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KnowBe4 has planned maintenance in progress.

KnowBe4 has planned maintenance in progress according to its official source.

Signal updated 37m ago · Sep 17, 2026, 8:55 PM UTC

MaintenanceOfficial signal: none

Current incident · started Sep 17, 2026, 3:40 PM UTC

Planned Maintenance - Workspace VM Upgrade (UK and EU Instances)

We will be performing maintenance work on the UK and EU Environments of Workspace on September 23rd, 2026 from 18:00 UTC to 20:00 UTC. During this maintenance window users may experience up to 15 minutes of downtime.

Affected surface

Components

50 components
ConsolePhishER / ConsoleOperational
KnowBe4 Security Awareness Training (KSAT)10 componentsOperational
ConsoleKnowBe4 Security Awareness Training (KSAT) / ConsoleOperational
ConsolePrevent / ConsoleOperational
ConsoleProtect / ConsoleOperational
PlatformKnowBe4 Platform / PlatformOperational
PhishingKnowBe4 Security Awareness Training (KSAT) / PhishingOperational
Notification ServicePhishER / Notification ServiceOperational
Mail FlowPrevent / Mail FlowOperational
Mail FlowProtect / Mail FlowOperational
PhishER7 componentsOperational
TrainingKnowBe4 Security Awareness Training (KSAT) / TrainingOperational
InboxPhishER / InboxOperational
Real-Time DeliveryKnowBe4 Platform / Real-Time DeliveryOperational
AuthenticationPrevent / AuthenticationOperational
AuthenticationProtect / AuthenticationOperational
IntegrationsPhishER / IntegrationsOperational
Real-Time CoachingKnowBe4 Security Awareness Training (KSAT) / Real-Time CoachingOperational
Defend4 componentsOperational
Web Add-InPrevent / Web Add-InOperational
Web Add-InProtect / Web Add-InOperational
Learner Experience (LX)KnowBe4 Security Awareness Training (KSAT) / Learner Experience (LX)Operational
PhishRIPPhishER / PhishRIPOperational
Prevent5 componentsOperational
Web AccessProtect / Web AccessOperational
ConsoleDefend / ConsoleOperational
Deployment CenterPrevent / Deployment CenterOperational
Email DeliveryKnowBe4 Security Awareness Training (KSAT) / Email DeliveryOperational
PhishMLPhishER / PhishMLOperational
Protect5 componentsOperational
Mail FlowDefend / Mail FlowOperational
User ProvisioningKnowBe4 Security Awareness Training (KSAT) / User ProvisioningOperational
AuthenticationDefend / AuthenticationOperational
KnowBe4 Security CenterOfficial componentOperational
ReportingKnowBe4 Security Awareness Training (KSAT) / ReportingOperational
API / WebhooksPhishER / API / WebhooksOperational
Secure Web FormsOfficial componentOperational
Deployment CenterDefend / Deployment CenterOperational
APIsKnowBe4 Security Awareness Training (KSAT) / APIsOperational
Secure WorkspaceOfficial componentOperational
KCM GRCOfficial componentOperational
Security Vendor Integration ServiceKnowBe4 Security Awareness Training (KSAT) / Security Vendor Integration ServiceOperational
Phish Alert ButtonOfficial componentOperational
Free ToolsOfficial componentOperational
KnowBe4 WebsiteOfficial componentOperational
KnowBe4 Support WebsiteOfficial componentOperational
KnowBe4 CommunityOfficial componentOperational
KnowBe4 AcademyOfficial componentOperational
Agent Risk ManagerOfficial componentOperational
KnowBe4 Platform2 componentsOperational

0 of 44 affected

Official incident text

We will be performing maintenance work on the UK and EU Environments of Workspace on September 23rd, 2026 from 18:00 UTC to 20:00 UTC. During this maintenance window users may experience up to 15 minutes of downtime.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

04 updates
  1. Scheduled

    We will be performing maintenance on the EU and UK regions instances of Prevent, Protect, Secure Web Forms, and Secure Workspace on September 23rd, 2026, from 6:00 p.m. to 7:00 p.m. (UTC). During this maintenance, users may experience up to 15 minutes of service disruption.

  2. Scheduled

    We will be performing maintenance work on the UK and EU Environments of Workspace on September 23rd, 2026 from 18:00 UTC to 20:00 UTC. During this maintenance window users may experience up to 15 minutes of downtime.

  3. Scheduled

    We will be performing maintenance on the AU region instances of Prevent, Protect, Secure Web Forms, and Secure Workspace on September 24th, 2026, from 8:00 a.m. to 9:00 a.m. (UTC). During this maintenance, users may experience up to 15 minutes of service disruption.

  4. Scheduled

    We will be performing maintenance on all region instances of KSAT on September 24, 2026 from 1:00 a.m. to 3:00 a.m. (UTC). During this maintenance, parts of KSAT may be unavailable for approximately 30 minutes.