Live status / Developer tools
Qualys has a partial disruption.
Qualys has a partial disruption affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 4 more.
Signal updated 32m ago · Sep 17, 2026, 9:00 PM UTC
Current incident · started Sep 16, 2026, 8:24 PM UTC
US Platform 3: Delay in data processing to the UI and via API (IM-12872)
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 3 that is causing a delay in processing the data to the UI. Users will notice that information takes longer than expected to become available in UI and via API for AssetView, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12872.
Affected surface
Components
6 of 437 affected
Official incident text
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 3 that is causing a delay in processing the data to the UI. Users will notice that information takes longer than expected to become available in UI and via API for AssetView, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12872.
Source text is preserved verbatim and paired with its retrieval time.Last 30 days · Status timeline
What changed
- Scheduled
<div class="scheduled_maintainance"> <p class="ticket_no">CMB-366269</p> <p class="message">A new version of Qflow 1.24.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p> <p class="reference_link">https://docs.qualys.com/en/qflow/release-notes/qflow/release_1_24.htm</p> <p class="reference_link">https://docs.qualys.com/en/qflow/release-notes/qflow/release_1_24_api.htm</p> </div>
- Scheduled
<div class="scheduled_maintainance"> <p class="ticket_no">CMB-366285</p> <p class="message">A new version of Qflow 1.24.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p> <p class="reference_link">https://docs.qualys.com/en/qflow/release-notes/qflow/release_1_24.htm</p> <p class="reference_link">https://docs.qualys.com/en/qflow/release-notes/qflow/release_1_24_api.htm</p> </div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-377994</p><p class='message'>A new release of File Integrity Monitoring (FIM) 4.9.4.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/fim/release-notes/file_integrity_monitoring/release_4_9_4.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-378004</p><p class='message'>A new release of File Integrity Monitoring (FIM) 4.9.4.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/fim/release-notes/file_integrity_monitoring/release_4_9_4.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-367599</p><p class='message'>A new version of Cloud Agent Linux 7.5.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.</p><p class='reference_link'>https://docs.qualys.com/en/ca/release-notes/cloud_agent/linux_intel/release_7_5.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-367001</p><p class='message'>A new release of Patch Management 4.1.0.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/pm/release-notes/patch_management/release_4_1.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-367007</p><p class='message'>A new release of Patch Management 4.1.0.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/pm/release-notes/patch_management/release_4_1.htm</p></div>
- Scheduled
<div class="scheduled_maintainance"> <p class="ticket_no">CMB-365374</p> <p class="message">A new release of Qualys Container Security (CS) 1.45.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p> <p class="reference_link">https://docs.qualys.com/en/cs/release-notes/container_security/release_1_45.htm</p> <p class="reference_link">https://docs.qualys.com/en/cs/release-notes/container_security/release_1_45_api.htm</p> </div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-365375</p><p class='message'>A new release of Container Security Sensor 1.45.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/cs-sensor/release-notes/cs_sensor/release_1_45.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-369528</p><p class='message'>A new version of Qualys Virtual Scanner Appliance - (QVSA) 4.2.21 is going to be released into production.</p><p class='reference_link'>https://docs.qualys.com/en/scanner/release-notes/virtual_scanner/release_4_2_21.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-369535</p><p class='message'>A new version of Qualys Virtual Scanner Appliance - (QVSA) 4.2.21 is going to be released into production.</p><p class='reference_link'>https://docs.qualys.com/en/scanner/release-notes/virtual_scanner/release_4_2_21.htm</p></div>
- Scheduled
<div class="scheduled_maintainance"> <p class="ticket_no">CMB-365935</p> <p class="message">A new version of Total Cloud 2.27.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p> <p class="reference_link">https://docs.qualys.com/en/tc/release-notes/totalcloud/release_2_27.htm</p> <p class="reference_link">https://docs.qualys.com/en/tc/release-notes/totalcloud/release_2_27_api.htm</p> </div>
- Scheduled
<div class="scheduled_maintainance"> <p class="ticket_no">CMB-365936</p> <p class="message">A new version of Connector Centralization 2.20.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p> <p class="reference_link">https://docs.qualys.com/en/conn/release-notes/connector/release_2_20.htm</p> <p class="reference_link">https://docs.qualys.com/en/conn/release-notes/connector/release_2_20_api.htm</p> </div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-368837</p><p class='message'>A new release of Cloud agent Windows 6.7.2 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience</p><p class='reference_link'>https://docs.qualys.com/en/ca/release-notes/cloud_agent/windows/release_6_7_2.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-368831</p><p class='message'>A new release of Cloud agent Windows 6.7.2 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience</p><p class='reference_link'>https://docs.qualys.com/en/ca/release-notes/cloud_agent/windows/release_6_7_2.htm</p></div>
- Investigating
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 3 that is causing a delay in processing the data to the UI. Users will notice that information takes longer than expected to become available in UI and via API for AssetView, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12872.
- Identified
The issue has been identified and a fix is being implemented.
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-366801</p><p class='message'>A new version of Network Passive Sensor (NPS) 2.6.0.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/ps/release-notes/ps/release_2_6.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-366805</p><p class='message'>A new version of Network Passive Sensor (NPS) 2.6.0.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/ps/release-notes/ps/release_2_6.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-366795</p><p class='message'>A new version of Network Passive Sensor (NPS) 2.6.0.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/ps/release-notes/ps/release_2_6.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-366789</p><p class='message'>A new version of Network Passive Sensor (NPS) 2.6.0.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/ps/release-notes/ps/release_2_6.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-366811</p><p class='message'>A new version of Network Passive Sensor (NPS) 2.6.0.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/ps/release-notes/ps/release_2_6.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-367013</p><p class='message'>A new release of Patch Management 4.1.0.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/pm/release-notes/patch_management/release_4_1.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-367003</p><p class='message'>A new release of Patch Management 4.1.0.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/pm/release-notes/patch_management/release_4_1.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-367005</p><p class='message'>A new release of Patch Management 4.1.0.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/pm/release-notes/patch_management/release_4_1.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-367011</p><p class='message'>A new release of Patch Management 4.1.0.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/pm/release-notes/patch_management/release_4_1.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-366995</p><p class='message'>A new release of Patch Management 4.1.0.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/pm/release-notes/patch_management/release_4_1.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-368011</p><p class='message'>A new release of File Integrity Monitoring (FIM) 4.9.4.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/fim/release-notes/file_integrity_monitoring/release_4_9_4.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-368008</p><p class='message'>A new release of File Integrity Monitoring (FIM) 4.9.4.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/fim/release-notes/file_integrity_monitoring/release_4_9_4.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-378006</p><p class='message'>A new release of File Integrity Monitoring (FIM) 4.9.4.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/fim/release-notes/file_integrity_monitoring/release_4_9_4.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-368000</p><p class='message'>A new release of File Integrity Monitoring (FIM) 4.9.4.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/fim/release-notes/file_integrity_monitoring/release_4_9_4.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-368013</p><p class='message'>A new release of File Integrity Monitoring (FIM) 4.9.4.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/fim/release-notes/file_integrity_monitoring/release_4_9_4.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-365365</p><p class='message'>A new release of Qualys Container Security (CS) 1.45.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/cs/release-notes/container_security/release_1_45.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-365366</p><p class='message'>A new release of Container Security Sensor 1.45.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/cs-sensor/release-notes/cs_sensor/release_1_45.htm</p></div>
- Scheduled
Maintenance will begin as scheduled in 60 minutes.
- In Progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-367597</p><p class='message'>A new version of Cloud Agent Linux 7.5.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.</p><p class='reference_link'>https://docs.qualys.com/en/ca/release-notes/cloud_agent/linux_intel/release_7_5.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-367627</p><p class='message'>A new version of Cloud Agent Linux 7.5.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.</p><p class='reference_link'>https://docs.qualys.com/en/ca/release-notes/cloud_agent/linux_intel/release_7_5.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-368833</p><p class='message'>A new release of Cloud agent Windows 6.7.2 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience</p><p class='reference_link'>https://docs.qualys.com/en/ca/release-notes/cloud_agent/zlinux/release_3_31_1_15.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-368835</p><p class='message'>A new release of Cloud agent Windows 6.7.2 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience</p><p class='reference_link'>https://docs.qualys.com/en/ca/release-notes/cloud_agent/windows/release_6_7_2.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-368843</p><p class='message'>A new release of Cloud agent Windows 6.7.2 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience</p><p class='reference_link'>https://docs.qualys.com/en/ca/release-notes/cloud_agent/zlinux/release_3_31_1_15.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-369103</p><p class='message'>A new version of QGS Service 3.16.1 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/qgs/release-notes/qgs/release_3_16_1.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-369109</p><p class='message'>A new version of QGS Service 3.16.1 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/qgs/release-notes/qgs/release_3_16_1.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-369105</p><p class='message'>A new version of QGS Service 3.16.1 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/qgs/release-notes/qgs/release_3_16_1.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-369095</p><p class='message'>A new version of QGS Service 3.16.1 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/qgs/release-notes/qgs/release_3_16_1.htm</p></div>
- Scheduled
Maintenance will begin as scheduled in 60 minutes.
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-369093</p><p class='message'>A new version of QGS Service 3.16.1 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/qgs/release-notes/qgs/release_3_16_1.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-369097</p><p class='message'>A new version of QGS Service 3.16.1 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/qgs/release-notes/qgs/release_3_16_1.htm</p></div>
- Scheduled
<div class='scheduled_maintainance'> <p class='ticket_no'>CMB-369091</p><p class='message'>A new version of QGS Service 3.16.1 is going to be released into production. The deployment is completely transparent to users and no impact is expected.</p><p class='reference_link'>https://docs.qualys.com/en/qgs/release-notes/qgs/release_3_16_1.htm</p></div>
- In Progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.