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Paessler is operating normally.

Paessler is operating normally.

Signal updated 2d ago · Sep 15, 2026, 4:25 PM UTC

OperationalOfficial signal: none

Affected surface

Components

45 components
Websiteapp.my-prtg.com / WebsiteOperational
Subscription ServiceSubscriptions / Subscription ServiceOperational
PRTG ServersPRTG Instances / PRTG ServersOperational
PRTG Instances26 componentsOperational
Payment GatewaySubscriptions / Payment GatewayOperational
AWS dynamodb-eu-west-1app.my-prtg.com / AWS dynamodb-eu-west-1Operational
EmailSubscriptions / EmailOperational
app.my-prtg.com5 componentsOperational
AWS lambda-eu-west-1app.my-prtg.com / AWS lambda-eu-west-1Operational
PRTG Hosted Monitor Notification EmailsPRTG Instances / PRTG Hosted Monitor Notification EmailsOperational
AuthenticationOfficial componentOperational
AWS route53app.my-prtg.com / AWS route53Operational
AWS EC2 Instances (af-south-1 - Africa - Cape Town)PRTG Instances / AWS EC2 Instances (af-south-1 - Africa - Cape Town)Operational
Chargebee Webhooks (US)Subscriptions / Chargebee Webhooks (US)Operational
AWS S3app.my-prtg.com / AWS S3Operational
Subscriptions6 componentsOperational
AWS EC2 Instances (ap-east-1 - Hong Kong)PRTG Instances / AWS EC2 Instances (ap-east-1 - Hong Kong)Operational
Chargebee Checkout (US)Subscriptions / Chargebee Checkout (US)Operational
AWS EC2 Instances (ap-northeast-1 - APAC - Tokyo)PRTG Instances / AWS EC2 Instances (ap-northeast-1 - APAC - Tokyo)Operational
Auth0 User AuthenticationOfficial componentOperational
Chargebee SendgridSubscriptions / Chargebee SendgridOperational
AWS EC2 Instances (ap-northeast-2 - APAC - Seoul)PRTG Instances / AWS EC2 Instances (ap-northeast-2 - APAC - Seoul)Operational
Auth0 Multi-factor AuthenticationOfficial componentOperational
AWS EC2 Instances (ap-northeast-3 - APAC - Osaka)PRTG Instances / AWS EC2 Instances (ap-northeast-3 - APAC - Osaka)Operational
Auth0 Management APIOfficial componentOperational
AWS EC2 Instances (ap-south-1 - Mumbai)PRTG Instances / AWS EC2 Instances (ap-south-1 - Mumbai)Operational
Auth0 OtherOfficial componentOperational
AWS EC2 Instances (ap-south-2 - Hyderabad)PRTG Instances / AWS EC2 Instances (ap-south-2 - Hyderabad)Operational
AWS EC2 Instances (ap-southeast-1 - APAC - Singapore)PRTG Instances / AWS EC2 Instances (ap-southeast-1 - APAC - Singapore)Operational
AWS EC2 Instances (ap-southeast-2 - APAC - Sydney)PRTG Instances / AWS EC2 Instances (ap-southeast-2 - APAC - Sydney)Operational
AWS EC2 Instances (ap-southeast-3 - Jakarta)PRTG Instances / AWS EC2 Instances (ap-southeast-3 - Jakarta)Operational
AWS EC2 Instances (ca-central-1 - Canada - Montreal)PRTG Instances / AWS EC2 Instances (ca-central-1 - Canada - Montreal)Operational
AWS EC2 Instances (eu-central-1 - Europe - Frankfurt)PRTG Instances / AWS EC2 Instances (eu-central-1 - Europe - Frankfurt)Operational
AWS EC2 Instances (eu-central-2 - Zurich)PRTG Instances / AWS EC2 Instances (eu-central-2 - Zurich)Operational
AWS EC2 Instances (eu-south-2 - Spain)PRTG Instances / AWS EC2 Instances (eu-south-2 - Spain)Operational
AWS EC2 Instances (eu-west-1 - Europe - Ireland)PRTG Instances / AWS EC2 Instances (eu-west-1 - Europe - Ireland)Operational
AWS EC2 Instances (eu-west-2 - Europe - London)PRTG Instances / AWS EC2 Instances (eu-west-2 - Europe - London)Operational
AWS EC2 Instances (eu-west-3 - Europe - Paris)PRTG Instances / AWS EC2 Instances (eu-west-3 - Europe - Paris)Operational
AWS EC2 Instances (eu-north-1 - Europe - Stockholm)PRTG Instances / AWS EC2 Instances (eu-north-1 - Europe - Stockholm)Operational
AWS EC2 Instances (eu-south-1 - Europe - Milan)PRTG Instances / AWS EC2 Instances (eu-south-1 - Europe - Milan)Operational
AWS EC2 Instances (us-east-1 - United States - Northern-Virginia)PRTG Instances / AWS EC2 Instances (us-east-1 - United States - Northern-Virginia)Operational
AWS EC2 Instances (us-east-2 - Ohio)PRTG Instances / AWS EC2 Instances (us-east-2 - Ohio)Operational
AWS EC2 Instances (us-west-2 - United States - Oregon)PRTG Instances / AWS EC2 Instances (us-west-2 - United States - Oregon)Operational
AWS EC2 Instances (sa-east-1 - South America - São Paolo)PRTG Instances / AWS EC2 Instances (sa-east-1 - South America - São Paolo)Operational
AWS SNS eu-west-1 (Backend-communication)PRTG Instances / AWS SNS eu-west-1 (Backend-communication)Operational

0 of 42 affected

Last 30 days · Status timeline

What changed

06 updates
  1. Status changed from operational to degraded

    Operational → Degraded

  2. Status changed from degraded to operational

    Degraded → Operational

  3. Status changed from operational to maintenance

    Operational → Maintenance

  4. Status changed from maintenance to outage

    Maintenance → Outage

  5. Status changed from outage to maintenance

    Outage → Maintenance

  6. Status changed from maintenance to operational

    Maintenance → Operational