Live status / Work & productivity
Helpshift is operating normally.
Helpshift is operating normally.
Signal updated 9d ago · Sep 8, 2026, 9:35 AM UTC
OperationalOfficial signal: none
Affected surface
Components
Management PortalOfficial componentOperational
Web ChatOfficial componentOperational
Web Support PageOfficial componentOperational
Mobile SDKOfficial componentOperational
Analytics DashboardOfficial componentOperational
Amazon Webservices datacenter #1Official componentOperational
Amazon Webservices datacenter #2Official componentOperational
Email deliveryOfficial componentOperational
Inbound email processingOfficial componentOperational
WebhooksOfficial componentOperational
Issues Analytics APIOfficial componentOperational
Helpshift APIsOfficial componentOperational
Salesforce SyncOfficial componentOperational
Time Based AutomationOfficial componentOperational
BotsOfficial componentOperational
Channel IntegrationsOfficial componentOperational
Auto AssignmentOfficial componentOperational
CSV ReportsOfficial componentOperational
PowerBiOfficial componentOperational
Quick RepliesOfficial componentOperational
Language AIOfficial componentOperational
Pre-issue flowOfficial componentOperational
Audit TrailOfficial componentOperational
Smart IntentsOfficial componentOperational
Push NotificationsOfficial componentOperational
Issue LogsOfficial componentOperational
Tiny URLOfficial componentOperational
Show LogsOfficial componentOperational
Private NotesOfficial componentOperational
Sentiment AnalysisOfficial componentOperational
User Presence Detection - RTOOfficial componentOperational
New Issue AutomationOfficial componentOperational
Helpshift DashboardOfficial componentOperational
Helpcenter(SDK)Official componentOperational
AI Agent Copilot AnalyticsOfficial componentOperational
Real-time Operations (RTO)Official componentOperational
FAQOfficial componentOperational
End-User Presence DetectionOfficial componentOperational
Issue MessagesOfficial componentOperational
End-User FlowsOfficial componentOperational
AI ReplyOfficial componentOperational
Cloudflare (Third-Party Dependency)Official componentOperational
Text TemplateOfficial componentOperational
Smart ViewsOfficial componentOperational
Snowflake (Third-Party Dependency)Official componentOperational
Analytics APIOfficial componentOperational
0 of 46 affected
Last 30 days · Status timeline
What changed
- Status changed from maintenance to operational
Maintenance → Operational
- Degraded performance on Helpshift Dashboard
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational
- Scheduled Maintenance
Operational → Maintenance
- Status changed from maintenance to operational
Maintenance → Operational