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Insomnia has planned maintenance in progress.

Insomnia has planned maintenance in progress according to its official source.

Signal updated 2d ago · Sep 15, 2026, 3:00 PM UTC

MaintenanceOfficial signal: none

Current incident · started Sep 14, 2026, 9:22 PM UTC

Konnect Database Infrastructure Maintenance [SG]

We will be performing scheduled maintenance to upgrade the Konnect database infrastructure in Singapore region. This update will improve the overall reliability and performance of the platform. Expected Impact: - Maintenance will occur in SG experiencing a brief (up to 2 minutes) control plane downtime. - During this time, configuration or policy updates in Konnect may not apply until the maintenance completes in that region. - Gateway data plane traffic will not be affected and will continue to process requests normally. We appreciate your understanding as we continue to enhance the stability and resilience of the Konnect platform.

Affected surface

Components

03 components
Kong Konnect CloudOfficial componentOperational
Kong InsomniaOfficial componentOperational
Kong Support PortalOfficial componentOperational

0 of 3 affected

Official incident text

We will be performing scheduled maintenance to upgrade the Konnect database infrastructure in Singapore region. This update will improve the overall reliability and performance of the platform. Expected Impact: - Maintenance will occur in SG experiencing a brief (up to 2 minutes) control plane downtime. - During this time, configuration or policy updates in Konnect may not apply until the maintenance completes in that region. - Gateway data plane traffic will not be affected and will continue to process requests normally. We appreciate your understanding as we continue to enhance the stability and resilience of the Konnect platform.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

24 updates
  1. Resolved

    The Konnect control plane in the India was incorrectly rejecting all user tokens between 08:30am UTC to 9:08am UTC. A misconfiguration of the token validation URL was deployed, noticed by our monitoring, and rolled back. No dataplane traffic or proxy behavior would have been impacted. Impacts were: - API calls, including from tools like DecK and Terraform would receive 401 responses - Users on the Konnect UI may have been logged out if the UI made any control plane calls that resulted in a 401 response

  2. Monitoring

    We are monitoring an incident that resulted in an increased error rate in the Portal APIs. A fix has been applied, and error rates have decreased.

  3. Resolved

    This incident has been resolved.

  4. Investigating

    Customers are unable to visualize the platform usage analytics data. This does not impact data ingestion.

  5. Resolved

    This incident has been resolved.

  6. Investigating

    Login to Konnect intermittently failing. Customers can retry login in order to gain access to the platform. API calls to Konnect are succeeding.

  7. Investigating

    We are continuing to investigate the issue.

  8. Investigating

    We are continuing to investigate the issue.

  9. Resolved

    This issue has been resolved.

  10. Resolved

    We identified a brief period of elevated API errors in the EU region, from 13:21 - 13:23 UTC, resulting in HTTP 5xx responses across multiple Konnect services and potentially impacting actions taken on the Konnect UI. The underlying cause is still under investigation.

  11. Investigating

    We will be performing maintenance. Customers may experience brief intermittent service disruptions or increased latency. We are working to minimize any impact and will provide updates here as the maintenance progresses. We apologize for any inconvenience and appreciate your patience. Expected Impact: - Maintenance will occur in the US region only. - During this time, configuration or policy updates in Konnect may be delayed until the maintenance completes in that region. - Gateway data plane traffic will not be affected and will continue to process requests normally. We do not anticipate customer impact, but brief transient connectivity disruptions may occur while changes are being applied.

  12. Monitoring

    Infrastructure maintenance on the US region is complete. We will continue to monitor this region to ensure stability of the platform.

  13. Resolved

    This incident has been resolved.

  14. Investigating

    Some customers may notice some missing data from charts and graphs while this lag occurs. The team is working to fix the processing and back-fill any missing data.

  15. Resolved

    This incident has been resolved.

  16. Resolved

    From 21:33z to 21:51z the Konnect Control Plane had an elevated error rate when updating some entities. This was due to a misconfiguration in our encryption policy evaluation that temporarily rejected all fields that required encryption.

  17. Identified

    Analytics queries may be unavailable or returning incomplete data in EU.

  18. Scheduled

    We will be performing scheduled security maintenance across all Konnect regions. This maintenance is part of our ongoing efforts to maintain the security and reliability of the platform. Expected Impact: * Maintenance will be performed across all production regions. * Customers may experience brief periods of degraded Control Plane functionality while the maintenance is in progress. * Gateway Data Plane traffic will not be affected and will continue to process requests normally. We appreciate your understanding as we continue to enhance the security, stability, and resilience of the Konnect platform.

  19. Resolved

    This incident has been resolved.

  20. Scheduled

    Maintenance will begin as scheduled in 60 minutes.

  21. In Progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  22. Completed

    The scheduled maintenance has been completed.

  23. Scheduled

    We will be performing scheduled maintenance to upgrade the Konnect database infrastructure in Singapore region. This update will improve the overall reliability and performance of the platform. Expected Impact: - Maintenance will occur in SG experiencing a brief (up to 2 minutes) control plane downtime. - During this time, configuration or policy updates in Konnect may not apply until the maintenance completes in that region. - Gateway data plane traffic will not be affected and will continue to process requests normally. We appreciate your understanding as we continue to enhance the stability and resilience of the Konnect platform.

  24. Scheduled

    We will be undergoing scheduled maintenance during this time.