Live status / Work & productivity

Kixie is operating normally.

Kixie is operating normally.

Signal updated 13d ago · Sep 4, 2026, 7:00 PM UTC

OperationalOfficial signal: none

Affected surface

Components

79 components
Call FunctionalityPowerCall / Call FunctionalityOperational
Pipedrive C2CPipedrive / Pipedrive C2COperational
Hubspot C2CHubspot / Hubspot C2COperational
Salesforce C2CSalesforce / Salesforce C2COperational
Zoho C2CZoho / Zoho C2COperational
Manage TeamsDashboard / Manage TeamsOperational
Ring Group FunctionalityInbound Calling / Ring Group FunctionalityOperational
Cadence FunctionalityOutbound Calling / Cadence FunctionalityOperational
Call HistoryReporting / Call HistoryOperational
GoHighLevel C2CGoHighLevel / GoHighLevel C2COperational
PowerCall3 componentsOperational
Make a Call EndpointAutomation API / Make a Call EndpointOperational
Dial Attempt WebhookWebhooks / Dial Attempt WebhookOperational
EmailEmailing / EmailOperational
Pipedrive Call LoggingPipedrive / Pipedrive Call LoggingOperational
Hubspot Call LoggingHubspot / Hubspot Call LoggingOperational
Salesforce Call LoggingSalesforce / Salesforce Call LoggingOperational
Zoho Call LoggingZoho / Zoho Call LoggingOperational
Manage Ring GroupsDashboard / Manage Ring GroupsOperational
IVR FunctionalityInbound Calling / IVR FunctionalityOperational
Powerlist FunctionalityOutbound Calling / Powerlist FunctionalityOperational
SMS HistoryReporting / SMS HistoryOperational
GoHighLevel Call LoggingGoHighLevel / GoHighLevel Call LoggingOperational
SMS FunctionalityPowerCall / SMS FunctionalityOperational
Outbound Calling2 componentsOperational
Send SMS EndpointAutomation API / Send SMS EndpointOperational
SMS WebhookWebhooks / SMS WebhookOperational
Pipedrive SMS LoggingPipedrive / Pipedrive SMS LoggingOperational
Hubspot SMS LoggingHubspot / Hubspot SMS LoggingOperational
Salesforce SMS LoggingSalesforce / Salesforce SMS LoggingOperational
Zoho SMS LoggingZoho / Zoho SMS LoggingOperational
Manage IVRsDashboard / Manage IVRsOperational
Queue FunctionalityInbound Calling / Queue FunctionalityOperational
Agent SummaryReporting / Agent SummaryOperational
GoHighLevel SMS LoggingGoHighLevel / GoHighLevel SMS LoggingOperational
Inbound Calling3 componentsOperational
Send to Queue EndpointAutomation API / Send to Queue EndpointOperational
Answered Call WebhookWebhooks / Answered Call WebhookOperational
Click to CallPowerCall / Click to CallOperational
Manage QueuesDashboard / Manage QueuesOperational
Agent ReportsReporting / Agent ReportsOperational
Dashboard11 componentsOperational
Send to Cadence EndpointAutomation API / Send to Cadence EndpointOperational
CI Summary WebhookWebhooks / CI Summary WebhookOperational
Kixie Workflow ActionsHubspot / Kixie Workflow ActionsOperational
Manage DispositionsDashboard / Manage DispositionsOperational
Reporting10 componentsOperational
SMS ReportsReporting / SMS ReportsOperational
Flush Queue EndpointAutomation API / Flush Queue EndpointOperational
Disposition WebhookWebhooks / Disposition WebhookOperational
Pipedrive3 componentsOperational
Manage CadencesDashboard / Manage CadencesOperational
Business ReportsReporting / Business ReportsOperational
Remove from Queue EndpointAutomation API / Remove from Queue EndpointOperational
End Call WebhooksWebhooks / End Call WebhooksOperational
Hubspot4 componentsOperational
Manage PowerlistsDashboard / Manage PowerlistsOperational
Inbound SummaryReporting / Inbound SummaryOperational
Remove from PowerList EndpointAutomation API / Remove from PowerList EndpointOperational
Scheduled Activity WebhookWebhooks / Scheduled Activity WebhookOperational
Salesforce3 componentsOperational
Dispositions ReportingReporting / Dispositions ReportingOperational
Remove from All PowerLists EndpointAutomation API / Remove from All PowerLists EndpointOperational
Start Call WebhookWebhooks / Start Call WebhookOperational
Manage AgentsDashboard / Manage AgentsOperational
Zoho3 componentsOperational
Time Saved MetricsReporting / Time Saved MetricsOperational
Remove from Cadence EndpointAutomation API / Remove from Cadence EndpointOperational
Voicemail WebhookWebhooks / Voicemail WebhookOperational
Manage AccountDashboard / Manage AccountOperational
Queues ReportingReporting / Queues ReportingOperational
GoHighLevel3 componentsOperational
Add to PowerList EndpointAutomation API / Add to PowerList EndpointOperational
Manage NumbersDashboard / Manage NumbersOperational
Automation API10 componentsOperational
Manage BillingDashboard / Manage BillingOperational
Webhooks9 componentsOperational
Emailing1 componentsOperational
LoginOfficial componentOperational

0 of 66 affected

Official incident text

We're experiencing audio quality degradation for some calls due to an issue with our service provider

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

01 updates
  1. Investigating

    We're experiencing audio quality degradation for some calls due to an issue with our service provider