Live status / Developer tools

Sauce Labs has planned maintenance in progress.

Sauce Labs has planned maintenance in progress according to its official source.

Signal updated 23h ago · Sep 16, 2026, 10:00 PM UTC

MaintenanceOfficial signal: none

Current incident · started Sep 16, 2026, 10:01 PM UTC

Sauce Labs Planned Maintenance - Error Reporting (Backtrace)

Sauce Labs will have a two hour regularly scheduled maintenance window of Error Reporting (Backtrace) product on September 23rd, starting at 15:00 UTC and ending at 17:00 UTC. During this maintenance window, we will be making updates to related infrastructure and services. These maintenance actions may cause portions of the service to be unavailable for up to two hours.

Affected surface

Components

70 components
US-WestAutomated Browser Testing / US-WestOperational
Automated Browser Testing2 componentsOperational
US-WestAutomated Virtual Mobile Device Testing / US-WestOperational
US-WestAutomated Real Device Testing / US-WestOperational
US-WestLive Browser Testing / US-WestOperational
US-WestLive Virtual Mobile Device Testing / US-WestOperational
US-WestLive Real Device Testing / US-WestOperational
US-WestSauce Connect / US-WestOperational
US-WestVisual Testing / US-WestOperational
US-WestSauce Labs REST API / US-WestOperational
US-WestSauce Labs Dashboard / US-WestOperational
US-WestInsights / US-WestOperational
US-WestBilling / US-WestOperational
saucelabs.comOther / saucelabs.comOperational
US-WestIPSec VPN / US-WestOperational
US-WestNative Framework Mobile App Testing / US-WestOperational
Mobile App Distribution PlatformMobile App Distribution / Mobile App Distribution PlatformOperational
US-WestAI Insights / US-WestOperational
US-WestAI Authoring / US-WestOperational
US-WestError Reporting (Backtrace) / US-WestOperational
Automated Virtual Mobile Device Testing2 componentsOperational
EU-CentralAutomated Virtual Mobile Device Testing / EU-CentralOperational
EU-CentralAutomated Real Device Testing / EU-CentralOperational
EU-CentralLive Browser Testing / EU-CentralOperational
EU-CentralLive Virtual Mobile Device Testing / EU-CentralOperational
EU-CentralLive Real Device Testing / EU-CentralOperational
EU-CentralVisual Testing / EU-CentralOperational
EU-CentralInsights / EU-CentralOperational
EU-CentralBilling / EU-CentralOperational
Sauce Labs DocumentationOther / Sauce Labs DocumentationOperational
EU-CentralIPSec VPN / EU-CentralOperational
EU-CentralNative Framework Mobile App Testing / EU-CentralOperational
Mobile App Distribution UIMobile App Distribution / Mobile App Distribution UIOperational
EU-CentralAI Insights / EU-CentralOperational
EU-CentralAI Authoring / EU-CentralOperational
EU-CentralError Reporting (Backtrace) / EU-CentralOperational
EU-CentralAutomated Browser Testing / EU-CentralOperational
Automated Real Device Testing3 componentsOperational
EU-CentralSauce Connect / EU-CentralOperational
US-EastVisual Testing / US-EastOperational
EU-CentralSauce Labs REST API / EU-CentralOperational
EU-CentralSauce Labs Dashboard / EU-CentralOperational
US-EastAutomated Real Device Testing / US-EastOperational
US-EastLive Real Device Testing / US-EastOperational
US-EastNative Framework Mobile App Testing / US-EastOperational
support.saucelabs.comOther / support.saucelabs.comOperational
US-EastInsights / US-EastOperational
US-EastAI Insights / US-EastOperational
US-EastAI Authoring / US-EastOperational
US-EastError Reporting (Backtrace) / US-EastOperational
Native Framework Mobile App Testing3 componentsOperational
US-EastSauce Connect / US-EastOperational
US-EastSauce Labs REST API / US-EastOperational
US-EastSauce Labs Dashboard / US-EastOperational
Asia-NortheastError Reporting (Backtrace) / Asia-NortheastOperational
Live Browser Testing2 componentsOperational
Live Virtual Mobile Device Testing2 componentsOperational
Live Real Device Testing3 componentsOperational
Visual Testing3 componentsOperational
Mobile App Distribution2 componentsOperational
Sauce Connect3 componentsOperational
IPSec VPN2 componentsOperational
Sauce Labs REST API3 componentsOperational
Sauce Labs Dashboard3 componentsOperational
Insights3 componentsOperational
AI Insights3 componentsOperational
AI Authoring3 componentsOperational
Billing2 componentsOperational
Other3 componentsOperational
Error Reporting (Backtrace)4 componentsOperational

0 of 51 affected

Official incident text

Sauce Labs will have a two hour regularly scheduled maintenance window of Error Reporting (Backtrace) product on September 23rd, starting at 15:00 UTC and ending at 17:00 UTC. During this maintenance window, we will be making updates to related infrastructure and services. These maintenance actions may cause portions of the service to be unavailable for up to two hours.

Source text is preserved verbatim and paired with its retrieval time.

Last 30 days · Status timeline

What changed

04 updates
  1. Scheduled

    Sauce Labs will have a two hour previously scheduled maintenance window on October 10th starting at 13:00 UTC and ending at 15:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US East data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.

  2. Scheduled

    Sauce Labs will have a two hour previously scheduled maintenance window on October 10th, starting at 15:00 UTC and ending at 17:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU Central data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.

  3. Scheduled

    Sauce Labs will have a two hour previously scheduled maintenance window on October 10th, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US West data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.

  4. Scheduled

    Sauce Labs will have a two hour regularly scheduled maintenance window of Error Reporting (Backtrace) product on September 23rd, starting at 15:00 UTC and ending at 17:00 UTC. During this maintenance window, we will be making updates to related infrastructure and services. These maintenance actions may cause portions of the service to be unavailable for up to two hours.