Live status / Work & productivity
Planet DDS has planned maintenance in progress.
Planet DDS has planned maintenance in progress according to its official source.
Signal updated 5h ago · Sep 17, 2026, 4:15 PM UTC
MaintenanceOfficial signal: none
Current incident · started Sep 17, 2026, 4:11 PM UTC
New Denticon Version
We will be undergoing scheduled maintenance during this time.
Affected surface
Components
https://www.planetdds.com/Official componentOperational
Practice ManagementDenticon / Practice ManagementOperational
Practice Management (cloud9ortho.com)Cloud 9 / Practice Management (cloud9ortho.com)Operational
XVWeb ViewerApteryx / XVWeb ViewerOperational
Patient EngagementLegwork / Patient EngagementOperational
Patient CommunicationDenticon / Patient CommunicationOperational
C9 ConnectCloud 9 / C9 ConnectOperational
XVWeb (Single Sign On)Apteryx / XVWeb (Single Sign On)Operational
Practice AnalyticsDenticon / Practice AnalyticsOperational
ReportsCloud 9 / ReportsOperational
XVWeb AI IntegrationApteryx / XVWeb AI IntegrationOperational
ReportsDenticon / ReportsOperational
ImagingCloud 9 / ImagingOperational
DICOM - Image RetrievalApteryx / DICOM - Image RetrievalOperational
Imaging (Apteryx)Denticon / Imaging (Apteryx)Operational
API (Third Party Integrations)Cloud 9 / API (Third Party Integrations)Operational
DICOM - Image StorageApteryx / DICOM - Image StorageOperational
API (Existing, New)Denticon / API (Existing, New)Operational
Payment ProcessingCloud 9 / Payment ProcessingOperational
DCV - Token Registration ServerApteryx / DCV - Token Registration ServerOperational
Payment ProcessingDenticon / Payment ProcessingOperational
Patient PortalCloud 9 / Patient PortalOperational
Denticon9 componentsOperational
Patient Facing ApplicationDenticon / Patient Facing ApplicationOperational
StatementsCloud 9 / StatementsOperational
Eligibility and Claims (DentalXchange)Denticon / Eligibility and Claims (DentalXchange)Operational
Cloud 912 componentsOperational
C9 AgentCloud 9 / C9 AgentOperational
Eligibility & ClaimsCloud 9 / Eligibility & ClaimsOperational
Apteryx6 componentsOperational
C9 Signature / OrthoLyncCloud 9 / C9 Signature / OrthoLyncOperational
https://cloud9.software/Cloud 9 / https://cloud9.software/Operational
Legwork1 componentsOperational
0 of 29 affected
Official incident text
We will be undergoing scheduled maintenance during this time.
Source text is preserved verbatim and paired with its retrieval time.Last 30 days · Status timeline
What changed
- Scheduled
We will be undergoing scheduled maintenance during this time.