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Project44 has a partial disruption.

Project44 has a partial disruption affecting NA - Movement and Tracking API and 1 more.

Signal updated 24m ago · Sep 17, 2026, 9:10 PM UTC

DegradedOfficial signal: minor

Current incident · started Sep 17, 2026, 8:41 PM UTC

Collaboration Tab Degraded in Movement - NA

Dear Valued Customer, We are currently experiencing an issue with the Collaboration tab in the Movement platform in NA Production, resulting in task interactions failing or being slow intermittently. Our engineering team is actively investigating and treating this as a priority. We will continue to provide updates here as they become available. Regards, Customer Support.

Affected surface

Components

161 components
Visibility Operations Center (VOC)NA - LTL / Visibility Operations Center (VOC)Operational
Visibility Operations Center (VOC)NA - Truckload / Visibility Operations Center (VOC)Operational
Visibility Operations Center (VOC)NA - Parcel / Visibility Operations Center (VOC)Operational
Visibility Operations Center (VOC)NA - Ocean / Visibility Operations Center (VOC)Operational
Visibility Operations Center (VOC)NA - Rail / Visibility Operations Center (VOC)Operational
Visibility Operations Center (VOC)NA - Air / Visibility Operations Center (VOC)Operational
Visibility Operations Center (VOC)EU - LTL / Visibility Operations Center (VOC)Operational
Visibility Operations Center (VOC)EU - Truckload / Visibility Operations Center (VOC)Operational
Visibility Operations Center (VOC)EU - Parcel / Visibility Operations Center (VOC)Operational
Visibility Operations Center (VOC)EU - Ocean / Visibility Operations Center (VOC)Operational
Visibility Operations Center (VOC)EU - Rail / Visibility Operations Center (VOC)Operational
Visibility Operations Center (VOC)EU - Air / Visibility Operations Center (VOC)Operational
LTL CarrierUpstream Network Providers / LTL CarrierOperational
Track & Trace Web Application (CTT)NA - Container Track & Trace (CTT) / Track & Trace Web Application (CTT)Operational
Sailing Schedules Web Application (CSS)NA - Container Sailing Schedules (CSS) / Sailing Schedules Web Application (CSS)Operational
Track & Trace Web Application (CTT)EU - Container Track & Trace (CTT) / Track & Trace Web Application (CTT)Operational
Sailing Schedules Web Application (CSS)EU - Container Sailing Schedules (CSS) / Sailing Schedules Web Application (CSS)Operational
Data APINA - Last Mile / Data APIOperational
Data APIEU - Last Mile / Data APIOperational
NA - MovementOfficial componentDegraded
Shipment Creation/UpdateNA - Flat File Upload (POV Manager) / Shipment Creation/UpdateOperational
Shipment Creation/UpdateEU - Flat File Upload (POV Manager) / Shipment Creation/UpdateOperational
Appointment ManagerYMS / Appointment ManagerOperational
NA - Visibility Operations Center (VOC)Official componentOperational
Dispatch APINA - LTL / Dispatch APIOperational
Network Management Center (NMC)NA - Truckload / Network Management Center (NMC)Operational
Dispatch APIEU - LTL / Dispatch APIOperational
Network Management Center (NMC)EU - Truckload / Network Management Center (NMC)Operational
TL Carrier/ELDUpstream Network Providers / TL Carrier/ELDOperational
Documents APIEU - Parcel / Documents APIOperational
Documents APINA - Parcel / Documents APIOperational
Track & Trace APINA - Container Track & Trace (CTT) / Track & Trace APIOperational
Sailing Schedules APINA - Container Sailing Schedules (CSS) / Sailing Schedules APIOperational
Track & Trace APIEU - Container Track & Trace (CTT) / Track & Trace APIOperational
Sailing Schedules APIEU - Container Sailing Schedules (CSS) / Sailing Schedules APIOperational
Orders APINA - Last Mile / Orders APIOperational
Orders APIEU - Last Mile / Orders APIOperational
Shipment TrackingNA - Flat File Upload (POV Manager) / Shipment TrackingOperational
Shipment TrackingEU - Flat File Upload (POV Manager) / Shipment TrackingOperational
Yard VisibilityYMS / Yard VisibilityOperational
NA - Network Management Center (NMC)Official componentOperational
Documents APINA - LTL / Documents APIOperational
Tracking APINA - Parcel / Tracking APIOperational
Tracking APINA - Ocean / Tracking APIDegraded
Tracking APINA - Rail / Tracking APIOperational
Tracking APINA - Air / Tracking APIOperational
Documents APIEU - LTL / Documents APIOperational
Tracking APIEU - Parcel / Tracking APIOperational
Tracking APIEU - Ocean / Tracking APIDegraded
Tracking APIEU - Rail / Tracking APIOperational
Tracking APIEU - Air / Tracking APIOperational
Parcel CarrierUpstream Network Providers / Parcel CarrierOperational
Documents APINA - Truckload / Documents APIOperational
Documents APIEU - Truckload / Documents APIOperational
Track & Trace EngineNA - Container Track & Trace (CTT) / Track & Trace EngineOperational
Sailing Schedules Data Delivery (FTP)NA - Container Sailing Schedules (CSS) / Sailing Schedules Data Delivery (FTP)Operational
Track & Trace EngineEU - Container Track & Trace (CTT) / Track & Trace EngineOperational
Sailing Schedules Data Delivery (FTP)EU - Container Sailing Schedules (CSS) / Sailing Schedules Data Delivery (FTP)Operational
Shipments APINA - Last Mile / Shipments APIOperational
Shipments APIEU - Last Mile / Shipments APIOperational
YMS External APIYMS / YMS External APIOperational
Rating APINA - Truckload / Rating APIOperational
Rating APIEU - LTL / Rating APIOperational
Rating APIEU - Truckload / Rating APIOperational
Ocean CarrierUpstream Network Providers / Ocean CarrierOperational
Asset TrackingNA - Rail / Asset TrackingOperational
Asset TrackingEU - Rail / Asset TrackingOperational
NA - Carrier VOCOfficial componentOperational
Sailing Schedules EngineNA - Container Sailing Schedules (CSS) / Sailing Schedules EngineOperational
Sailing Schedules EngineEU - Container Sailing Schedules (CSS) / Sailing Schedules EngineOperational
Case Service APINA - Last Mile / Case Service APIOperational
Case Service APIEU - Last Mile / Case Service APIOperational
AnalyticsEU - Ocean / AnalyticsOperational
Tendering APINA - Truckload / Tendering APIOperational
Tracking APIEU - LTL / Tracking APIOperational
Tendering APIEU - Truckload / Tendering APIOperational
Rail CarrierUpstream Network Providers / Rail CarrierOperational
NA - DriveviewOfficial componentOperational
Shipment Tracking APIEU - Rail / Shipment Tracking APIOperational
Shipment Tracking APINA - Rail / Shipment Tracking APIOperational
Tracking PageNA - Last Mile / Tracking PageOperational
Tracking PageEU - Last Mile / Tracking PageOperational
Port IntelEU - Ocean / Port IntelOperational
Rating APINA - LTL / Rating APIOperational
Tracking APINA - Truckload / Tracking APIOperational
Tracking APIEU - Truckload / Tracking APIOperational
Air CarrierUpstream Network Providers / Air CarrierOperational
NA - InventoryOfficial componentOperational
ApplicationNA - Last Mile / ApplicationOperational
ApplicationEU - Last Mile / ApplicationOperational
AnalyticsNA - Ocean / AnalyticsOperational
Extended Visibility (Door to Door)EU - Ocean / Extended Visibility (Door to Door)Operational
Tracking APINA - LTL / Tracking APIOperational
NA - OrdersOfficial componentOperational
Convey WebsiteNA - Last Mile / Convey WebsiteOperational
Convey WebsiteEU - Last Mile / Convey WebsiteOperational
Port IntelNA - Ocean / Port IntelOperational
Terminal VisiblityEU - Ocean / Terminal VisiblityOperational
Carrier Connections (Upstream Network)NA - Last Mile / Carrier Connections (Upstream Network)Operational
Carrier Connections (Upstream Network)EU - Last Mile / Carrier Connections (Upstream Network)Operational
NA - Yard Management (YMS)Official componentOperational
Extended Visibility (Door to Door)NA - Ocean / Extended Visibility (Door to Door)Operational
Booking APIEU - Ocean / Booking APIOperational
Carrier VOCEU - Truckload / Carrier VOCOperational
Carrier VOCNA - Truckload / Carrier VOCOperational
ProcessingNA - Last Mile / ProcessingOperational
ProcessingEU - Last Mile / ProcessingOperational
NA - Appointment ManagerOfficial componentOperational
Terminal VisiblityNA - Ocean / Terminal VisiblityOperational
Tendering APIEU - Ocean / Tendering APIOperational
SFTPNA - Last Mile / SFTPOperational
SFTPEU - Last Mile / SFTPOperational
NA - SandboxOfficial componentOperational
AnalyticsNA - Truckload / AnalyticsOperational
AnalyticsEU - Truckload / AnalyticsOperational
Tendering APINA - Ocean / Tendering APIOperational
NA - LTL5 componentsOperational
Data IngestionNA - Last Mile / Data IngestionOperational
Data IngestionEU - Last Mile / Data IngestionOperational
Booking APINA - Truckload / Booking APIOperational
Booking APIEU - Truckload / Booking APIOperational
Booking APINA - Ocean / Booking APIOperational
NA - Truckload10 componentsOperational
Predictive Delivery Date APINA - Last Mile / Predictive Delivery Date APIOperational
UOV APIEU - Last Mile / UOV APIOperational
Tracking NotificationsNA - Truckload / Tracking NotificationsOperational
Tracking NotificationsEU - Truckload / Tracking NotificationsOperational
NA - Parcel3 componentsOperational
UOV APINA - Last Mile / UOV APIOperational
NA - Ocean8 componentsPartial disruption
NA - Rail4 componentsOperational
NA - Air2 componentsOperational
NA - Container Track & Trace (CTT)3 componentsOperational
NA - Container Sailing Schedules (CSS)4 componentsOperational
NA - Last Mile13 componentsOperational
EU - MovementOfficial componentOperational
EU - Visibility Operations Center (VOC)Official componentOperational
EU - Network Management Center (NMC)Official componentOperational
EU - Carrier VOCOfficial componentOperational
EU - DriveviewOfficial componentOperational
EU - InventoryOfficial componentOperational
EU - OrdersOfficial componentOperational
EU - Yard Management (YMS)Official componentOperational
EU - Appointment ManagerOfficial componentOperational
EU - SandboxOfficial componentOperational
EU - LTL5 componentsOperational
EU - Parcel3 componentsOperational
EU - Truckload10 componentsOperational
EU - Ocean8 componentsPartial disruption
EU - Rail4 componentsOperational
EU - Air2 componentsOperational
EU - Container Track & Trace (CTT)3 componentsOperational
EU - Container Sailing Schedules (CSS)4 componentsOperational
EU - Last Mile12 componentsOperational
Developer PortalOfficial componentOperational
Upstream Network Providers6 componentsOperational
NA - Flat File Upload (POV Manager)2 componentsOperational
EU - Flat File Upload (POV Manager)2 componentsOperational
YMS3 componentsOperational
AI Disruption NavigatorOfficial componentOperational
GH TrackOfficial componentOperational

3 of 139 affected

Official incident text

Dear Valued Customer, We are currently experiencing an issue with the Collaboration tab in the Movement platform in NA Production, resulting in task interactions failing or being slow intermittently. Our engineering team is actively investigating and treating this as a priority. We will continue to provide updates here as they become available. Regards, Customer Support.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

06 updates
  1. Identified

    Dear Valued Customer, We are currently experiencing a service disruption affecting carrier tracking updates for Ocean shipments due to an issue with a third-party provider. As a result, some shipments may experience delays in receiving new tracking events. Our Engineering team is actively working to resolve the issue and and normal service will resume shortly As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best Regards, Customer Support

  2. Identified

    Dear Valued Customer, We are continuing to actively investigate the issue affecting carrier tracking updates for Ocean shipments due to an issue with a third-party provider. As a result, some shipments may continue to experience delays in receiving new tracking events. Our Engineering team is actively working with the relevant teams to investigate the issue and restore normal service. We are closely monitoring the situation and will provide further updates as more information becomes available. We appreciate your patience and understanding while we work through this issue. As an organization, we remain committed to providing reliable and high-availability services to our customers. If you have any questions or require further assistance, please don’t hesitate to contact us at support@project44.com. Regards, Customer Support

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Monitoring

    Dear Valued Customer, A fix has been implemented for the issue affecting carrier tracking updates for Ocean shipments, which was caused by an issue with a third-party provider. We are currently monitoring the situation to confirm that tracking events are being received and processed as expected. Our Engineering team will continue to closely monitor system performance over the coming hours to ensure full stability before considering this issue resolved. We appreciate your patience and understanding while we work through this issue. As an organization, we remain committed to providing reliable and high-availability services to our customers. If you have any questions or require further assistance, please don't hesitate to contact us at support@project44.com. Regards, Customer Support

  5. Investigating

    Dear Valued Customer, We are currently experiencing an issue with the Collaboration tab in the Movement platform in NA Production, resulting in task interactions failing or being slow intermittently. Our engineering team is actively investigating and treating this as a priority. We will continue to provide updates here as they become available. Regards, Customer Support.

  6. Monitoring

    Dear Valued Customer, We identified the underlying issue affecting the Collaboration tab in the Movement platform in NA Production and have applied a fix. Task interactions should now be working as expected, and we are continuing to monitor closely to ensure the issue does not recur. We apologise for any inconvenience this may have caused. Regards, Customer Support.