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Live status / Work & productivity

Luma Health is operating normally.

Luma Health is operating normally.

Signal updated 7d ago · Sep 10, 2026, 3:05 AM UTC

OperationalOfficial signal: none

Affected surface

Components

26 components
Luma Health Web (next.lumahealth.io)Official componentOperational
Twilio SMS Long Code, North AmericaTwilio / Twilio SMS Long Code, North AmericaOperational
AWS s3-us-west-2AWS / AWS s3-us-west-2Operational
Toll-Free SMS - InboundBandwidth / Toll-Free SMS - InboundOperational
Luma Health APIOfficial componentOperational
Twilio REST APITwilio / Twilio REST APIOperational
AWS cloudfrontAWS / AWS cloudfrontOperational
Toll-Free SMS - OutboundBandwidth / Toll-Free SMS - OutboundOperational
Communication ServicesOfficial componentOperational
Twilio Group RoomsTwilio / Twilio Group RoomsOperational
AWS lambda-us-west-2AWS / AWS lambda-us-west-2Operational
EHR/PM Integration SystemOfficial componentOperational
Twilio PHONE NUMBERSTwilio / Twilio PHONE NUMBERSOperational
AWS elasticache-us-west-2AWS / AWS elasticache-us-west-2Operational
Luma Health Patient Web (patient.lumahealth.io)Official componentOperational
Twilio SMSTwilio / Twilio SMSOperational
AWS eks-us-west-2AWS / AWS eks-us-west-2Operational
Reporting and DatawarehouseOfficial componentOperational
Twilio Voice, North AmericaTwilio / Twilio Voice, North AmericaOperational
AWS ec2-us-west-2AWS / AWS ec2-us-west-2Operational
Cloudflare CDN/CacheOfficial componentOperational
SendGrid API v3Official componentOperational
Auth0 User Authentication (SSO)Official componentOperational
AWS6 componentsOperational
Twilio6 componentsOperational
Bandwidth2 componentsOperational

0 of 23 affected

Last 30 days · Status timeline

What changed

06 updates
  1. Slowness across Luma Platform

    Operational → Degraded

  2. Status changed from degraded to operational

    Degraded → Operational

  3. [Scheduled] Cache Infrastructure Maintenance

    Operational → Maintenance

  4. [Scheduled] Cache and Broker Infrastructure Maintenance

    Maintenance → Degraded

  5. [Scheduled] Cache and Broker Infrastructure Maintenance

    Degraded → Maintenance

  6. Status changed from maintenance to operational

    Maintenance → Operational