Live status / AI & models
Hightouch is operating normally.
Hightouch is operating normally.
Signal updated 12d ago · Sep 4, 2026, 9:45 PM UTC
OperationalOfficial signal: none
Affected surface
Components
Sync Engine6 componentsOperational
AWS ap-south-1 (Mumbai)Sync Engine / AWS ap-south-1 (Mumbai)Operational
Reverse ETLWeb Application / Reverse ETLOperational
SourcesIntegrations / SourcesOperational
Customer APIREST APIs / Customer APIOperational
AWS eu-west-1 (Ireland)Personalization API / AWS eu-west-1 (Ireland)Operational
AlertingExtensions / AlertingOperational
Event ingestion (US)Real-time Services / Event ingestion (US)Operational
AWS eu-west-1 (Ireland)Sync Engine / AWS eu-west-1 (Ireland)Operational
Customer StudioWeb Application / Customer StudioOperational
Integrations2 componentsOperational
DestinationsIntegrations / DestinationsOperational
Partner APIREST APIs / Partner APIOperational
AWS us-east-1 (N. Virginia)Personalization API / AWS us-east-1 (N. Virginia)Operational
DatadogExtensions / DatadogOperational
Event syncing (US)Real-time Services / Event syncing (US)Operational
AWS us-east-1 (N. Virginia)Sync Engine / AWS us-east-1 (N. Virginia)Operational
AWS us-west-2 (Oregon)Personalization API / AWS us-west-2 (Oregon)Operational
dbtExtensions / dbtOperational
IntelligenceWeb Application / IntelligenceOperational
Real-time Services6 componentsOperational
Event ingestion (EU)Real-time Services / Event ingestion (EU)Operational
GCP us-east4 (N. Virginia)Sync Engine / GCP us-east4 (N. Virginia)Operational
FivetranExtensions / FivetranOperational
Event syncing (EU)Real-time Services / Event syncing (EU)Operational
AI DecisioningOfficial componentOperational
Identity ResolutionOfficial componentOperational
GitExtensions / GitOperational
GCP europe-west1 (Belgium)Sync Engine / GCP europe-west1 (Belgium)Operational
Real-time Personalization (US)Real-time Services / Real-time Personalization (US)Operational
Match BoosterOfficial componentOperational
LookerExtensions / LookerOperational
Azure eastus (Virginia)Sync Engine / Azure eastus (Virginia)Operational
Real-time Personalization (EU)Real-time Services / Real-time Personalization (EU)Operational
Personalization API3 componentsOperational
SigmaExtensions / SigmaOperational
Web Application3 componentsOperational
Extensions7 componentsOperational
REST APIs2 componentsOperational
0 of 32 affected
Last 30 days · Status timeline
What changed
- App Errors
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational
- Elevated Sync Errors
Operational → Degraded
- Status changed from degraded to operational
Degraded → Operational