online

Live status / Work & productivity

Gladly is operating normally.

Gladly is operating normally.

Signal updated 6d ago · Sep 11, 2026, 12:45 AM UTC

OperationalOfficial signal: none

Affected surface

Components

18 components
Gladly Team SolutionOfficial componentOperational
Gladly Structured Threads Solution (Legacy)Official componentOperational
AdminOfficial componentOperational
APIs, Webhooks and IntegrationsOfficial componentOperational
Channel - Chat (Glad App)Official componentOperational
Channel - EmailOfficial componentOperational
Channel - Facebook MessengerOfficial componentOperational
Channel - InstagramOfficial componentOperational
Channel - SMSOfficial componentOperational
Channel - VoiceOfficial componentOperational
Channel - WhatsAppOfficial componentOperational
LoginOfficial componentOperational
PaymentsOfficial componentOperational
ReportingOfficial componentOperational
Routing, Prioritization and WorkflowOfficial componentOperational
SearchOfficial componentOperational
TasksOfficial componentOperational
Gladly AI SolutionOfficial componentOperational

0 of 18 affected

Last 30 days · Status timeline

What changed

10 updates
  1. Reporting Maintenance

    Operational → Maintenance

  2. Reports not loading

    Maintenance → Degraded

  3. Reporting Maintenance

    Degraded → Maintenance

  4. Status changed from maintenance to operational

    Maintenance → Operational

  5. Identified ${Component} Reports not loading

    Operational → Outage

  6. Status changed from outage to operational

    Outage → Operational

  7. Reports Not Loading

    Operational → Degraded

  8. Status changed from degraded to operational

    Degraded → Operational

  9. Reports not loading

    Operational → Degraded

  10. Status changed from degraded to operational

    Degraded → Operational